I was really looking forward to my first stay in an overwater bungalow. The hotel grounds were vast and it truly felt like being in a rainforest. As other reviewers have mentioned, the facilities are a bit dated? The doors to the rooms and balconies were sometimes difficult to open. Nevertheless, the rooms were spacious and clean, and the view was amazing! Welcome fruit was provided, and the minibar was replenished daily with beer, snacks, and soft drinks. The food was also fantastic. Room service was reasonably priced, and the highly-rated Thai restaurant had a wonderful atmosphere, delicious food, and was reasonably priced. There was an overwhelming variety of food at breakfast. If you stay in the Premier room, you can have breakfast at the beach restaurant by the sea, but I highly recommend this one. Of course, the view is superb and it's quiet. The menu is smaller than the main buffet, but there were noodles and omelets, and I think the contents changed daily. Above all, the freshly squeezed juice was the best. I would give it a perfect score, but the front desk staff was terrible. I arrived by taxi and was escorted to the lounge and told to wait for check-in procedures, but no one came for a long time. Other guests who arrived later had also finished checking in, and there was no sign of anyone waiting in the lounge, so I thought something was definitely wrong and asked at what seemed to be the front desk counter. The first thing they said was, "Have you handed over your passport?" I complained that I hadn't been asked that and asked how long they expected me to wait. By this point, I had already been left waiting for 30 minutes. I was made to wait even longer, and when they finally tried to start the process, I first asked for an explanation of what had happened and for an apology. Apparently, the system is that the bellboy takes the passport and hands it over to the check-in staff. I was furious at their superficial apology, which seemed to mock me because I'm Japanese and they assumed I wouldn't understand English. They said they would investigate the person in charge and report it to the manager, but if that was the case, they should have apologized at check-out, but I was checked out while standing and received no apology whatsoever. Because of this incident, I lost all faith in this hotel, so I checked my Thai restaurant reservation, which I had booked by email from Japan, twice with the concierge. My reservation was for 6 PM, but when I arrived at the restaurant, I was told it opened at 6:30 PM. In short, it's a sloppy hotel. You might be able to tolerate it if you're just looking to enjoy a normal resort life, but if it's an important trip, you should avoid this hotel.

Kudos to the great hospitality from all of the resort staff, teamwork makes a dreamwork! Keep it up! I loved all aspects of my stay at the resort. The only less preferred is the breakfast quality fall short of expectations in terms of quality & taste.

Excellent hotel in wonderful surroundings, the staff are all amazing and very helpful, high staff to guest ratio. Arrived early and departed late while able to use facilities and use luggage storage facility.

The staffs were very friendly. Great service and we had a good breakfast in terms of taste and variety. You will have to call for a buggy car when you want to go to the room. Good surrounding and nice ambience for the rainforest chalet. Great Chinese cuisine in Oriental Pearl restaurant. There is a private beach in the resort with amazing views. The only disadvantage might be the location which is far from the town area, 20 minutes drive from the airport. Overall it's a great experience for us to stay in Berjaya Langkawi Resort.

It 's my third time staying here at Berjaya, I highly appreciate the professional from management to staffs, especially Jamal, who helped me to send my lost item back to mainland. Thanks for your great service.

Rainforest chalet. This room/chalet is not 5 star. I m so disappointed becoz the bathroom sink is clogged in first day check-in. Call plumber but the results still same for the 4th days because it happen again. The hotel only offer me to change room on my last day stay in the hotel at midnight (what kind of service recovery is that). TRUST me the room not what you expected, it's not even 5 star. Everything is not worthy when you pay rm400+ for the room. I am talking not because of the sink is clogged but it is seem like 2-3 star room. 3-4 star hotel room is much better rather than this for the price rm400+. Saya jujur/ikhlas comment jangan sampai Kamu menyesal nanti. Let's talk about breakfast. Breakfast is fine, there are variety of food but when you have breakfast 4 times with the same menu it will be boring. By the way it is including breakfast when you book for the hotel so for me it still acceptable. For me the 5 star for this hotel is the VIEW (pergh). You will njoy with the natural view and not forget for the all staff in this hotel they are polite and friendly especially food and beverage staff, they are responsible and friendly for their services. So becoz of them I still can njoy my holiday. Thank you very much for supervisor food & beverage department for the service recovery. You make my day great!

The place and food are terrific. Great hospitality by the workers too.

Nice and friendly hotel especially on hotel staff And also have a good view of beach. Suitable for family or honeymoon trip.

The hotel is clean and beautiful, very close to nature, the staff is Vietnamese and friendly. The minus point is that the shuttle service by tram within the resort's premises is charged per room (5RM/room ~ 30K) actually, it's not too expensive, but the hotel should notify this to guests when checking in. The wooden floor is a bit blistered so it's very scary to hear the rustling, the rest is okie. Breakfast buffet is very good. Friendly staff meet guests with a smile and hello + 10 points for warmth! Will come back and try the beachfront room.

Excellent hospitality by Berjaya Langkawi Resort. Had an awesome honeymoon stay. Totally enjoy the stay with my wife and the service offered. Will definitely come back again in future. Keep it up!

Overall it was a great stay. If you are a natural lover (even some animals), it is a must. You may encounter some friendly monkeys, lizards. The resort is built within a rainforest. Food was good and plentiful of choices. Beach was also good. The only issue was the aircon.

Overall sangat terbaik👍decoration bilik untuk birthday 🤩

It is a nice resort. We booked a Rainforest Chalet and got a really nice room. We also got the retreat to nature package, which includes dinner and breakfast. The food are okay, not spectacular but good enough. The downside was the shuttle takes a long time to pick you up after you call them (you need a shuttle transport if your room is far from the main lobby). And even if you are willing to walk, it is difficult because the roads are not very well lit and there aren't too many signboards. Overall, it was still a nice stay.

1st time stay at berjaya langkawi. Really love it. Worthy it to stay here. Place is awesome. Really peaceful and relax. Beware close your balcony, otherwise monkey will come into your room. The beach is good

Overall stay was great and I fully recommended to others. Resort is beautiful. Chalet & amenities were well-maintained. A bit pricey but you get what you paid for. No covered foothpath to well-visited tourist attraction like SkyCab Station & Oriental Village which is just a walking distance when it rains or sunny.

The accomdation was well equipped. The food options is pretty diverse, cater to different dietary preference. The private beach has water sports option. Very family friendly. Buggy is available to pick up and drop off at different location of the resort. Do get the rainforest hike package. Breakfast, dinner would be included during your stay. Good place to relaxing trip

Awesome stay, Awesome food, Awesome service. We love every moment of the stay and wish we didn't have to leave so soon.

Overall was fine. But not really worth the price. Old chalet.

Awesome place to stay. Great service received!☺️

Was a pleasant stay here with a great hospitality provided by the staff! There's access to the beach and plenty of activities can be done (picnic, beach soccer, beach volleyball)