I was disappointed with my stay. Despite booking a room with a sea view and breakfast included, I was told upon arrival that only 2 out of the 9 floors offer sea-view rooms, and those are reserved for premium members only. Additionally, breakfast was not included and had to be purchased separately, which contradicts what was advertised.
I paid the same rate for this hotel as I would have for another hotel that offered better service and amenities. When I brought up the issues about the sea view and breakfast at reception, the staff laughed, which felt disrespectful and unprofessional.
While the pool itself was beautiful and well-maintained, we were disappointed to learn that outside food was not allowed in the pool area unless it was purchased from the hotel’s restaurant. This made it hard for my family and I to fully enjoy our time there.
Overall, the experience didn’t match my expectations or the price I paid.