Overall Ratings & Reviews Hotel Duas Torres

Our stay was truly amazing, staff are so attentive, always with a smile...

Beautiful view and great service! Good location too!

The staff was helpful in answering questions and making recommendations regarding all things related to the island. The breakfast staff was exceptionally friendly. Room was comfortable and clean and kitchen utilities in the room were much appreciated.

We liked the sea view, the quitness and walking distance to groceries and dining facilities.

Clean, friendly staff and very good location

Nice enough hotel, room was quite nice. I felt that the amenities listed were very misleading. There’s not a gym ( and that’s highly important for me) it’s a block down and costs 11 euros a day still. Bare basics of kitchenette. EVERY thing is extra charge per day rental from coffee pot,toaster, kettle etc. I feel this is ridiculous for a 4 star rating and the price point. Staff was average for the exception of Isabelle at the pool bar who was spectacular and also Ruben was great too.

BED BUGS!!!!!!!!!! me and my friend stayed for 3 nights at this hotel, and I woke up with 30 bites all over my legs, and I assumed they were mosquito bites, however I woke up during the night at 3.30am the next day and saw the bed was crawling with bed bugs, and I have pictures where they were hiding, in the cracks of the bed board. I spoke with reception who said they would clean the beds, but this is unusual because they are new beds. I’m sorry but my photos show evidence. Don’t book unless you don’t mind them crawling all over you during the night, and itching all day on holiday.

Good location. Nice ocean view from the balcony.

Check in was quick and easy, had side sea view and the view was wonderful . Pool area is great and was always plenty of sunbeds. Apartments were modern and beds comfortable but very squeaky

The hotel was superb value for our money! We rented a small suite and requested one on a high floor with unobstructed sea view. The hotel complied. The location is excellent, close to the water but also close to a modern shopping mall. There is excellent local bus service very close by for getting to and around Madeira. In addition they have a beautiful restaurant with excellent food. After trying it out the first night, we had dinner there every night of our stay, although there are lots of other restaurants around. The clientele appeared to be mostly from Scandinavian and Baltic countries, but the employees we encountered spoke good English.. Very friendly and helpful service whenever we had a request, no hidden or unexpected charges, a real find! Madeira itself has become a lot more "touristy" (last visit was almost 20 years ago) but it is still a very charming place. .

This is a fantastic hotel in every way. The staff are always charming and helpful, the restaurant first class and the hotel is set in an enviable position

Faultless. Will return for two weeks in May

Fabulous ,love the island.would defo return to this place.

A nice hotel not far from Funchal. Reception staff very helpful, room nice and breakfast ok

The hotel was over booked and I was transferred to an alternative hotel The Jardins D'Ajuda. The Duas Torres did arrange a taxi and promised that the alternative hotel was comparable and the booking arrangements would be the same.I had an unpleasant experience when I was told I would have to pay for breakfasts after a couple of days.It took a morning to resolve.I contacted Hotels.com and had a positive response.

The rooms were very spacious and had everything you needed. Some lovely welcoming surprises, flowers, fruit, wine and chocolates. All the staff were very friendly and helpful and the hotel situated opposite a large shopping centre.

They wanted to charge my son almost 400 dollars extra for breakfast for my grandson(4) and granddaughter (7) even having the reservation saying that it included breakfast for free for all of them. Also when my son was checking out, they wanted to charge him an extra night for no reason. He had to show them again the reservation dates, and argue a bit before leaving the hotel.

Booked a late deal and paid for an upgrade to sea view room. Worth every penny, the rooms are spacious and comfortable with large balcony. Views spectacular (room 505) the only down side is the kitchenette is not well equiped. Asked for a toaster and when we booked out they charged us 7 euros for it and also 7 euros for using the safe. It's only a small amount but left us with a bad taste after a very pleasing holiday.

Our room had a lovely sea view from balcony. Kitchen in room was great for self catering and picnics. Good supermarket just over road. Our floor had recently been refurbished and was new and clean. Large, good shower.

We were initially disappointed at the poor cleanliness of the room. However after informing reception and going out for the evening we came back to find the room had been better cleaned. It was about an hours walk to the heart of Funchal, which was fine for us but a little tiring sometimes. There were plenty of cheap buses and taxis passing the hotel though for those less active. There was a shopping centre opposite with great clothes shops and a big supermarket. It was easy to pick up the promenade, which was has a nice, lively atmosphere with cafes, bars, playgrounds and nice views out to sea. Also some great restaurants nearby including Il Basilico just off the promenade, where we ate on new years eve and Fora D'Oras which did an excellent yet affordable Bife na Padra [fillet steak on a hot stone]. We also had an amazing view from our 11th floor balcony of the NYE fireworks. One of the best things we did was walk from the hotel along the Levada dos Piornais. We didn't bother paying for a guided levada walk, and it was really easy to find and follow the water course though the villages to the mountains - stunning walk and great exercise.