Traveloka (209)
Other sources (659)
8.6
Very Good
From 209 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
8.7
Meal
8.5
Location
8.8
Service and Facilites
8.8
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Eastin Hotel Penang
Number of reviews per page
20
40
Customer reviews
DE
Duma E. A. S.
10.0
/10
Reviewed 25 week(s) ago
Nice hotel... comfortable... great... tomorrow staying here again... 👍🏻👍🏻
See original
Find this review helpful?
Accommodation's Reply
31 Jan 2025
Dear Guest,
Thank you for your fantastic feedback! We’re thrilled to hear that you found our hotel comfortable and enjoyed your stay. We can’t wait to welcome you back tomorrow for another great experience!
Warm regards,
Winnie Suzan Yip
Hotel Manager
Eastin Hotel Penang
N***r
Staycation
8.2
/10
Reviewed 30 week(s) ago
No qiblat sign in the room for muslim, but ever all was good. 👍🏻
Find this review helpful?
Accommodation's Reply
26 Dec 2024
Dear Guest,
Thank you for your feedback, and we’re happy to hear that you had a good stay overall! 👍🏻
Just to inform you, the Qiblat sign is available in the drawer of your room for your convenience. We appreciate you bringing this up, and we’ll ensure this detail is clearer for future guests.
We look forward to welcoming you back soon!
Warm regards,
Winnie Suzan Yip
Hotel Manager
BL
Benjamin L. H. C.
9.7
/10
Reviewed 68 week(s) ago
Front desk office was attentive and polite. There was also a counter which had fruit infused cold water. This is an excellent way to beat the heat! The room was clean and quite spacious. I tried the breakfast and the choice of food was excellent, and delicious. There was cereal, salad, yogurt, juice, western dishes, nasi lemak with delicious rendang, dimsum, etc. There was also tea, coffee and fruit infused water which was a great healthy option. Hotel location is excellent (less than 5 minute walk to Queensbay mall, short drive to airport). Highly recommended hotel for your next stay in Penang.
Read More
1 people find it helpful
Accommodation's Reply
09 Apr 2024
Dear Guest,
Thank you for sharing your wonderful experience with us! We're delighted to hear that you found our front desk staff attentive and polite, and that you enjoyed the refreshing fruit-infused water provided. It's fantastic to know that you found your room to be clean and spacious, and that you enjoyed the excellent and delicious breakfast options, including the variety of dishes available. We're thrilled that our hotel's location suited your needs, with its proximity to Queensbay Mall and the airport. Your recommendation means a lot to us, and we can't wait to welcome you back for another enjoyable stay in Penang!
Warmest Regards,
Adeline Lesslar
Asst Marcom Manager
Eastin Hotel, Penang
NH
Nor H. S.
10.0
/10
Reviewed 89 week(s) ago
Friendly staff, very clean and got what I asked for rooms, convenient and near to shopping also airport. Good food and service thumbs up. Too bad stayed for 1 night. Will definitely stay again thank you 😊.
Find this review helpful?
NB
Nurulhasyim B. S.
9.4
/10
Reviewed 105 week(s) ago
Room and amenities is decent. There are complimentary drinks in the mini fridge too. Thumbs up for room cleanliness. Location is superb. Just a stone throw distance to Queensbay mall. Only downside would be the parking space. Very narrow ramp for big size MPV. Need to be extra careful.
Find this review helpful?
NA
Nor A. b. M. S.
9.4
/10
Reviewed 112 week(s) ago
Awesome staycation. Room atmosphere, location, cleanliness were all good. Food at breakfast is not too bad but can be improved. Most importantly, the staffs were very friendly and provided amazing service. Cons: the bathroom was not fitted with pipe and the TV channels are limited. Otherwise it is a great place to stay.
Find this review helpful?
SM
Sunanda M. B.
9.7
/10
Reviewed 133 week(s) ago
Staying for 3d2n 2 rooms. The hotel building and facilities is well maintain, nice and clean. Located not too far from any interest places. The services was excellent, staff very warm and nice. Food quality was excellent too, breakfast was so many variation of food, fresh and tasty.
Find this review helpful?
Mr Chairat Jinanun
9.1
/10
Reviewed 154 week(s) ago
Booked for customers from Thailand. Nice service and great hotel.
Find this review helpful?
HENG
8.5
/10
Reviewed 180 week(s) ago
Excellent Location near to Queenbay Mall Shopping Centre Breakfast Delicious but Curtain so dirty clenliness should be improvement.
2 people find it helpful
mohd anuar kamaruddin
8.5
/10
Reviewed 181 week(s) ago
Food restaurant is just few footsteps for you to enjoy Nasi Kandar.
Find this review helpful?
MR
Muhammad R.
9.7
/10
Reviewed 186 week(s) ago
Staff reception very helpful and so friendly.
Find this review helpful?
Ramli Bin Abdullah
10.0
/10
Reviewed 186 week(s) ago
Highly recommended. I have a great stay.
Find this review helpful?
NB
NORHALIZA B. A.
6.7
/10
Reviewed 196 week(s) ago
Room air-conditioning not good. Difficult access & exit of pool area
Find this review helpful?
ha
haziq a.
Family
8.5
/10
Reviewed 237 week(s) ago
Very comfortable and clean as well as the hospitality of the hotel staff ❤
See original
Find this review helpful?
Md
Mimi d.
9.7
/10
Reviewed 258 week(s) ago
every staff member very friendly.
3 people find it helpful
MF
Mohd F. B. H.
8.5
/10
Reviewed 280 week(s) ago
Pleasant stay. Will come again soon
2 people find it helpful
Muhammad N. H. b. M. J.
Business
8.8
/10
Reviewed 280 week(s) ago
Facilities was good but low water pressure (shower) and average room temperature
1 people find it helpful
KH
KENNY H.
9.7
/10
Reviewed 285 week(s) ago
Thanks again for helping me to check in earlier, as per requested, due to my very tight schedule in Penang. Great hospitality, help and support from all levels of staffs in Eastin Hotel Penang. Will stay again in the near future. Thanks!
Find this review helpful?
NA
NOR A. B. A.
Family
9.7
/10
Reviewed 290 week(s) ago
Awesome. Best hotel in Penang
Find this review helpful?
MZ
Mohammad Z. B. M. G.
Romantic
8.5
/10
Reviewed 291 week(s) ago
It's great, x knows why people say bad things.
See original
Find this review helpful?
Number of reviews per page
20
40
About Traveloka
Facebook
Instagram
Youtube
Copyright © 2025 Traveloka. All rights reserved