Rooms are far too high without any lifts

The hotel is in a great location close to everything. Staff were extremely helpful and friendly. Property was clean and tidy.

Brilliant service - really friendly . Ever so helpful - can’t wait to return

Nice hotel, but needs some improvements, because it is going to deteriored

Its a bit tired but we enjoyed our stay here. The swimming pool wasnt too busy (we stayed in September) . The rooms although basic are clean and comfortable. The hotel is a very short walk to the center of Santa Ponsa

Apartment was very basic and dated but clean and a good size. Great location, close to shops, bars, restaurants and a 5 minute walk to the beach. Pool is nice, pool bar was reasonably priced, food was acceptable too. Staff friendly & helpful, towels changed regularly. Great value for money, would stay here again and recommend to people on a budget.

The hotel it’s very close to the beach which is a big plus, also have lots of restaurants to a walking distance as well as convenience stores. The staff was always so friendly and helpful. Just so be aware they only accept cash in all transactions within the hotel, so take cash (although there is a ATM across the street) overall happy with our stay as a family of 4

Amazing location & great pool. Air con kept turning itself off despite having to pay extra for it! I don’t think this was a faulty unit, but seemed to be what they were programmed to do.

Hotel was great but didn't enjoy paying extra for a/c €7 a night and had no dish soap for kitchen sink.

Loved where abouts this hotel is. However having a baby struggled with no lift and lots of stairs. Also no air con in rooms was a major struggle

Basic but nice apartments and good pool. Noisy at night and location not the best. Walking distance to town centre snd very nice beach.

Rooms are a little dated but good shower, kitchen area could do with a refit, beds are firm but slept really well on them, towels were changed 3 times in a weeks stay. Great location at the quiet end of the strip. All in all good value for money & we really enjoyed our stay

I like the location, environment and friendly staff

Lovely clean place .staff were all lovely and friendly .in a great spot will definitely be going again

Staff on front desk very helpful with our requests.

Staff were very friendly and nice and never had a problem once while at the hotel

Very helpful and kind receptionist and staff. Beatiful pool area and very convenient apartment. Great for families.

Really enjoyed our stay here, quaint apartments that were well furnished, clean and comfortable. Pool and bar area was well maintained, clean and very welcoming. Daytime and evening entertainment was great too! Above all, the staff went over and above to chat, to make sure you were having a great time and solved any problems as they arose. Highly recommend!

Very friendly & helpful staff. All areas were clean & tidy. Nice pool bar with lots of snacks and drinks options. Good location close to bars and restaurants. Lots of stairs in the property, however not a problem as the staff carried our bags to the room for us on arrival. Would definitely stay here again.

Really nice located apartments . Staff were extremely friendly and very welcoming . The pool area and guy who does the entertainment was good . The rooms are very dated . We had an issue but was rectified by reception and maintenance immediately. Rooms are really clean though. The only issue with this property is if you have walking difficulties or elderly its not ideal . We was on high floor loads of steps and no lift. Overall a nice stay and would return for a cheap break