7.8
Pleasant
From 298 reviews
Cleanliness

7.8

Room Comfort

7.2

Location

9.0

Service and Facilites

8.0

Traveler Reviews Hotel Europa

Number of reviews per page
20
40
Top reviews
Lusgardo
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Está muy bien ubicada, puedes desplazarte de la mejor manera a todos los destinos que desees y el transporte público es excelente y 24 horas.
Sofia
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excelente servicio de todo el personal. Muy buena higiene. Quizá poco espacioso el baño, pero excelente relaciona calidad-precio
JOVANE
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Ótimo hotel, muito limpo, bem organizado. A localização também é muito boa, os atendentes são simpáticos e bem educados. Sobre o café da manhã, é uma mesa cheia e com bastante variedades, tudo muito bom! Tivemos uma ótima estadia!
Rene.
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

My chambermaid was excellent Room 702.
ROSILENE
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

I would like fruit for breakfast. newer towels
CLELIA
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6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Fruta picada para el desyuno no habia.
Vicenta del Carmen
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2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I booked and prepaid for a 10-day stay at Hotel Europa, but I left after just one night and forfeited the rest of my reservation because the conditions were unacceptable. The room was not just outdated—it was dirty and poorly maintained to a level that felt unsanitary. The mattress was visibly stained, the furniture was covered in dust and residue, and multiple surfaces looked like they had not been properly cleaned in a long time. The bathroom had rust, grime, and buildup in several areas, and there was a persistent moldy smell throughout the room. Even the basic structure of the room felt neglected, including damaged fixtures and a door that did not feel secure. The overall condition made it impossible to feel comfortable or safe staying there. Because of this, I had to find another hotel immediately, which caused unnecessary stress and additional expense during my trip. I have included photos to document the condition of the room at the time of my stay. I strongly advise other travelers to avoid booking here, especially for longer stays. The listing does not accurately reflect the reality of the accommodations.
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Julio
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6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

its an ok propeety to stay in not much confort
Sandra
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Rooms on the small size and bathrooms need some improves. Cleaning was ok. And the service is good. I think the Breakfast is pretty good. A good variety for all kind of taste. I found a promotion anf for what I paid was ok, otherwise I would have find it overpriced.
Eduardo
icon-Business
Business
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Sugiro colocar nos quartos lixeiras para recicláveis
Eduardo
icon-Business
Business
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Excelente recepção, café da manhã espetacular! Pena as condições do colchão não serem boas!
Isidro
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Hotel simples, mas com café da manhã muito bom e atendimento excelente por todos os funcionários.
intisar
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Ok
Pedro
icon-Business
Business
4.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The room was very poorly furnished. Just the very minimum in everything: no paper towels, for example. Unbearable the traffic noise during the nights: the buildings around the Colonia St. make like a resonating box that ten-folds the traffic noise. The thin-glassed windows and the blinds are incapable to shield the room from that noise. By the way, the external plastic blinds were very dirty Breakfast only serves cold items. It has some variety but for a long stay becomes monotonous and repetitive: always the same kind of cheese, the same kind of salami, de same kind of cakes, etc. You´ll miss soon something hot: some bacon strips, an omelette, a couple of fried eggs. But nothing of that kind was never available.
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GREGORY
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Breakfast was great. Staff Friendly. Good stay.
Mark
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Excellent breakfast and coffee. Friendly and helpful staff, very good cleaning service.
Carmen
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Leisure
8.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

I liked the location and breakfast
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

Os funcionrios nao sao muito simpaticos. Te tratam com o minimo de atencao. A porta de entrada do hotel toca uma sirene alta e estridente que pode ser ouvida do quarto, entao isso incomoda muito. Nao sei como os proprios funcionarios nao enloquecem com esse barulho o dia todo.
Silvia
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

It was ok
Diogo
icon-with Partner
with Partner
4.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

The hotel needs a renovation in everything. Rooms, bathrooms , sheets, blankeds . The staff was really Nice, and the breakfeast was amazing.
Number of reviews per page
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