8.9
Very Good
From 617 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.1

Meal

8.9

Location

9.0

Service and Facilites

9.0

People often mention about Sheraton Senggigi Beach Resort
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Surroundings (5)
Staff Friendliness (5)
Wifi (5)
Room Space (5)
Bedroom (5)
Distance to City Center (4)
Check-in/out Time (4)
Ambiance (4)
Bathroom (4)
Hotel Area (4)
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Traveler Reviews Sheraton Senggigi Beach Resort

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40
Customer reviews
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Endang F.
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
Hotel clean, view good, humble staff, and the best recommended at Lombok.
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A***h
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Business
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8.5
/10
Reviewed 9 week(s) ago
The atmosphere is close to the beach and the hotel is clean.
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C***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Got twice free room upgrade and nice hospitality staffs. Nice hotel and beach ❤️
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Urip D.
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Leisure
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9.7
/10
Reviewed 25 week(s) ago
Charming location, suitable breakfast, clean room
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2 people find it helpful
Mega M. l.
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10.0
/10
Reviewed 26 week(s) ago
The service is all good. Very friendly, the hotel room is clean, comfortable, the best.
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1 people find it helpful
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Mira P. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
the classic hotel with wonderfull sunset view
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Mariana A.
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8.5
/10
Reviewed 43 week(s) ago
Okay, the room is spacious, the toilet is clean.
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Ibu P.
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8.6
/10
Reviewed 54 week(s) ago
The staff were very friendly and helpful but the room definitely needed updating. The view was good and the bed was comfortable but the bathroom was very dated and the furniture needed some tlc. At this price point, I expected a little more. Location and pool were excellent.
1 people find it helpful
Accommodation's Reply
05 Aug 2024
Dear Ibu P. Thank you for taking the time to share your review following your recent stay at Sheraton Senggigi Beach Resort. First of all, we’re pleased to know that you had a pleasant experience with our staff services, excellent location, and facilities that you’re able to enjoy. Furthermore, you are indeed right that some of our facilities, such as bathroom, need updating. Therefore, to address this concern, please know that we do partial and gradual maintenance to improve our guests’ experience. Once again thank you for writing this review. We look forward to welcoming you back for another memorable experience in Senggigi. Best regards, I Made Bintara Sunetra Room Division Manager
i***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
Great pizza with triple cheese. My son also likes the fried rice. Helpful and friendly staffs.
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Accommodation's Reply
05 Aug 2024
Dear I***a, Thank you for sharing a review following your stay at Sheraton Senggigi Beach Resort. We’re glad to know you had a pleasant experience with our restaurant menu and the service provide by our staff, both of which we take great pride in. We look forward to welcoming you back for another memorable experience in Senggigi. Please do contact us directly when you wish to return, so that we may personally look after your visit. Best regards, I Made Bintara Sunetra Room Division Manager
Andy K.
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Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 56 week(s) ago
The hotel is old, looks ancient but still well maintained.
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2 people find it helpful
Accommodation's Reply
27 Jul 2024
Dear Andy, First of all, we would like to thank you for the review you have shared after visiting Sheraton Senggigi Beach Resort. Furthermore, we would like to inform you that our resort was founded in 1991 and has not undergone any renovations. However, we pay great attention to routine and periodic hotel maintenance to ensure the safety and comfort of guests when visiting or staying at the Sheraton Senggigi Beach Resort. Once again, thank you very much for the feedback about your experience. We hope to be able to welcome you back to Senggigi soon. Greetings, I made NCO Sunetra. Room Division Manager.
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o***u
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 67 week(s) ago
Hotel bagus dan staff sangat bau semua.
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Susanty A. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 75 week(s) ago
Terima kasih Sheraton Senggigi Beach Resort yang sudah mengupgrade kamar kami, di executive grand suite. Belum lagi bonus-bonus yang lainnya. Luar biasa👏🏽🙏🏼. Semakin sukses ke depannya.
2 people find it helpful
Haryo S. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 75 week(s) ago
Dapat kamar view pantai, dan kolam renang, makanan dan pelayanannya memuaskan, pantai privatnya juga bagus, terima kasih sheraton senggigi dan platform.
2 people find it helpful
Obbi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 81 week(s) ago
Private beach. Kamar nyaman, bersih, petugas ramah, menu cafe dan bar nya enak-enak. Enjoy sheraton!
1 people find it helpful
Accommodation's Reply
17 Jan 2024
Dear Obbi Setiawan, First of all, we would like to thank you for the review you have shared after visiting Sheraton Senggigi Beach Resort. Furthermore, we are also happy to know that you enjoyed your experience while at our resort, especially with the comfort and cleanliness of your room, the food and drinks you can enjoy, complemented by the friendliness of our employees. Once again, thank you very much for your kind response. We hope to be able to welcome you back to Senggigi soon. Greetings, I made NCO Sunetra. Room Division Manager.
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Esther M.
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8.5
/10
Reviewed 94 week(s) ago
The food has lots of varied and delicious choices. While breakfast there is a cool live piano playing. The best part is the sunset.
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1 people find it helpful
Accommodation's Reply
20 Oct 2023
Dear Esther Medellu, First of all, we would like to thank you for the review you have shared after visiting Sheraton Senggigi Beach Resort. We are glad that you enjoyed your stay with us. Our food menu is one of our guests' favorite elements, and we are delighted that these dishes have successfully complemented your stay. Furthermore, we also agree that enjoying the sunset at our resort area is certainly one of the best things to do when staying here. Once again, thank you very much for the feedback you shared. We hope to be able to welcome you back to Senggigi soon. Greetings, I made NCO Sunetra. Room Division Manager.
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Fajrin N. H.
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10.0
/10
Reviewed 96 week(s) ago
Well recommended for family holiday
1 people find it helpful
Nikita
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10.0
/10
Reviewed 98 week(s) ago
Best 10/10 breakfast, view from the pool, the pool is really big, it's comfortable to stay there, ordering really delicious pizza ⭐.
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1 people find it helpful
Accommodation's Reply
26 Sep 2023
Dear Nikita Nungkiprasiska, First of all, we would like to thank you for the review you have shared after visiting Sheraton Senggigi Beach Resort. We are glad that you enjoyed our resort located on Senggigi Beach, especially with our spacious and comfortable swimming pool, as well as the breakfast and pizza that you certainly enjoyed. Once again, thank you very much for the feedback you shared. We hope to be able to welcome you back to Senggigi soon. Greetings, I made NCO Sunetra. Room Division Manager.
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Philip W.
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9.1
/10
Reviewed 99 week(s) ago
Having a private beach is a plus & the breakfast is superb. If I come back to Lombok, this resort will be definitely in my list.
1 people find it helpful
Accommodation's Reply
26 Sep 2023
Dear Wong Philip,, Thank you for sharing a review following your stay at Sheraton Senggigi Beach Resort. We’re very happy to know that your stay at our resort was satisfying. We look forward to welcoming you back for another pleasant experience at Sheraton Senggigi. Please do contact us directly when you wish to return, so that we may personally look after your visit. Best regards, I Made Bintara Sunetra Room Division Manager
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Denny H.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 111 week(s) ago
The service is not satisfactory and when checking out it is very difficult to carry luggage.
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Accommodation's Reply
30 Jun 2023
Dear denny heryawan, First of all, we would like to thank you for the review you have shared. Furthermore, we also apologize for your inconvenience. We've shared your feedback with our team for us to review further and learn from. Once again, thank you very much for the feedback you shared. We look forward to welcoming you back to Senggigi soon. Greetings, I made Bintara Sunetra-Room Division Manager.
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KIM K. W.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 115 week(s) ago
Everything was good except Bugs (Mosquito, Fly, Ant, Cicak).
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Accommodation's Reply
25 May 2023
Dear KANG WOO KIM, Thank you for taking the time to share your experience following your stay at Sheraton Senggigi Beach Resort. First of all, we’re pleased to know you enjoyed staying with us. However, we sincerely apologize for the inconvenience due to the bugs. As we take such matters very seriously and believe that our guests’ constructive remarks are an amazing tool for us to continue achieving excellence, please be informed that we have addressed it with the appropriate team to improve our guests’ experience. Once again, thank you for your valuable review. We hope to serve you again whenever your travels bring you back to Lombok. Sincerely, I Made Bintara Sunetra - Room Division Manager
Number of reviews per page
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