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Golden Palm Tree Sepang (formerly Avani Sepang Goldcoast Resort)

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Overall Ratings & Reviews Golden Palm Tree Sepang (formerly Avani Sepang Goldcoast Resort)

Traveloka (820)

Other sources (854)

8.3

Very Good

From 820 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.6

Meal

7.9

Location

8.4

Service and Facilites

8.5

People often mention about Golden Palm Tree Sepang (formerly Avani Sepang Goldcoast Resort)

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Staff Friendliness (7)

Ambiance (6)

Hotel Area (6)

Bedroom (5)

Bathroom (5)

Taste (5)

Surroundings (4)

Check-in/out Time (4)

Variety (4)

Accessibility (3)

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Traveler Reviews Golden Palm Tree Sepang (formerly Avani Sepang Goldcoast Resort)

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Customer reviews

ZULKARNAIN Z.

10.0

/10

Reviewed 3 day(s) ago

The atmosphere above the sea is truly stunning with the view of ships in the distance, very eye-catching.

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Verified Traveler

Staycation

10.0

/10

Reviewed 2 week(s) ago

Staying at Golden Palm Resort Sepang was relaxing and scenic. The overwater villas offered stunning sunsets, calm sea views, and peaceful vibes. Friendly staff, great food, and perfect weekend escape!

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Verified Traveler

Leisure

10.0

/10

Reviewed 5 week(s) ago

Check-in & out was smooth. Villa was clean & spacious. Love the ambiance & sea view. Buggy service available but at times very slow (waited for 1 hr which they said 15-20mins waiting time). Overall nice resort. Recommended for anyone who love beach & sea view❤️

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Accommodation's Reply

18 Oct 2025

Dear Valued Guest, We’re so pleased to hear that you had a relaxing and enjoyable stay! It’s wonderful to know you loved the villa’s comfort, cleanliness, and the serene sea view. We also appreciate your honest comment about the buggy wait time — our team is reviewing the scheduling to make it more efficient. Thank you for recommending us to other beach lovers, and we can’t wait to host you again soon for another perfect seaside escape. Kind regards, Winda Supail Sodomon Front Office Manager Golden Palm Tree Malaysia

Navenkumar N.

Staycation

9.1

/10

Reviewed 11 week(s) ago

Taste of breakfast is total disaster. I have went to 3star hotel at cameron which has better and tasty food. The food selection here is too little, roti and kaya with butter,bihun,mee goreng and nasi lemak then some tea coffee and fruits. Too tooo too cheap, didn't expect from 5 star hotel. Taste is like shit, i took just one scoop from every item yet i cant eat it finish.

1 people find it helpful

Accommodation's Reply

18 Oct 2025

Dear Navenkumar N, Thank you for taking the time to share your feedback. We’re truly sorry to hear that the breakfast experience did not meet your expectations. Your comments regarding taste and variety have been shared with our culinary team for immediate review and improvement. We sincerely apologize for the disappointment caused — this is not the standard we aim to deliver at a 5-star resort. We value your feedback and hope you’ll consider giving us another opportunity to provide a much better dining experience in the future. Warm regards, Winda Supail Sodomon Front Office Manager Golden Palm Tree Malaysia

F***i

Leisure

8.5

/10

Reviewed 21 week(s) ago

The hotel staff are all friendly and helpful.. the hotel atmosphere is very beautiful 😍

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Accommodation's Reply

20 Aug 2025

Dear Valued Guest, Thank you for your reviews, we appreciate it very much! Thank you for staying with us and have a great day ahead. Warm regards, Winda Supail Sodomon Front Office Manager Golden Palm Tree Malaysia

f***g

10.0

/10

Reviewed 26 week(s) ago

The stay was amazing, and the staff was quite helpful. The breakfast also very delicious

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Accommodation's Reply

20 Aug 2025

f***g

8.5

/10

Reviewed 26 week(s) ago

The stay was amazing, and the staff was quite helpful. The breakfast also very delicious.

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Accommodation's Reply

20 Aug 2025

f***g

9.1

/10

Reviewed 26 week(s) ago

The stay was amazing, and the staff was quite helpful. The breakfast also very delicious

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Accommodation's Reply

20 Aug 2025

N***H

8.8

/10

Reviewed 39 week(s) ago

The staff is very nice and the bed decoration for our anniversary is very beautiful even though it is simple.

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1 people find it helpful

Accommodation's Reply

20 Aug 2025

A***a

Leisure

10.0

/10

Reviewed 44 week(s) ago

Accomodating and friendly staffs, clean and roomy room.

1 people find it helpful

Accommodation's Reply

20 Aug 2025

Ameenuddin B. K. K.

Staycation

6.3

/10

Reviewed 47 week(s) ago

The room needs major refurbishment and cleaning. The sofa is covered in stains, and the room smells strongly of cigarettes. I don't feel like I'm in a 5-star property. The restaurant for breakfast is very dirty, with unattended and uncleaned tables. The food quality is poor and tasteless. Some items in the room need replacement, such as the leaking bidet and the dirty mugs. I don't see the value in paying for such conditions.

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Accommodation's Reply

20 Aug 2025

Dear Ameenuddin, Thank you for sharing your feedback. We are truly sorry to hear about your disappointing experience. The issues you mentioned regarding cleanliness, maintenance, and food quality are not reflective of our standards, and we sincerely apologize for the inconvenience caused. Your comments have been shared with our housekeeping, maintenance, and culinary teams to ensure immediate corrective action. We value your feedback and would welcome the opportunity to restore your confidence in us during a future stay. Warm regards, Winda Supail Sodomon Front Office Manager Golden Palm Tree Malaysia

s***h

Leisure

9.1

/10

Reviewed 54 week(s) ago

the staff are all very friendly.. it feels relaxing to sit here.. cume kids room xbyk choice of activities.. everything here is byr for the kids room..

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Accommodation's Reply

20 Aug 2025

NUR N. B. M.

9.7

/10

Reviewed 106 week(s) ago

Loving my stay with my family here. Friendly and helpful staff, comfy bed, clean room & toilet, orivacy. Minus point is the dining restaurant has a lot of lalat. Bothered us during our breakfast so we left early.

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Noor W.

8.5

/10

Reviewed 123 week(s) ago

Superb place with excellent hospitality even during full packed period.

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Accommodation's Reply

24 Jul 2023

Dear Noor Waahidah Abas, Thank you for taking the time to share your recent experience stay with us. We appreciate your feedback and meet to your expectations. We look forward to an opportunity to welcome you back soon. Kind regards, AishahN.

Alexander A.

6.0

/10

Reviewed 131 week(s) ago

Room was not. Working. Complain 3 times no response. Toilet wash basin. Water retention.

1 people find it helpful

Accommodation's Reply

24 May 2023

Dear Alexander Arulanandhu, Thank you for staying with us and sharing your experience at Avani Sepang Goldcoast Resort. We are sorry that your recent stay with us was not up to your expectation. This is certainly not reflective of our Avani hospitality, and we can assure you that we will review your comments to improve our standards of service and quality of products. Once again, please accept our sincere apologies for the shortfall. We truly hope that you are willing to return to Avani Sepang Goldcoast Resort in the future so that we can have the opportunity to serve you again soon. Kind regards, AishahN.

FithrieNasha S.

10.0

/10

Reviewed 147 week(s) ago

Perfect for family getaway! Superb service! Highly recommended. Will surely come back again ❤️

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Nor Z Abdul Rahman Nor Zaihana Abdul Rahman

9.4

/10

Reviewed 166 week(s) ago

Avani is awesome as always. We love Avani as it has private beach, breakfast spread is good and hotel facilities are well maintained and variety

1 people find it helpful

Accommodation's Reply

15 Sep 2022

Dear Nor Z., Thank you for taking the time to share your recent experience stay with us. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Once again, thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, AN

Asmaa S.

9.7

/10

Reviewed 176 week(s) ago

Beautiful resort with amazing customer service. Only downside is breakfast had a lot of flies around.

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Accommodation's Reply

20 Jul 2022

Dear Asmaa, Greetings from Avani Sepang Goldcoast Resort and many thanks for reviewing your stay with us and please accept our humble apologies on the inconvenience caused on this occasion. It’s heartening to know that you enjoyed your stay with us and has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, AN

LAI P. T.

8.4

/10

Reviewed 176 week(s) ago

I would give it a 4 star rating for the room only. The room was big, had a large closet, large bed which is very soft and comfy, had a long couch for resting. Theres table and chairs at balcony for you to enjoy the seaview. Cleaniness wise the room is a bit dusty, glass panes not shiny clean, but still okay. Breakfast choices was a lot but the taste was not terrible. Muffin was hard, pau was cold and hard, nothing is tasty. Price wise is super expensive. Location wise is quite far and secluded in kampung area, no other attraction around the vicinity.

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Accommodation's Reply

20 Jul 2022

Dear Lai, Greetings from Avani Sepang Goldcoast Resort many thanks for reviewing your stay with us please accept our humble apologies for the inconvenience caused on this occasion. It’s heartening to know that you enjoyed your stay with us and has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, AN

Zainuddin B. M.

5.2

/10

Reviewed 184 week(s) ago

Room is very dirty, no facilities. Park far outside to get a fan, I want to wait for the fan instead of playing hot. Park kat dalam has to pay RM25 if you go out on the streets to enter again you have to pay RM10 again, spoil right again bring a small child. Not suitable for vacation.

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1 people find it helpful

Accommodation's Reply

26 May 2022

Dear Zainuddin, Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. Kindly be inform that our gym is open daily from 7am to 10pm and we have restaurant in the resort for dine in and take away. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, AN

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