The hotel staff is so-so. The location seems less strategic because there is a little food court and it is quite far from Sevel. I always go everywhere and order food from Grab. However, there was a mystical and funny incident on the second night at 11 pm, someone tapped a card to my room and opened the door, but when I looked at it, the door was very wide open but there was no one in front of the door or hallway. My room was at the very end when there was a bend in the legok. Second, at 1-2 am it seemed like someone was trying to open the room door from the outside, when I looked there was no one in front of the hallway door. When I checked out, I forgot and didn't have time to ask the receptionist about it. But overall a good hotel, spacious, clean, suitable for families.