8.7
Very Good
From 1,527 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about Swiss-Belhotel Maleosan Manado
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Staff Friendliness (11)
Bedroom (11)
Distance to City Center (10)
Room Space (10)
Taste (10)
Check-in/out Time (9)
Bathroom (9)
Hotel Area (9)
Variety (9)
Soundproof (8)
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Traveler Reviews Swiss-Belhotel Maleosan Manado

Number of reviews per page
20
40
Customer reviews
D***l
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 day(s) ago
It took quite a while to check in.
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Emmanuela S.
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Business
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9.7
/10
Reviewed 3 week(s) ago
Staff is so friendly. I arrived at 7.30 am and after waiting for a while, got early check in at 10. Very accommodating. Food from restaurant especially Kangkung is so delicious.
1 people find it helpful
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Putri W.
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 week(s) ago
Everything is satisfactory, first time staying. If there is a chance I will stay again
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novira m.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
everything is good according to the price, only the mill is broken.. other than that it's okay.. 🤝🤝
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+3
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Indra N. R.
icon-Leisure
Leisure
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10.0
/10
Reviewed 7 week(s) ago
Thank you to the general manager of Swiss Bell who has helped us a lot.
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J***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Hot water in the bathroom kurang panas.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
I requested for a non-smoking room, turns out the staff said it was fully booked 🙃
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D***y
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Nice breakfast, clean room, good location
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
I spent one night here to rest after a long trip of hiking and adventures. And it was a good choice.
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Accommodation's Reply
02 Feb 2025
Dear Our Value Guest, We're so glad to hear that you had a restful stay after your long trip! Thank you for choosing us, and we hope to welcome you back for another relaxing visit in the future. Regards, Braddy Attaka Tamba General Manager
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
I booked the room for my friends from Singapore and Malaysia. After a long trip of adventures, I thought it was good for them to have a 2 days of quality sleep. So, I choose this Hotel. They were satisfied with the room and the food.
1 people find it helpful
Accommodation's Reply
02 Feb 2025
Dear Our Value Guest Thank you for choosing our hotel for your friends' stay! We're delighted to hear that they were satisfied with the room and food after their long journey. It's always great to know that our guests have a relaxing and comfortable experience. We hope to welcome them back in the future, and thank you for your kind recommendation! Regards, Braddy Attaka Tamba General Manager
H***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Good. Clean. Safe and comfortable
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C***y
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Leisure
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9.4
/10
Reviewed 25 week(s) ago
Thank you for upgrading the room! It was really nice, clean and an overall great experience during the blackout for my parents! Would definitely come back to Swissbel next time we visit Manado💕 thank you!
1 people find it helpful
Guest
icon-origin-TRAVELOKA
6.5
/10
Reviewed 27 week(s) ago
Hotel service at check in was very slow
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Accommodation's Reply
08 Dec 2024
Dear Valued Guest, Thank you for your review. We apologize for the delay in check-in. We understand that your time is valuable, and this experience certainly did not meet the service standards we strive for. We will forward your feedback to the relevant team for immediate evaluation and improvement. We hope to provide a much better experience on your next visit. Thank you for choosing our hotel! Best regards, Braddy Attaka Tamba. General Manager
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H***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The hotel is comfortable and clean, very comfortable to stay here
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1 people find it helpful
Accommodation's Reply
25 Nov 2024
Dear Our Value Guest, Thank you for choosing our hotel. We do appreciate your feedback. Looking forward to welcoming you back in our property again. Regards, Management Swiss-Belhotel Maleosan Manado
J***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
The hotel is clean, the food is delicious, the hotel staff are all friendly and smile a lot.
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1 people find it helpful
Accommodation's Reply
11 Oct 2024
Dear Our Value Guest, Thank you for choosing our hotel. We do appreciate your feedback. Looking forward to welcoming you back in our property again. Regards, Management Swiss-Belhotel Maleosan Manado
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Husni A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 37 week(s) ago
Comfortable, often stay at this hotel because the service is very excellent 👌🏻.
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Accommodation's Reply
26 Sep 2024
Dear Husni A, Thank you for choosing our hotel. We do appreciate your feedback. Looking forward to welcoming you back in our property again. Regards, Management Swiss-Belhotel Maleosan Manado
Ulricho E. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 45 week(s) ago
Very satisfying service and very nice rooms 👍.
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1 people find it helpful
Accommodation's Reply
30 Jul 2024
Dear Ulricho, Thank you for choosing our hotel. We do appreciate your feedback. Looking forward to welcoming you back in our property again. Regards, Management Swiss-Belhotel Maleosan Manado
F***r
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
Room location and cleanliness are decent.
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Accommodation's Reply
27 Jul 2024
Dear Our Value Guest, Thank you for choosing our hotel. We do appreciate your feedback. Looking forward to welcoming you back in our property again. Regards, Management Swiss-Belhotel Maleosan Manado
Arvina A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 47 week(s) ago
The staff are friendly and very helpful.
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Accommodation's Reply
22 Jul 2024
Dear Arvina, Thank you for choosing our hotel. We do appreciate your feedback. Looking forward to welcoming you back in our property again. Regards, Management Swiss-Belhotel Maleosan Manado
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
Very comfortable, friendly staff, clean, delicious food 👏🤩.
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Accommodation's Reply
09 Jul 2024
Dear Our Value Guest, Thank you for choosing our hotel. We do appreciate your feedback. Looking forward to welcoming you back in our property again. Regards, Management Swiss-Belhotel Maleosan Manado
Number of reviews per page
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