Eira do Serrado Hotel & SPA

Explore Eira do Serrado Hotel & SPA
8.8
Very Good
From 170 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.0

Service and Facilites

8.8

Traveler Reviews Eira do Serrado Hotel & SPA

Number of reviews per page
20
40
Top reviews
shakir
icon-with Partner
with Partner
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Excellent stay, wonderful views that were worth it by itself. My favourite part was lying on the sofa looking at the clouds pour from the mountains. But a couple of things couple could be improved. The spa facilities were not good enough. The sauna wasn’t hot enough, and the jacuzzi did not look clean. Also the big TV in the room didn’t have many working channels, they did have a lot of regional German and Austrian channels though. So bring a HDMI cable and hook your device if you want to stream anything. The staff were wonderful however and the restaurant was good.
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Laila
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The hotel is in a beautiful location but it advertised it has air conditioning - it does not. There were no fans available either. If air conditioning is a requirement, don’t book this hotel.
Mittida
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Excellent staff, view. It's remote and food was good.
Rodney
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Staff lovely, very attentive to all needs.
Amanda
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Amazing stay, views, property, staff. All amazing- would stay again
Sai
icon-Leisure
Leisure
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Excellent hotel but very remote
glyn
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Superb position in the mountainside at the top of the path to the valley below. Wheather is all important as when the cloud comes in, you see very little. The hotel is showing its age ( and lack of maintenance). We ate in the hotel in the evenings; there is no real option in the locality. The meals were of mixed quality but generally acceptable. This was in contrast to the breakfasts which were poor, hot items allowed to go cold on hardly warm " hotplates" and left there indefinitely. The machine juices and coffee were amongst the worst we have ever been served. The service in general was perfunctory, this must reflect on management. My recommendation: if you want to experience of the location, there are many day trippers, or stay for one night. If driving a hire car, you need to be a confident driver as the single road up and down is narrow and winding. These facts do not affect the local bus drivers, a concern when they appear in the opposite direction!
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Peter
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

We did the downhill walk into the Valley of the Nuns many years ago and always thought it would be amazing to stay in the hotel high up at the start of the walk. The views from the rooms over at thousand feet above the valley are amazing and it’s great to be up there as the sun sets and rises. The Reception staff are very friendly and check in was easy with parking outside. The room was clean with a large balcony and top marks for the shower. The noise from the young family next door rather spoiled the quiet surroundings and showed the walls were thin however. Being out of the season the restaurant was all but closed down and the food was nothing to rave about although the service was friendly. Breakfast again was fairly poor with no fresh juice and as the numbers staying weren’t great it seemed they didn’t feel the need to make an effort. Fried eggs under cooked and served on a cold plate. A kettle was provided in the room but enough for one drink only and no milk. Great if you want the views to yourself after the daytime tourist rush but not the relaxed environment with a bar and good food we’d hoped for.
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Amanda
icon-Leisure
Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

What an amazong stay. Obviously the views were stunning, but on top of the view the included amenities for the price, you cant beat it. Breakfast was inlcuded and made on the spot. I stayed during off season, late November. I felt like I had thr place to myself. I love that every room includes a view. I just wish I had more time.
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Yulia
icon-Leisure
Leisure
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Only reception staff makes a difference here! Very friendly and helpful! Breakfast is quite bad, including the service. The area is of course fantastic but the hotel is quite outdated and requires renovation.
Frederic
icon-Leisure
Leisure
8.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Included breakfast buffet was cold and below average. Location is fabulous.
Tamas
icon-with Partner
with Partner
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Best Hotel ever. View from the room is stunning! Need to try it once in a lifetime!
Israel
icon-Leisure
Leisure
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Great stay, a little out of the way with nothing else in walking distance. The restaurant is average, decent breakfast is included. Higher rated places to eat just 20 minutes away.
Ruben
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Very quiet and relaxing, with great views
Laura
8.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

We had a wonderful stay. Beautiful view. Free parking, very comfortable bed. Friendly staff and good facilities. Variety at breakfast, good value for money. The breakfast was not always very hot and would have appreciated more toiletries in the bathroom. Overall a very comfortable stay. Thank you.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

The staff were great. The view from the room was amazing. Breakfast was delicious. The road up to the hotel was a little scary the first few times. Its at arount 1500 meters so be prepared for your ears to pop if you head out anywhere.
Claus
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Peace and quiet
Sonia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Amazing location. Restaurant at hotel was delicious. Very quiet place. Would definitely book again.
Stephen
icon-with Partner
with Partner
8.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Great location with amazing views. Spa was nice too. A little tired in places but everyone very friendly
patrick
icon-Leisure
Leisure
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Wonderful experience.
Number of reviews per page
20
40