Traveloka (802)
Other sources (498)
8.5
Very Good
From 802 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.6
Meal
7.9
Location
8.9
Service and Facilites
8.4
People often mention about The 5 Elements Hotel
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Surroundings (11)
Room Space (10)
Bedroom (10)
Taste (9)
Staff Friendliness (8)
Hotel Area (8)
Check-in/out Time (7)
Bathroom (7)
Variety (7)
Accessibility (6)
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Traveler Reviews The 5 Elements Hotel
Number of reviews per page
20
40
Customer reviews
J***s
Business
8.7
/10
Reviewed 5 week(s) ago
The staff is amazing. 🤗 the hotel itself has seen better times.
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a***s
8.4
/10
Reviewed 9 week(s) ago
standard breakfast.according to the price
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Bernard
Medical
9.7
/10
Reviewed 10 week(s) ago
Check-in time constraint, 15.00. If possible as soon as possible if there is a room available.
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agus
8.4
/10
Reviewed 11 week(s) ago
Not bad for a big family, the important thing is it's close to Chinatown
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ZJ
Ziva J.
Transit
9.4
/10
Reviewed 15 week(s) ago
The room was a bit worn out, but the space and ample natural light completely make up for it! The hotel is located in the middle of Chinatown, though I could not hear the noise from the streets. The staff is wonderful - very friendly, helpful and always smiling! This is the third hotel I tried in this area and fifth I tried in all of KL and it's my favourite! I will definitely come again!
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Accommodation's Reply
22 Apr 2025
Dear Ziva J., Thank you for taking the time to review your recent stay at The 5 Elements Hotel! We are heartened to hear that you enjoyed your stay with us and we appreciate your kind words especially for our staff. It was a pleasure having you with us and we look forward to welcoming you back again soon!
Best regards,
The 5 Elements Team
f***g
9.1
/10
Reviewed 16 week(s) ago
the hotel is neat and clean. the staff is also friendly
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Accommodation's Reply
17 Apr 2025
Dear guest,
Thank you for taking the time to review your recent stay with us! We are glad to hear that you enjoyed your stay. Thank you for your kind words regarding the cleanliness and staff. We look forward to welcoming you back again soon!
Best regards,
The 5 Elements Team
H***a
9.7
/10
Reviewed 16 week(s) ago
The location is very strategic, easy to go anywhere.
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Accommodation's Reply
17 Apr 2025
Dear guest,
Thank you for taking the time to review your recent stay with us! We are happy to hear that you like the location of the hotel. We look forward to welcoming you back again soon!
Best regards,
The 5 Elements Team
M***n
Leisure
9.7
/10
Reviewed 22 week(s) ago
always come back here!!! easy access, strategic and many halal and non-halal places to eat!!! the staff is very helpful
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H***i
8.8
/10
Reviewed 25 week(s) ago
Will stay here again if I go to KL. The location is very close to everywhere.
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I***e
Leisure
8.7
/10
Reviewed 26 week(s) ago
easy access because the location is in the middle of Chinatown, many restaurants around, close to the central market, Alor, Petailing, easy to order Grab. It's just that the hotel is quite old so it seems a bit dirty, breakfast is minimal.
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I***a
Leisure
8.8
/10
Reviewed 28 week(s) ago
Near restaurant and for art market station
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ad
anmeddy d.
Leisure
9.3
/10
Reviewed 29 week(s) ago
clean hotel, breakfast is lacking..
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S***g
8.8
/10
Reviewed 30 week(s) ago
Love the location as it's in the tourist area, staffs are helpful
1 people find it helpful
S***g
9.1
/10
Reviewed 30 week(s) ago
Great location, staffs are helpful
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YT
Yulida T.
Leisure
10.0
/10
Reviewed 45 week(s) ago
The location is right in the middle of Chinatown, easy to get around, easy to find food, highly recommended.
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3 people find it helpful
D***d
Leisure
9.3
/10
Reviewed 55 week(s) ago
I have two booking codes. 1 connecting family room and 1 twin deluxe room, at first he gave me two room cards as if there were actually two rooms but suddenly I realized that this didn't match my order, I should have gotten 1 more room which was a twin deluxe and it was true. When I complained he just gave me another room.
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3 people find it helpful
Chandra W.
6.5
/10
Reviewed 73 week(s) ago
Kamar biasa saja, kurang nyaman.
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S
Sugiarto
6.2
/10
Reviewed 75 week(s) ago
The air conditioner was very noisy. I had difficulty sleeping comfortably. Moreover, the bed was not flat and seems very old already, It 's time to replace it with a new one.
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SH
Susanto H.
9.7
/10
Reviewed 82 week(s) ago
Lokasinya sangat bagus, dekat dengan kuliner di sekitarnya.
1 people find it helpful
Fatkur Rochman Ponidin
9.7
/10
Reviewed 94 week(s) ago
Clean rooms close to Petaling Street just walk. Recommended.
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1 people find it helpful
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