Overall Ratings & Reviews Kelta Hotel

Beautiful hotel on the hill with the view of Lake Argentina. Very friendly staff and dog Mora. We enjoyed our stay.

It’s a fair price but you’re paying for what you get as the saying goes. Below average Wi-Fi, stained towels, noisy you can hear everything in hallways and neighbors. The water in the shower goes in and out while using it (you pray it comes back on after lathering up lol) The worst was I stayed another night and payed the property and they supposedly don’t have card payment so I had to walk an hr to find a place to get cash to pay. C’mon now you have to have card payment in 2023! Also told they didn’t have more rooms for more nights when clearly it was half empty…. For a little more money you can find a better property.

Nice hotel with great staff and near to the shopping area and restaurants

The hotel felt being really tired and overall unwelcomy. A lot of signs everywhere to impose rules a bit out of touch. The room was out of the late 70's, without the glamour of this decade, and probably never renovated afterwards. The potential is there, because the building is nice but convenient with a car, because not central.

They made my stay pleasant and were extremely helpful in all aspects. Because of that I have chosen to stay here on each of my many visits to El Calafate (8 times). They are friendly, helpful with all types of information and bookings. Only about a 1/4 mile from the Bus terminal, and a just a bit further from downtown, an easy walk. The staff, especially Carla, Lucas, Paul and Sol were incredible in their friendly and help. Rooms were clean, hot water was great, areas to relax were quiet comfortable and breakfast was excellent. A great place to stay.

The owners and staff were very helpful. Carla was exceptional. I would definitely stay here again.

The Kelta was a comfortable clean hotel. The hotel is bright with nice comfortable lounging spaces on each floor. The staff were very helpful and, although only Carla spoke English, the rest were willing to try to help with our limited Spanish. The box lunches were good for a day of hiking. Laundry services were good and reasonably priced. My only disappointment was that the breakfast coffee was not good. The only bad coffee we have had in Argentina. A small concern given the otherwise excellent facility. Overall we had a very good stay at the Kelta.

Bom local para ficar, linda vista do lago

La vista del lago argentino fue lo unico mejor

Exeptional views on the front side.

No início até foi tudo bem, seu Jorge nos deu dicas e sugestões, depois foi ladeira abaixo. O empréstimo de um sacarrolhas foi pago, o café da manhã fraquíssimo, até garfo era difícil obter, pratos nem pensar só pires, ovo frito gelado todos os dias, manteiga e doce de leite contados, pão nem pensar...

- Durante esa discusión, la dueña dijo lieteralmente "bueno, te tengo que tener en el lobby hasta que solucionemos la situación". Eran las 11 de la noche y me amenazaba con no dejarme entrar al cuarto! - Ojo que Expedia no te dice pero el hotel quiere que pagues el IVA en el check-in - Un escándalo tuve que hacer para que me den la factura, se ve que se querían guardar el IVA - Te dejan un rollo de papel higiénico y mi madre (señora mayor) pidió otro y no se lo querían dar - Lo mismo con las toallas - Tienen un ascensor que solo se puede usar para maletas/valijas, no personas (me imagino que será porque no es muy seguro?) - El desayuno es terrible, pan reciclado, las servilletas son papel cocina, etc

No soy de dejar calificaciones pero esta no la puedo evitar. Por dónde empezar. El hotel es malísimo, pero el personal es aún peor. Los dueños (una pareja mayor) son terriblemente maleducados, engañadores y con cero concepto de atención al cliente. Me quedé 4 noches durante Diciembre 2023, porque reservé tarde y no había ningún otro hotel disponible en El Calafate. Les paso algunos puntos que no puedo creer que ocurrieron: - Cuando hice el check-in me dijeron que tenía que pagar el IVA. Les dije que la regulación de AFIP permite reintegrarlo si no tenés residencia en Argentina (mi caso). La dueña es o mentirosa o ignorante porque decía que era según donde habías nacido (ridículo). La di por perdida la batalla porque ella no tenía ni idea de nada. Mientras hablábamos, el dueño desde atrás de una puerta (un cuarto atrás de recepción donde parece que duermen) grita cosas mientras dice "no se, no es mi problema, me voy a dormir"). - Finalmente le digo que voy a pagar el IVA y le paso mi tarjeta. La dueña me dice que no tienen posnet (terminal de tarjeta) y que jamás en 25 años le pasó que alguien quiere pagar el IVA con tarjeta. Basta mirar con las calificaciones de Expedia para ver que eso es simplemente mentira. Además, tampoco dice esto en el email de confirmación de Expedia. (sigo en otra review)

Tivemos um grande stress nos primeiros dias do hotel, pois havíamos pago antecipadamente e chegando na hora quiseram cobrar novamente.. o contador não encontrava o pagamento e foram muito insistentes em cobrar novamente.. tivemos que ligar para o Brasil, confirmar o pagamento na fatura do cartão, totalmente desnecessário.. depois de dois dias e falarmos novamente a data da compra eles acharam o pagamento e tivemos tranquilidade.. De resto ok

A relatively new, clean and well kept establishment about 1 km uphill from the main street. Interesting layout of the building, cozy sitting places on each floor. Friendly and helpful staff, acceptable breakfast and reasonably priced restaurant-like dinner option. The administration is clearly wishing to minimize noise level in the building. Own car parking space. A good option for a sta for travelers with a car.

Preis/Leistung stimmt. Frühstück mit Ei, Schinken und Käse neben Süßem. Tolle Sicht auf den See.

Arredamento insufficiente nella camera, mancava un tavolino e una sedia. Prima colazione insufficiente. Stato generale dell'hotel è buono, personale gradevole

Excelente hotel...recomendable.

英語ではコミュニケーションが片言となりますが、よりローカルな雰囲気を味わえます。Ｔシャツなどの洗濯をお願いしましたが、無料でした。(外注ではなく、自分達の労力だけだからとか、商売っ気がないですね) Wi-Fiは弱めです。 トータルすれば、またお世話になりたいと思います。

Excellent experience, the staff were truly outstanding and helped us immensely with our stay and with recomendations on things to do in the area. A unique hotel with a cool quirky vibe that is worth checking out. And the views are spectacular!