Mercure Doncaster Centre Danum Hotel

Explore Mercure Doncaster Centre Danum Hotel
7.6
Pleasant
From 503 reviews
Cleanliness

8.0

Room Comfort

8.0

Location

9.4

Service and Facilites

8.4

Traveler Reviews Mercure Doncaster Centre Danum Hotel

Number of reviews per page
20
40
Top reviews
Tom
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4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Old building with very poor repairs Staff are doing the best they can in a professional manner this really isn’t a hidden gem you are geting what you pay for .
Felix
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
brian
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4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A disappointing Tuesday night in Doncaster. Won’t be returning. Good; Pleasant, efficient reception staff Tea and coffee in room. Refurbished modern bathroom. Comfortable and clean bed . Close to station Cheap. Bad; Lift not working and was on third floor. No pre-warning despite booking in advance and lift ooo for a week. TV in room held on by single screw in wall bracket. I dared not touch it. No hot water . Just tepid. Irritating squeaky floorboards in corridor. Nightclub across street blaring bass music until 0230. (Appreciate this is not in direct control of hotel but didn't help the experience. )
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Stewart
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely Terrible avoid . 2200 hours a male member of staff entered our room whilst we were in bed , nearly called Police . Lift permantly broken . Room cleaned once in 8 days Had to ask for clean Towels . Shower water only tepid . No remote for TV asked for another , that was broken ,fixed it myself . Dont bother with it .
Ellie
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast is questionable other than that I love it. I go regularly
AMRITA
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4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

OMG! Such a bad experience! Toilet leaking, wet towels in the bathtub, %₹%% stained closet, it was a nightmare ! How on earth can you run this as a hotel! But friendly and helpful staff, especially the lady at reception. My guess is, since I came in as a 3rd party booked guest, they tried to pull a fast one on me. In one word- AVOID !!!!
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Janet
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with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel good for a nights sleep. Was let down as no teabags. Only coffee was available in room
David
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with Friends
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good quality hotel, perfectly located in the town centre. Room was not ready until 4pm which was not ideal and there was no real explanation or apology offered for this
Kim
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great affordable hotel, staff always friendly.
christopher
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff were none existent. Assigned room was a mess Booking was a mess dont use this hotel extremely poor .this is no exaggeration .
Sarah
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

room was clean just needs updating the breakfast was absolutely shocking, it was cold and because they are pit it pots everytime someone took the lids off the condensation from the lids dripped onto the food, they were not topped up and kept running out not good at all
Ian
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2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean enough room - staff were non-communicable and unwelcoming - room cold - hot breakfast cold - even the shops nearby were uninspiring - novel rubber watch strap key which could easily fall out of your pocket Last year I came here and it was wonderful - now taken over by people who want to line their pockets without serving the people who have the misfortune to stay here - I could say a lot more but you’d probably have me arrested for racism Never staying here again
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Ewan
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with Partner
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Sadly I wouldn’t recommend staying here. We booked via hotels.com, we booked a ‘standard king bed room.’ This doesn’t exist. We were given a double bed, we asked to change this and showed them our booking which caused confusion. They upgraded us to a “bigger room” but this still had a double bed. This, paired with the mouldy smell throughout the hotel - unsure if an old mop smell or the aircon or both and very dodgy people hanging around reception / outside made us decide to move to the Premier Inn nearby which does have king beds! Danum would not refund us even though they are advertising and charging for what they cannot supply. The hotel has had had some work done and the bathrooms are new but still old carpets in the rooms. The receptionist did try her best to assist and was polite.
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LORNA
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6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Easy walk from the station. Reception staff welcoming and helpful. stayed 2 nights. On my 2nd night came back to my room to find it had not been made up, nothing had been cleaned and tea/ coffee/ milk had not been replenished. Not what I expect from a hotel.
Eamonn
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6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Rm 316: shower remained cold. Used the bath instead. Do not like overhead showers! Bathroom radiator hanging off the wall. Filthy window sills & reveals.
PAUL
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

we didn't check in until 7pm but 2 of our 8 rooms were still not ready !!....not a good start...b4 going to sleep i fancied a cup of tea but there was no milk, just one sachet of tea & coffee & no biscuits(we were in a privilege) room.. on the plus side we did receive a free drink each from the bar for the 2 rooms which weren't ready (4 in total)
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Stephen
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8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Good location
Tracey
icon-with Partner
with Partner
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Didn’t use the bar was empty. Staff slow to deal with. Parking not ideal. Room clean and very small but freezing. Definitely needs a makeover is tired and run down. And the whole area is not nice.
chris
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8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Hotel is in a great position in the centre, can be noisy but there is secondary glazing. Staff greeted me on arrival and promptly booked me in. Room clean, a bit dated , but pleasant. Shower/bathroom modern. Downside the room heating didn't work . Should have reported , but didn't. I will revisit.
Marina
icon-with Partner
with Partner
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Found the hotel in the centre of town, but drove around looking for the car park. Only found some awful NCBcar parks. Tried to phone the hotel but they didn’t answer. We were so stressed after a long g journey that we gave up and stayed elsewhere. I lost my money so I’m not happy. The booking said there was a car park, but we couldn’t find it. And what kind of hotel doesn’t take phone calls! Very unhappy indeed
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