The Mountains Hotel

Explore The Mountains Hotel
8.4
Very Good
From 92 reviews
Cleanliness

8.4

Room Comfort

7.6

Service and Facilites

8.4

Traveler Reviews The Mountains Hotel

Number of reviews per page
20
40
Top reviews
Denise
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Hotel reception and social areas are fantastic. The rooms need an update! bathrooms are old. The room was clean no issues there just very dated unlike the social areas they were amazing
Mary
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Public areas of the hotel are modern and well kept. The location of the hotel is perfect for skiing and access to restaurants and shops. The breakfast was amazing and well organised. However the bedroom decor was tired and the bedroom was small and felt smaller due to the presence of an extra bed. We were on the -2 level which was directly under the dining room and had the constant sound of chairs being pulled across the floor. Our ‘mountain view’ also included an area piled high with waste as well as the roof of the floor below which had the slate tiles removed ( and stacked on our windowsill). Bar service in the evening was very slow as there seemed to be only one person serving to a packed room. Disappointing for such an expensive hotel!
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THALIA
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The lobby and pool area (which you have to pay 25€ per person to access) are beautiful. However, the first room I was put in had a terrible smell and lots of mold in the bathroom. The front desk justified the mold due to the rooms being out dated. The front desk staff had no intent to change my room on the first night. I had to have Expedia call them . I even ended up crying in the front desk area. I felt scammed. After lots of back and forward I was finally changed rooms. To another room that did not even match the pictures and still had mold. However, at least it did not smell bad. The food at the hotel is great and fresh definitely enjoyed it. Also the views from the rooms were beautiful and the location was great and close to everything.
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Henry
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The entrance, lobby and bar were lovely but the room was very dated, holes in walls and peeling wallpaper. Very ugly decor and not what you’d expect from a hotel. I wouldn’t recommend staying there but visit for a drink instead.
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great view from room. Excellent breakfast. Direct entry from public carpark.
Verified traveler
6.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Booked a Premium room which turned out to be the worst located in the hotel . Two singles turned to be a small double. No deep bath tub as advertised and no bath at all. View from window was rubbish from car park above!
Paulo Santos
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We had a fantastic stay at the Mountain. It was our first ski holliday and we loved it .
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

The hotels seems like recently renovated. The breakfast had plenty of options, highly recommended.
Gino
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Near the ski slopes
Elsa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Perfect location, very convenient ski lockers located by lifts
Gerardo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Las areas comunes estan muy bien. Les hace fakta un buen bar del hotel. El que tienen concesionado no funciona todo el tiempo. Las habitaciones les hace falta una buena reforma.
Barry
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Lovely views of the mountains from our room and common area windows. Stylish lounge area with grand piano and large screen TV. Great location on the main plaza with easy access to many ski rental shops, ski pass purchase, ski lessons, restaurants, pubs, cafes, supermarket. Hotel is attached to large underground parking garage. Everything you need for a ski weekend.
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Mark
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Hotel excellent value for money, perfect location, bedrooms could do with being upgraded to align to the rest of the hotel standards
Stephanie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Clean well located hotel good breakfast good views.
Maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Very nice, well located hotel. The rooms are a little dated and wifi non existent but the breakfast is lovely and common areas comfortable.
Esmeralda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

I loved the Mountain Hotel. Breakfast was amazing, the staff very attentive, the public areas are beautiful and very comfortable and it has the best views in Sierra Nevada. My only criticism is that there are not balconies in the bedrooms and the rooms are a bit basic but the shower was the most powerful I have ever used. Overall I loved the experience and I will be back.
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Diego
8.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

It is a great property. Good service. Just need to improve q few things
Rhona
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Fantastic location for easy access to the ski slopes and the main underground carpark. We arrived on opening day of The Mountains Hotel (formerly The Ziryab). It now has a beautiful new reception, bar and dining room with great breakfast buffet. Rooms are still old spanish style but spotlessly clean, warm and comfortable.
Anita Mary
6.0
/10
Reviewed 190 week(s) ago

Hotels.com verified review

We were disappointed that the bar was not open until next season and there was no evening meals available. We realise that there is no restaurant as such but previously we have had good bar snacks in this hotel. We did not find the beds very comfortable. We far preferred the sister hotel the Trevenque.
R
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 192 week(s) ago

Hotels.com verified review

Lovely to back at the Ziryab after Covid. The staff were very helpful and friendly. Ths is one of the best located hotels in Sierra Nevada, and even has it's own ski lockers below the lifts. Very useful indeed.
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