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Hotel Gran Mahakam
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Overall Ratings & Reviews Hotel Gran Mahakam
Traveloka (1,622)
Other sources (325)
8.9
Very Good
From 1,622 reviews
Provided by travelers on
Cleanliness
9.2
Room Comfort
9.1
Meal
8.8
Location
9.0
Service and Facilites
9.0
People often mention about Hotel Gran Mahakam
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Staff Friendliness (28)
Ambiance (25)
Bedroom (24)
Bathroom (23)
Hotel Area (23)
Family Friendly (21)
Taste (21)
Accessibility (20)
Room Space (20)
Variety (20)
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Traveler Reviews Hotel Gran Mahakam
Number of reviews per page
20
40
Customer reviews
Hermawan
10.0
/10
Reviewed 4 day(s) ago
[HospicePaliativeHolisticHealth Safety Security spirituality environment friendly/Housekeeping/Automobilewashing/Plumbing/UtakAtikAngkatAngkutGalon/RiverCleaning/WasteDifficultBehaviourHandlingIceBreakerReconsile/FrugalLifestyle/UrbanFarming-Agroturism/Legacy-HeritageRestoration-cashflow strategic partnership stakeholder engagement family centenarian gathering universe world class market leader nicher surprissed-HorrorComedy-augmented-VUCA-DAMO-BANI- future builder profit guardian corporate culture /zero organized crime-/zero euthanasia-comorbid-corporate bio-neuro-diversity-responsibility-disability/zero air crash/zero anarchy/zero devide et impera/zero blind spot leadership/zero dependen-independen team building/zero win-lose-lose-win-lose-lose negotiator/zero impulse panic buying/zero narsis people pleaser/zero psikopat/zero wild animal attack/zero hoax-phising-cyber attack/zero global warming stimulation/carbon capture trading/ zero impairment/zero hostage/zero wahn suudzhon/zero suul khotimah qolbun mayyit maridh/zero broken family-divorce-kdrt/zero fire disastrous/zero terorism-destructive explosive collaboration/zero prostitution/zero illegal judol-pinjol/zero espionage/zero camouflage/zero oilspill contamination/zero apoptosis/zero matastasis/zero hard approach handling difficult people/zero toxic contamination/zero radical partikel contamination/zero bynzene contamination/zero cyanide contamination/zero mercury contamination/zero arsenic contamination/zero arsenic contamination/zero radioactive contamination/zero fomo(fear of missing out)/zero flexing/zero post power syndrome/zero medical treatment case/zero world war/zero genocide/zero lone wolf terorism/zero suicide/zero TPPO-human trafficking/zero litigation/zero fatality/zero lost time incident/zero restricted work day case/zero money laundry/zero nearmiss/zero bias implisit/zero ultra defender lifestyle/zero shortcut problem solving/zero hit and Run transaction/zero hate speech/extraordinary respectful
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B***e
8.8
/10
Reviewed 7 week(s) ago
I'd definitely stay here again, all the staff are friendly and helpful. It's close to Blok M culinary scene.
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Accommodation's Reply
11 Apr 2026
Dear Ms./Mrs. B*, Sincerely, Grand Mahakum Hotel. We are delighted that you chose to stay with us again and were satisfied with the service from all our staff. Welcoming and willing to assist all guests is our top priority. Our location near the Blok M food district is another advantage we hope contributed to your convenient stay. We look forward to welcoming you back again in the future. Thank you for your trust. Sincerely, Indria Brahmana, Grand Mahakum Hotel Management.
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i***i
Business
10.0
/10
Reviewed 10 week(s) ago
Thank you for the service during your stay at the hotel.
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1 people find it helpful
Accommodation's Reply
26 Feb 2026
Dear Mr./Ms. i*i, Sincerely, Grand Mahakum Hotel. Thank you for your compliment. Guest satisfaction is our top priority. We hope to welcome you back to Grand Mahakum Hotel again. Sincerely, Indria Brahmana, Grand Mahakum Hotel Management.
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i***i
Business
10.0
/10
Reviewed 11 week(s) ago
Thank you for your service. Recommended 😍
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Accommodation's Reply
19 Feb 2026
Dear Mr/Ms i***i,
Warmest greetings from Hotel Gran Mahakam.
We are delighted to read your wonderful review about Hotel Gran Mahakam. Guest satisfaction is our priority and we are happy that you feel comfortable.
We look forward to welcoming you again in the near future.
With kind regards,
Indria Brahmana
The Management
Khasan B.
10.0
/10
Reviewed 13 week(s) ago
I’ve been here twice. very recommended hotel to stay.
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Accommodation's Reply
06 Feb 2026
Dear Mr/Ms Khasan B,
Warmest Greetings from Gran Mahakam Hotel!
Thank you very much for taking the time to share your experience with us. We are truly honored to have welcomed you on more than one occasion. Your kind recommendation means a great deal to our team and motivates us to continue providing the best service and comfort for our guests.
Thanks again and we look forward to welcoming you again in the near future.
Best regards,
Indria Brahmana
The Management
y***i
10.0
/10
Reviewed 15 week(s) ago
All facilities are ok and comfortable
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Accommodation's Reply
22 Jan 2026
Dear Gentlemen/Ladies, Grand Mahakum Hotel respectfully submits your review. We are pleased to hear that all facilities were in good condition and that your stay was comfortable. We hope to welcome you back to Grand Mahakum Hotel again. Sincerely, Indria Brahmana, Grand Mahakum Hotel Management.
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Verified Traveler
Leisure
8.5
/10
Reviewed 15 week(s) ago
Always love staying at Mahakam
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Accommodation's Reply
22 Jan 2026
Dear Mr./Mrs. G*t, Sincerely, from Grand Mahakum Hotel. Thank you for your compliments. Guest satisfaction is our top priority. We hope to welcome you back to Grand Mahakum Hotel again. Sincerely, Indria Brahmana, Grand Mahakum Hotel Management.
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A***a
Leisure
10.0
/10
Reviewed 17 week(s) ago
Friendly staff, from security, customer service, etc. The end-of-year event was quite good. Thank you.
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Accommodation's Reply
09 Jan 2026
Dear Mr./Ms. A*a, Sincerely, Grand Mahakum Hotel. Thank you for your compliments. Our hotel is ideally located for both leisure and business travelers. Our friendly and well-trained staff are ready to provide these amenities to all our guests. Guest satisfaction is our top priority. We look forward to welcoming you back to Grand Mahakum Hotel again. Sincerely, Indria Brahmana, Grand Mahakum Hotel Management.
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iman s. n.
10.0
/10
Reviewed 17 week(s) ago
Awesome, strategic location, classy hotel, very friendly and professional service.
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Accommodation's Reply
09 Jan 2026
Dear Mr. Iman S.N., Grand Mahakum Hotel extends its highest regards. Thank you for your compliments. Our hotel is ideally located for both leisure and business travelers. Our staff are friendly and well-trained. The rooms are clean, and we provide these amenities to all our guests. Guest satisfaction is our top priority. We look forward to welcoming you back to Grand Mahakum Hotel again. Sincerely, Indria Brahmana, Grand Mahakum Hotel Management.
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G***o
9.4
/10
Reviewed 20 week(s) ago
Beautiful little gem strategically located around many good places. Staff provided excellent services.
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Accommodation's Reply
29 Dec 2025
Dear Mr/Ms G***o,
Warmest Greetings from Gran Mahakam Hotel!
Thank you for your kind review regarding your current stay, we really appreciate that.
Good location for vacation or business, well-maintained hotel, friendly and well trained staff, those are provided to all our guests. We have shared your compliments to the entire team.
Thanks again and we look forward to welcoming you again in the near future.
With kind regards,
Indria Brahmana
The Management
FF
Farida F.
Leisure
9.1
/10
Reviewed 20 week(s) ago
Friendly and helpful staff, thank you for Firza my bedroom steward, he is great [and] understands what [the] point of customer preference [is] and [ensures the] cleanliness of the room.
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Accommodation's Reply
29 Dec 2025
Dear Mr/Ms Farida F,
Warmest greetings from Hotel Gran Mahakam.
We are delighted to read your wonderful review about Hotel Gran Mahakam. Guest satisfaction is our priority and we are happy that you feel comfortable.
We look forward to welcoming you again in the near future.
With kind regards,
Indria Brahmana
The Management
P***i
Staycation
9.4
/10
Reviewed 25 week(s) ago
Good location, affordable price, clean and comfy room, excellent service
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SI
Shandi I.
10.0
/10
Reviewed 25 week(s) ago
The breakfast is delicious and varied
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A***i
Staycation
10.0
/10
Reviewed 31 week(s) ago
Nice place.. Very comfortable
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Accommodation's Reply
25 Sep 2025
Dear Mr./Ms. A*i, Warm greetings from Hotel Gran Mahakam. Thank you for your positive review. We are very happy to hear that you had a pleasant experience during your stay at Hotel Gran Mahakam. For us, your comfort is always our top priority. We look forward to welcoming you back again in the future. Best regards, Indria Brahmana. Management
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K***a
Staycation
10.0
/10
Reviewed 31 week(s) ago
It's homey and the food is excellent!!
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Accommodation's Reply
25 Sep 2025
Dear Mr / Ms K***a,
Warmest greetings from Hotel Gran Mahakam.
Thank you for sharing your positive feedback. It is wonderful to know that your stay with us felt like home and that you enjoyed the food. It would be our pleasure to welcome you back for another warm and memorable stay.
With kind regards,
Indria Brahmana
Management
af
arzaf f. f.
Staycation
10.0
/10
Reviewed 32 week(s) ago
Everything is great, nothing to complain about.
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Accommodation's Reply
18 Sep 2025
Dear Mr Arzaf,
Warmest greetings from Hotel Gran Mahakam.
Thank you for your kind review. We are delighted to know that everything met your expectations and that you had such a pleasant stay. We look forward to welcoming you back again in the near future.
With kind regards,
Indria Brahmana
Management
MS
Meri S.
Transit
10.0
/10
Reviewed 34 week(s) ago
The staff and security are responsive and friendly. 🙂
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Accommodation's Reply
06 Sep 2025
Dear Ms. Meri S., Warm greetings from Hotel Gran Mahakam. Thank you for your positive review. We are delighted to hear that our service enhanced your stay with us. We look forward to welcoming you back in the future. Best regards, Indria Brahmana. Management
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s***i
Staycation
10.0
/10
Reviewed 35 week(s) ago
It was a pleasure staying here. The service was friendly, the location was strategic, it was safe, and it was comfortable.
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Accommodation's Reply
28 Aug 2025
Dear Mr./Ms. s*i, Warm greetings from Hotel Gran Mahakam. Thank you for leaving a positive review. We are very happy to hear that you were happy with the service, room, and location during your stay at Hotel Gran Mahakam. Your comfort is our top priority. We look forward to welcoming you back again soon. Best regards, Indria Brahmana. Management
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W***u
Business
10.0
/10
Reviewed 39 week(s) ago
The bed in particular is very comfortable, the room atmosphere is comfortable... The best
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1 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Ms./Mr. W*u, Warm greetings from Hotel Gran Mahakam. Thank you for leaving a positive review. We are very happy to hear that your room at Hotel Gran Mahakam provided a comfortable stay for you. Your comfort at Hotel Gran Mahakam is always our priority. We look forward to welcoming you back again in the future. Best regards, Indria Brahmana. Management
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Karin H.
10.0
/10
Reviewed 41 week(s) ago
The hotel staff is very friendly and helpful.
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Ms. Karin H., Warm greetings from Hotel Gran Mahakam. Thank you for your positive review, which means a lot to us. We are pleased to know that you found our staff helpful and comfortable. We look forward to welcoming you back soon. Best regards, Indria Brahmana. Management
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Number of reviews per page
20
40
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