Verified Traveler

Leisure

10.0

/10

Reviewed 1 week(s) ago

The staff are always smiling and helpful. The atmosphere is calm and relaxing. Walking distance to Sanur beach, great!

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O***t

Leisure

9.1

/10

Reviewed 2 week(s) ago

Prime Plaza Hotel is a gorgeous hotel with spacious rooms, an amazing lobby and facilities. The staff were warm, helpful, and pleasant.

2 people find it helpful

Accommodation's Reply

27 May 2026

Dear Guest, Thank you for your wonderful review. We’re delighted to hear you enjoyed the spacious rooms, facilities, and welcoming atmosphere of the hotel. Your kind words about our team truly mean a lot to us. We hope to welcome you back again soon. Best Regards, General Manager Prime Plaza Hotel Sanur

h***i

10.0

/10

Reviewed 4 week(s) ago

I stay again and again in this hotel

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Accommodation's Reply

27 May 2026

Dear Guest, Thank you for your continued support. We’re truly happy to hear you keep coming back to stay with us, and we look forward to welcoming you again soon. Best Regards, General Manager Prime Plaza Hotel Sanur

Harseno D. N.

Business

10.0

/10

Reviewed 5 week(s) ago

Great, if you want to stay in the Sanur Beach area, this hotel is highly recommended.

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Accommodation's Reply

10 May 2026

Dear Valued Guest, Thank you very much for your review. We are pleased that you were satisfied with your stay and recommended our hotel in the Sanur Beach area. We hope to welcome you back again soon. Sincerely, General Manager, Prime Plaza Sanur Hotel

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N***l

10.0

/10

Reviewed 7 week(s) ago

The service is good, the food is delicious.

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1 people find it helpful

Accommodation's Reply

29 Apr 2026

Dear Valued Guest, Thank you very much for your review. We are pleased that you were impressed with our service and food. We sincerely hope to welcome you again. Sincerely, General Manager, Prime Plaza Sanur Hotel

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Verified Traveler

10.0

/10

Reviewed 10 week(s) ago

Like the surrounding environment near Sanur Beach, eating spring rolls, cycling, etc.

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2 people find it helpful

Accommodation's Reply

23 Apr 2026

Dear Valued Guest, Thank you for your review. We are pleased that you enjoyed our location near Sanur Beach, the delicious food such as the spring rolls, and the cycling activities. We hope to welcome you back again. Sincerely, General Manager, Prime Plaza Sanur Hotel

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G***t

10.0

/10

Reviewed 11 week(s) ago

Thank you so much for the hospitality 🙏

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Accommodation's Reply

23 Apr 2026

Dear Guest, Thank you for your kind words, We're glad you enjoyed our hospitality and hope to welcome you back again soon. Best Regards, General Manager Prime Plaza Hotel Sanur

J***i

9.1

/10

Reviewed 11 week(s) ago

The hotel staff is friendly and sporty, breakfast is commensurate with the room rental price.

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Accommodation's Reply

27 Mar 2026

Dear Valued Guest, Thank you for your review. We are pleased that you enjoyed our friendly staff and breakfast. We hope to welcome you back again soon. Sincerely, General Manager, Prime Plaza Sanur Hotel

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j***h

Staycation

8.8

/10

Reviewed 11 week(s) ago

Always wondering about late check-out, there is no flexibility option, even though it’s low season as I stayed there during that period.

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Accommodation's Reply

27 Mar 2026

Dear Guest, Thank you for your feedback. Late check-out is subject to availability and can be arranged upon request with a minimal fee. We appreciate your understanding and hope to welcome you again soon. Best Regards, General Manager Prime Plaza Hotel Sanur

H***n

10.0

/10

Reviewed 11 week(s) ago

Nice and comfortable hotel, good and friendly service.

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Accommodation's Reply

27 Mar 2026

Dear Valued Guest, Thank you for your review. We are delighted to hear that you were comfortable and satisfied with our services. We hope to welcome you back again. Sincerely, General Manager, Prime Plaza Sanur Hotel

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Lalitya X.

Leisure

9.1

/10

Reviewed 12 week(s) ago

The hotel staff was less than helpful when loading and unloading our luggage. The only activity was swimming. There was no kids' club or playground.

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Accommodation's Reply

27 Mar 2026

Dear Valued Guest, Thank you for your review. We apologize for the unpleasant experience regarding your luggage. For the convenience of your children, we have a kids' club and playground on the Prime Plaza Suites premises, accessible via a complimentary shuttle service. We hope to welcome you back again with a better experience. Sincerely, General Manager, Prime Plaza Sanur Hotel

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anita w.

Leisure

10.0

/10

Reviewed 12 week(s) ago

The location is close to the main road and also to the harbor, comfortable and the hotel staff service is very fast, the hotel is also recommended if you come to Bali again.

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Accommodation's Reply

27 Mar 2026

Dear Valued Guest, Thank you for your positive review. We are delighted that you enjoyed the hotel's excellent location and the prompt service from our staff. Thank you for your feedback, and we hope to welcome you back again when you visit Bali. Sincerely, General Manager, Prime Plaza Sanur Hotel

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O***i

Staycation

9.1

/10

Reviewed 12 week(s) ago

The place is strategic and near the city center. The hotel ambiance is amazing and cozy.

1 people find it helpful

Accommodation's Reply

27 Mar 2026

Dear Guest, Thank you for your kind review. We’re glad you enjoyed our strategic location and the cozy ambiance. We hope to welcome you back again soon. Best Regards, General Manager Prime Plaza Hotel Sanur

E***a

Leisure

10.0

/10

Reviewed 15 week(s) ago

It's so much fun... It's top notch

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2 people find it helpful

Accommodation's Reply

27 Mar 2026

Dear Valued Guest, Thank you very much for your review. We are delighted that you were satisfied. We sincerely hope to welcome you again. Sincerely, General Manager, Prime Plaza Sanur Hotel

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E***a

Leisure

9.7

/10

Reviewed 15 week(s) ago

The staff was friendly and pleasant. I'll stay here again next time. Thank you for your service.

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Accommodation's Reply

27 Mar 2026

Dear Valued Guest, Thank you for your review! We are delighted that you were impressed with our friendly staff. We hope to welcome you back again soon. Sincerely, General Manager, Prime Plaza Sanur Hotel

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j***e

10.0

/10

Reviewed 16 week(s) ago

A comfortable hotel, although old, but still well maintained. The check-in and check-out process was smooth, the staff was friendly and helpful. The room was spacious, well-lit, and everything worked well. Strategically located near KFC, McDonald's, and Sanur beach culinary. Breakfast was varied and delicious. The only downside was that we had to check out at 11 am.

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Accommodation's Reply

27 Mar 2026

Dear Valued Guest, Thank you for your detailed review. We are pleased that you had a comfortable stay and enjoyed our facilities and services. The current check-out time is 11:00 AM, but late check-out is possible subject to room availability and an additional charge. We look forward to welcoming you back on your next stay. Sincerely, General Manager, Prime Plaza Sanur Hotel

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Sariyani

Staycation

9.4

/10

Reviewed 21 week(s) ago

I happened to stay here on New Year's Eve. Its proximity to the beach and numerous restaurant options in the surrounding area make it highly recommended for exploring Sanur and its surroundings.

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1 people find it helpful

E***a

9.7

/10

Reviewed 21 week(s) ago

Comfortable place to stay and helpful staff, good facilities

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1 people find it helpful

dini d.

Staycation

10.0

/10

Reviewed 22 week(s) ago

2 nights, 2 rooms, thank God it's comfortable and child-friendly

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1 people find it helpful

Accommodation's Reply

23 Apr 2026

Dear Valued Guest, Thank you very much for your review. We are delighted to hear that you enjoyed your stay and that our property is child-friendly. We hope to welcome you and your family back again. Sincerely, General Manager, Prime Plaza Sanur Hotel

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Agus R.

Leisure

9.7

/10

Reviewed 23 week(s) ago

Nice hotel close to Sanur, calming atmosphere

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Prime Plaza Hotel Sanur – Bali

Overall Ratings & Reviews Prime Plaza Hotel Sanur – Bali

8.7

8.7

8.5

8.8

8.7

Traveler Reviews Prime Plaza Hotel Sanur – Bali