Overall Ratings & Reviews The Grand Palace Hotel Yogyakarta

Friendly staff, clean hotel, nice for vacation. Been here twice.

after 2016 when I was in college, this is the first time I have stayed at the same hotel. Complete facilities, especially for those who already have small children because there is a swimming pool. The facilities in the room include cold AC, small refrigerator, water heater, amenities, it's quite good for the price of 300 thousand rupiahs, worth it.

very comfortable and clean. an unforgettable experience.

I have stayed here 4 times, friendly service, friendly security, easy access to the streets. What is clear is that it is comfortable 😉

The parking is comfortable and spacious so it is not an obstacle every time you want to go out with your family.

I checked in to room 211, it turned out that the AC was not cold and I complained and the technician came and said that freon had been added, but it turned out that it had no effect and I was not offered to move rooms. And when we checked out it coincided with a large family syawalan event that was held in the lobby area so the lobby was very crowded, so it was uncomfortable. The event should have been held in a closed room, so that it was comfortable for guests and also participants of the event.

Clean and the food in the restaurant is delicious.

Very interesting, spacious parking, strategic location, spacious rooms, friendly staff, opposite the hotel there is a fried rice place.

safe, friendly staff, near Jogokaryan mosque

really like staying here, it's not noisy because it's still far from the highway. Any access is very easy and friendliness is number 1. For the breakfast menu, hopefully there will be more variations because it's a reference for a family hotel

The receptionist staff at night check-in were not friendly, the AC took a long time to cool down +- 2 hours. The sheets were dull, the refrigerator was not cold enough, the mattress was curved, the food was not varied enough and the taste was ordinary. The restaurant staff and bellboy were friendly, the AC technician entered the room without taking off his shoes.

Well, I already stayed here for a night couple of weeks ago, and cause some reason i booked again for 2 nights and with request stay in ground floor( first), like i stayed before. The request was 2 weeks before i come. The problem was when i chek in the worker ( not general) gave me room in second floor, and this hotel no lift. Imagine how difficult i was, who is walking not good cause operation. The worker in receptionist said all room in first floor are under construction/maintenance . And he didn’t explain if possible upgrades or something. It was evening and he was busy with walkie talkie. Very not recommended for people who is handicapped. No more staying here.

Was good there staying for the night, only they need to check more detail about the dirty sheet. But everything was okay, the worker was also good.

Joss, always want to go to Jogja again.

Good staff services. Bedroom is big

The room is dirty, I left it for a while and went out to look for food. When I came in, there were lots of baby cockroaches running around on the floor. The toilet also smelled of urine. The pillow cases were not white but grey.

The room is a bit dark because there is no daylight. Otherwise it is ok and the pool is always clean.

The hotel staff is very kind and friendly, solution-oriented, and quick to help customers.

Comfortable hotel, there is a swimming pool, only the breakfast menu is less varied. Thank you.

The hot water doesn't work, there are baby cockroaches running around on the dressing table, there is no elevator. Luckily the food for breakfast is delicious even though there aren't many variations.