We booked 2 rooms for 2 nights. One room was exactly as we booked and great. The other room had a lot to be desired. It was not the room category we booked. The room had a tub/shower combo which was very slippery. The room only had one sink and was very cramped even though the description said two sinks. Bathroom could use a good cleaning as there were stains on the walls that could easily be cleaned off. Location was very good as was breakfast buffet. Front desk staff was not very helpful or friendly. We will find another hotel next time we are in Barcelona as we did not get what we paid for.

When I checked in, I asked if I could stay on the same floor as my friends and relatives as we had individually booked for 5 rooms. However, I was told by the receptionist, Eduardo, rather impolitely that I paid less than them, there’s nothing for me. When I checked their prices, the difference is not that much. The rudeness and impoliteness is not acceptable! Perhaps the management[ needs to re-train the staff for better service! Thank you!

Room spacious and clean, bed comfortable, loved the view and balcony - amazing location

Great location can walk to shops restaurants Sagra Familia

The bathroom had humidity and the the hotel seem like it needed a much needed facelift.

No bar. No balcony view except of building walls.

Wonderful hotel; right in the middle of all of the action.

Loved it

Great hotel

Wonderful hotel in Barcelona

We first arrived got stuck in the elevator not a great experience but the maintenance guy moved fast to help us ,door keys doesn’t work on our second day, we have to change it again

The staff was exceptional and the amenities were outstanding. We truly enjoyed the rooftop bar and restaurant!

Not really it was overlooking a busy street and there was noise from the metro. Even at night.

We love it

This hotel checked all the boxes: clean and comfortable, helpful and friendly staff, excellent location, and a rooftop bar with beautiful views, good food and drinks!

Great hotel with an excellent staff

We only had one full day and one night in Barcelona after arriving in the port with our Viking Ocean cruise. So I really wanted to make the day count. I splurged a little on Hotel Condes de Barcelona, but I could not have been more pleased with the hotel, the location, the amenities, and the friendly service. They had sent me an email with an offer of a car transfer from the port, and they have a secure luggage storage room for our bags. The doorman was charming. The hotel is in a perfect location. We felt very safe exploring from there. We walked back after our tour of La Sagrada. Check in is early (2:00 pm) and checkout was relatively late (noon). When we checked in, they provided two complimentary drink tickets for the Alaire, the rooftop bar (I had already planned to go there to see the views). Our room, overlooking the Passeig de Gracia, was quite spacious by European standards. The bathroom was gorgeous. Everything was immaculate. The bed was quite large and very comfortable. After enjoying our drink on the roof, we checked out the pool. It is a smaller infinity pool, but very private and lovely. We did not swim only because we were tired. For dinner, we walked just a block or so over to Las Ramblas for tapas. It was a memorable stay and a wonderful introduction to Barcelona

Excellent location

Clean ,great service,convenience and safe

Hotel was right in the middle of city centre and accessible to everything. Downstairs you can shop or find restaurants everywhere. Super convenient. Hotel was nice too. Room was good, maybe slightly dated. Wished their pool and sauna hours of operation was longer. Overall, nice hotel to stay at that is accessible to everywhere, which was very convenient.