8.5
Very Good
From 3,681 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.6

Meal

8.3

Location

8.9

Service and Facilites

8.6

People often mention about TRUNTUM KUTA (Formerly Grand Inna Kuta)
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Staff Friendliness (26)
Surroundings (23)
Accessibility (23)
Bedroom (23)
Room Space (19)
Taste (19)
Variety (19)
Family Friendly (17)
Activity Option (17)
Ambiance (17)
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Traveler Reviews TRUNTUM KUTA (Formerly Grand Inna Kuta)

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Customer reviews
G***a
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Leisure
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5.3
/10
Reviewed 6 week(s) ago
The location is okay, although there's frequent traffic jams. The rooms are poorly maintained, with moss visible in several spots, especially in the dirty bathroom area. The worst part is the breakfast. When I ordered bacon, it was labeled beef, but the next day, another staff member clearly said it was pork. As a Muslim, I was extremely disappointed with the staff at this hotel.
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PUTRI A. S.
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10.0
/10
Reviewed 6 week(s) ago
Breakfast by the beachside pool, clean rooms. Overall, it was a pleasant experience.
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F***a
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10.0
/10
Reviewed 10 week(s) ago
The hotel staff is friendly and the hotel is very spacious.
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Cory S. D. S.
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Leisure
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10.0
/10
Reviewed 10 week(s) ago
Lots of cool spots, 3 swimming pools, and close to Kuta Beach. The staff are all friendly. We were allowed to check in early. The breakfast was delicious, the best part was the bacon ❤️
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E***h
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Leisure
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10.0
/10
Reviewed 11 week(s) ago
We love staying at the Truntum. The rooms are comfy and the staff are very welcoming and kind. Breakfast has a wide choice to suit western and eastern tastes. we also like the location, we can walk out straight onto the path and then the beach. It's close to the airport and easy walk to shops, restaurants and the mall. Lots of surfing opportunities as well as sunsets with a drink. Highly recommend
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a***e
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Leisure
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9.4
/10
Reviewed 11 week(s) ago
The hotel is old, but the cleanliness of the bedrooms and bathrooms is quite good. It is very suitable for those on holiday with their partner because the dimly lit hotel adds to the romantic aura.
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Florencie A. B.
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10.0
/10
Reviewed 13 week(s) ago
The room is comfortable, clean 😊 the staff is friendly.
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1 people find it helpful
E***i
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9.4
/10
Reviewed 13 week(s) ago
The hotel's location is very dark, with poor lighting around the garden and pool. It's not very beautiful at night. Please be aware, as I will be staying there again. Thanks.
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F***a
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6.9
/10
Reviewed 14 week(s) ago
The hotel location is great, but the cleanliness is below the standard as the hotel is currently undergoing a renovation. The room is still relatively clean but the property itself needs a lot of upgrading.
1 people find it helpful
Alyen H.
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Leisure
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9.7
/10
Reviewed 15 week(s) ago
The swimming pool options are exciting, there are lots of clean water, if you want to go to the beach, just walk, coincidentally there is a foam party event going on, which makes the kids even happier
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Deasy N. H.
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Leisure
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9.4
/10
Reviewed 16 week(s) ago
+ spacious room 10/10 + quite soundproof 8/10 + complete food 8/10 + access to the Kuta beach area is fun in the morning 10/10 - the road is far from the lobby to the room 6/10 if you want to buy something, go out of the room to the lobby and then outside the hotel area, it's far and dark 6/10 - the duvet is dirty and the gaps in the mattress are dusty 7/10 like it hasn't been swept - slippery bathroom 7/10 - the view from the pool to Kuta beach is a bit bad because it's blocked by traders' stalls 5/10
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mei a.
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Leisure
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9.0
/10
Reviewed 17 week(s) ago
I chose this hotel because it has direct access to the beach, everywhere is close, you can just walk... to the airport by taxi - + 40 minutes, request for a room with a connecting door was not fulfilled.
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Chairani
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9.4
/10
Reviewed 19 week(s) ago
Success in making a memorable surprise for the child's birthday. The food is really delicious. I feel like coming back to stay here again. We will come back again next time.
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1 people find it helpful
T L
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Leisure
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9.7
/10
Reviewed 20 week(s) ago
Ordered a king bed size room but I got a double twin instead. The beach view wasn't that great for the price I had paid. The rooms are generally clean. Staff was helpful and friendly. I had to have my luggage lock picked which they sent their maintenance team to do in a whiff. Thank you! Location is great and you can access the beach within minutes and a new mall, F&B, and shopping with ease. The only bit of draw back is the hotel building is rather worn and really needs a good coat of paint and finishing.
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2 people find it helpful
AMANNA I. T.
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Leisure
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10.0
/10
Reviewed 22 week(s) ago
Great place, great staff, great food, and great environment!
2 people find it helpful
Z***h
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Leisure
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8.4
/10
Reviewed 23 week(s) ago
This hotel has 3 cool swimming pools! The restaurant is wide and the food is awesome, especially traditional menu (bubur Manado and lontong kuah are best), and it had direct beach view (but now there are kios in front of the swimming pool, which unfortunately cover up the beach view).
2 people find it helpful
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Elvy K. W.
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Leisure
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10.0
/10
Reviewed 23 week(s) ago
Wow, always a pleasure to stay here, Truntum Kuta (Grand Inna Kuta) Starting from the friendliness of the staff, the hotel atmosphere, supporting facilities, rooms and food. The hotel is strategically located, in the center of Kuta beach, next to the hotel, the breakfast place is directly connected to Kuta beach. Walking distance to Beachwalk is also close. There are 3 swimming pools so you can choose where you want to swim. There is a choice of really good beach views. Staying at Truntum is a very good choice when you are in Kuta.....
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a***l
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10.0
/10
Reviewed 23 week(s) ago
no words! speechless! and I love it
2 people find it helpful
Intan R.
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Leisure
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9.4
/10
Reviewed 27 week(s) ago
Beachfront, spacious rooms, friendly staff, although the hotel is old but comfortable.
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M***y
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9.7
/10
Reviewed 27 week(s) ago
Never get bored staying here, close to everywhere, hotel facilities are ok, food is ok
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2 people find it helpful
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