The menu is sometimes the same. If something runs out, please refill it immediately. Yesterday, at breakfast, everything was gone. I asked for a refill, but it took a long time. While staying overnight, my child's right wrist was injured by a kite string in the back parking lot. The scar still remains. There was a security guard there at the time, but he only looked around, not really investigating the cause of the problem. He was a bit slow. If something like this happens again, please be more responsive and responsive so that no one else gets hurt, especially children.

The hotel staff is friendly, the cleanliness is amazing, the food is really delicious 😘. When I'm on vacation, I always stay at the Aston hotel, it's the absolute best.

The staff is friendly, the rooms are clean and spacious, and it offers numerous amenities, making it conveniently located in the heart of the city.

The hotel is nice, neat, and clean. The price is cheap and reasonable.

It's a shame that the water in a hotel like Aston was cut off from room 6 at night until the next morning. There was no quick solution; we had to ask repeatedly for a solution, and we had a baby staying with us.

I subscribe here when I go to Ketapang, my son even thinks the room is ours 🤭

Hotel staff: friendly. The room and bathroom were clean.

ok very good and recommended for travelers

This is my umpteenth time staying here. It remains the best among hotels in Ketapang City. Thank you so much.

The staff is quite friendly, and it's clean, and close to everywhere, easy to find food.

Clean place, close to my office, easy access to everywhere, the best service.

The view is really nice, the service is really good, friendly too.

Thank you Aston Ketapang, the service is really great

The best! Aston, friendly service, clean too.

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I stayed for 4 days, the room was ok, the price was ok, coincidentally the room's AC was a bit not cold enough and some of the room's floor tiles were about to come off... but for the price I got it was very worth it.

The hotel is comfortable and clean. The staff are very friendly.

The service was excellent, the staff were friendly, but the cleanliness of the room needed improvement. Upon entering the room, a musty and unpleasant odor emanated from the bathroom. The water jug was very dirty, and the room was not soundproof, with the loud music being very distracting. I wanted to stay overnight and rest, but it was difficult to get any rest due to the loud music.

The room is not very clean, there are strands of hair, the walls also have stains, oops

Friendly staff and good service, for some facilities that are less supportive in the room, please replace them, so that customer comfort is not disturbed.