8.6
Very Good
From 17,265 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

8.7

Service and Facilites

8.6

People often mention about Merlynn Park Hotel
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Staff Friendliness (172)
Variety (169)
Room Space (167)
Bedroom (152)
Taste (150)
Bathroom (144)
Hotel Area (136)
Ambiance (134)
Distance to City Center (132)
Family Friendly (132)
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Traveler Reviews Merlynn Park Hotel

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40
Customer reviews
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 hour(s) ago
All the staff are friendly. The place is clean. Breakfast is quite good. And Mr. Agus is very kind and quick.
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Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Good hotel for family staycation
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Accommodation's Reply
13 Jun 2025
Dear Dear Our Valued Guest, Thank you for your kind feedback. We are delighted to know that you found our hotel to be a good choice for a family staycation. It was our pleasure to have you and your family with us, and we’re glad to hear you had an enjoyable experience. Thank you for choosing Merlynn Park Hotel, and we look forward to welcoming you back soon. Best regards, Adolf Gustaf General Manager
M***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel is very nice. We are happy to stay here at that time, with a good price and good experience. Our daughter is happy with so many swimming pools with quite a good view, she can decorate a donut and eat it. Strategic hotel for us. The food when we had breakfast was very varied and tasted good. Awesome. Good luck and God bless 😇🙏
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Our Valued Guest, Thank you very much for your kind and thoughtful feedback. We are truly delighted to know that you and your family had a pleasant stay with us and that you found our hotel to be a good value with a memorable experience. It’s wonderful to hear that your daughter enjoyed the swimming pools and the donut decorating activity. We’re also pleased that you appreciated the variety and taste of our breakfast offerings, as well as our hotel's strategic location. Your kind words mean a lot to us, and we are grateful for your well wishes. Thank you for choosing Merlynn Park Hotel, and we look forward to welcoming you back soon. Best regards, Adolf Gustaf General Manager
N***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The check-in process does not take long, you can request a room near the elevator because it is still available. The room is clean and fragrant
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2 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Guest, Thank you very much for your complimentary review! We are pleased to know that the check-in process was quick and that your request for a room near the elevator was met. We also greatly appreciate your appreciation for the cleanliness and fragrance of the room. Guest comfort and satisfaction are our top priorities. Thank you for choosing us as your accommodation, and we look forward to welcoming you back for an equally special experience in the future. Best regards, Adolf Gustaf. General Manager
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T***e
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
The best hotel so far, culinary.
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Accommodation's Reply
13 Jun 2025
Dear Valued Guest, Thank you for your kind feedback. We are truly honored by your recognition, especially regarding our culinary offerings. Your words are a great encouragement for our team to continue delivering the highest quality of service and hospitality. We sincerely look forward to welcoming you back in Merlynn Park Hotel Jakarta in the near future. Warm regards, Adolf Gustaf General Manager
Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 4 day(s) ago
The breakfast is not as delicious as in 2024, even though at that time the breakfast tasted good. Yesterday when I stayed overnight the rice was a bit hard, the noodles too, the green beans were also bland even though sugar had been added. If possible, maintain the good taste, this year it's not as delicious.
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2 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Sir/Madam, Thank you for taking the time to provide us with a very valuable review and feedback. We apologize if this breakfast experience has not been up to your expectations, especially when compared to your previous visit. We greatly appreciate the details you have provided regarding the quality of the rice, noodles, and green bean dishes. We will immediately forward this feedback to our culinary team as evaluation material so that the quality of taste that has given a good impression in the past can be presented consistently again. We look forward to welcoming you back to Merlynn Park Hotel Jakarta soon. Have a pleasant day. Warm Regards, Adolf Gustaf. General Manager
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l***y
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 day(s) ago
Hotel staff is nice. Water is very strong, good. Towels, mattress, bed cover, furniture all feel old, yellow, not suitable.
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Accommodation's Reply
13 Jun 2025
Dear Sir/Madam, Thank you for your appreciation of our staff service and room facilities, especially the good quality of water flow. Your review means a lot to us and is a motivation to continue providing the best service. We look forward to your return to Merlynn Park Hotel Jakarta. Warm regards, Adolf Gustaf. General Manager
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Riki O.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The hotel service and facilities are excellent, the quality of the food and the cleanliness of the room details are maintained.
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2 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Mr. Riki O, Thank you for your positive review. We are very pleased to know that our services and facilities have left a good impression on you. Your feedback regarding the quality of the food and the cleanliness of the room details are highly appreciated. We will continue to be committed to maintaining and improving our service standards for the comfort of all our guests. We look forward to welcoming you back to Merlynn Park Hotel Jakarta. Warm regards, Adolf Gustaf. General Manager
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S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Great experience, gonna stay here again.
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Accommodation's Reply
13 Jun 2025
Dear Valued Guest, Thank you for your kind words. We’re delighted to hear you had a great experience with us. We truly look forward to welcoming you back to Merlynn Park Hotel Jakarta on your next visit. Warm regards, Adolf Gustaf General Manager
K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
It was really memorable to stay at Merlynn Park Hotel, I was greeted by friendly staff, the information given was clear, public facilities such as the swimming pool and gym were okay, the room was comfortable, clean, then I got tea, coffee, wedang uwuh and hot chocolate which were beyond hotel standards, the taste was also delicious. There was only one thing I complained about, the TV went off twice, the staff immediately came when we complained. But I was lazy to watch when it went off the second time, that's the only thing that wasn't okay, otherwise everything was okay 🫰
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Accommodation's Reply
13 Jun 2025
Dear Sir/Madam, Thank you for sharing your memorable stay experience at Merlynn Park Hotel Jakarta. We are very happy to hear that you felt comfortable with our staff's service, enjoyed the hotel facilities, and enjoyed the offerings such as tea, coffee, wedang uwuh, and hot chocolate that we provide as added value. We apologize for the inconvenience you experienced regarding the TV in the room. We also appreciate the quick response from our team, but we will make sure that similar incidents do not happen again in the future. Your input means a lot to us to continue improving the quality of our services. We hope to welcome you back in the near future with a more perfect experience. Warm regards, Adolf Gustaf. General Manager
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S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 day(s) ago
The water in the toilet cannot go down the drain so the bathroom is flooded every time it is used.
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Accommodation's Reply
09 Jun 2025
Dear Sir/Madam, Thank you for your time and attention to provide a review of your stay at our hotel. We apologize for any inconvenience caused, especially regarding the water pipe in the bathroom. Your input is very valuable to us, and we have forwarded it to the technical team for immediate follow-up in order to improve the quality of our facilities. We look forward to welcoming you back to Merlynn Park Hotel Jakarta soon. Have a pleasant day. Warm Regards, Adolf Gustaf. General Manager
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
The hotel is quite old, but it's still well-maintained. The facilities are decent—a bit fancy, but enough for a comfortable stay. The indoor and outdoor pools were a big hit with the kids, which made the experience more enjoyable overall.
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Accommodation's Reply
13 Jun 2025
Dear Our Valued Guest, Thank you for sharing your experience with us. We truly appreciate your feedback and are pleased to know that you had a comfortable stay at Merlynn Park Hotel Jakarta. We’re glad the facilities, especially the indoor and outdoor pools, were enjoyable for your family and helped make your visit more memorable. While we acknowledge the age of our property, we are committed to maintaining its quality and charm to ensure a pleasant experience for all our guests. We hope to have the pleasure of welcoming you and your family back again soon in Merlynn Park Hotel. Warm regards, Adolf Gustaf General Manager
Yessi O. S.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 1 week(s) ago
The staff are friendly, overall everything is okay, except the room carpet is wet and doesn't dry and the toilet is clogged 😔🥹
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2 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear Mrs. Yessi O. S, Thank you for taking the time to provide a review and share your experience of staying with us. We are very pleased to hear that you found our staff friendly and overall satisfied with our service. We apologize for the inconvenience you experienced regarding the wet carpet and clogged toilet in your room. Your feedback is very important to us, and we have forwarded it to the relevant team for immediate improvement and proper handling. We look forward to the opportunity to welcome you back to Merlynn Park Hotel with a better and more enjoyable experience. Warm Regards, Adolf Gustaf. General Manager
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muttaqin n. s.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
spacious room but a bit old, lots of delicious food, kids friendly
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Accommodation's Reply
05 Jun 2025
Dear Mr. Muttawin n. S, Warmest greetings from Merlynn Park Hotel Jakarta. Thank you for taking the time to provide a review of your experience with us. We are very pleased to know that you enjoyed the spacious room, the varied and delicious food, and our child-friendly facilities. Your feedback regarding the condition of the room which felt a bit old is greatly appreciated. We have noted this as part of our evaluation for future facility quality improvements. It was an honor to serve you, and we look forward to welcoming you and your family back in the future with an even better experience. We look forward to welcoming you back to Merlynn Park Hotel Jakarta soon. Have a pleasant day. Warm Regards, Adolf Gustaf. General Manager.
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R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I'm already a regular and it will be my favorite place for a staycation in Jakarta
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Accommodation's Reply
05 Jun 2025
Dear Sir/Madam, Warm greetings from Merlynn Park Hotel Jakarta. We are very grateful for your trust and loyalty in repeatedly choosing us as a place to stay. It is an honor for us to be your favorite choice for a staycation in Jakarta. May every visit be pleasant and memorable. We look forward to welcoming you back to Merlynn Park Hotel Jakarta soon. Have a nice day. Warm Regards, Adolf Gustaf. General Manager.
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Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thank you for upgrading the room. Very very comfortable 🥰🙏🏻
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1 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear Sir/Madam, Warmest greetings from Merlynn Park Hotel Jakarta. Thank you for your positive review. We are very pleased to know that you are comfortable with our upgraded room. Guest satisfaction and comfort are our top priorities. We look forward to welcoming you back to Merlynn Park Hotel Jakarta soon. Have a pleasant day. Warm Regards, Adolf Gustaf. General Manager.
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G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The staff (were) friendly and accessibility (is good).
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Accommodation's Reply
05 Jun 2025
Dear Our Valued Guest, Warm greetings from Merlynn Park Hotel Jakarta Thank you for your kind feedback. We are pleased to hear that you found our staff friendly and appreciated the accessibility of our location and facilities. Your satisfaction is our top priority, and we truly hope to welcome you back in the near future for another pleasant stay. Warm regards, Adolf Gustaf General Manager
Ryan W.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
The hotel atmosphere is comfortable, there are many play facilities, swimming, clean, friendly service, only the restaurant has some menus that are lacking.
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1 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Mr. Ryan W., Thank you for taking the time to share your experience during your stay at Merlynn Park Hotel Jakarta. We are very pleased to know that you felt comfortable with the hotel's atmosphere, enjoyed the play facilities and swimming pool, and felt the friendly service from our team. Positive reviews like this mean a lot to us. Regarding the feedback on some of the menus in the restaurant, we apologize if it has not fully met your expectations. We will forward this feedback to the relevant team as material for evaluation and improvement in the future. We look forward to welcoming you back to Merlynn Park Hotel Jakarta soon. Have a nice day. Warm Regards, Adolf Gustaf. General Manager
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e***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
To be maintained always, if necessary improved again.
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Accommodation's Reply
03 Jun 2025
Dear Sir/Madam, Thank you for your valuable review and feedback. We greatly appreciate your appreciation of the services and facilities we provide. Your positive comments are a motivation for the entire Merlynn Park Hotel Jakarta team to continue to maintain and even improve the quality of service for the comfort and satisfaction of our guests. We look forward to welcoming you back to Merlynn Park Hotel Jakarta soon. Have a pleasant day. Warm Regards, Adolf Gustaf. General Manager.
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
very impressive and satisfying service. the room I booked was upgraded for free and my request was fulfilled. thank you very much Merlynn Park Hotel. an unforgettable experience staying at a 5 star hotel.
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4 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Sir/Madam, Thank you for your positive and appreciative review. We are very pleased to know that our service has left a satisfactory impression on you, and that your stay at Merlynn Park Hotel Jakarta was a memorable moment. It is our pleasure to be able to fulfill your request, including providing a complimentary room upgrade as part of our commitment to provide the best experience for every guest. We look forward to welcoming you back to Merlynn Park Hotel Jakarta soon. Have a pleasant day. Warm Regards, Adolf Gustaf. General Manager
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Number of reviews per page
20
40