Excellent Waterfront Hotel with very good facilities. Since it was early Spring some facilities were not available the indoor pool was very nice. The staff was friendly and helpful. The hotel is also close to train station and ferry etc thereby enabling comfortable commute. The Last Hall restaurant was very good in terms of food and service and so was the Bar / Lounge near the lobby. Overall great property, great location and great staff.

Clean rooms, friendly staff and great views. Our Lakeview room was on the small side but perfectly usable.

Stayed in junior suite with lake view - spacious room with magnificent view. Room decor was tired and needs refreshing and modernising. Breakfast was not good - went 40 minutes before end of service and food was depleted, no tables set, and staff already packing away. Better food in local restaurants.

Beautiful facility with amazing views from the balcony of Lago Maggiore and the mountains beyond. Convenient to the ferry stop and local restaurants. The breakfast buffet is one of the best I have ever seen, quite luxurious.

Great

Beautiful hotel and location

This is a beautiful hotel with classic room decoration and stunning views of Lago Maggiore. Truly a visual gem with great service and recreation for any traveler.

Staff are over and above on every detail - music at night was fantastic and the food was amazing! Thank you Grand Dino!!!

Lovely comfortable hotel. Beware of added 5% service charge to bill on check out. We were disappointed that most of the sun loungers with shade were reserved permanently for people staying in suites. This was not made clear. Parking spaces are very tight in the underground car park. The music from the fountain disturbs rooms at the front. Overall a lovely stay but over priced.

We stayed 48 hours and had more electricians and managers in our room than we were, completely unnecessary. Our overhead light when turned off, would cut all electricity to other outlets. No Phones could charge overnight. Manager was in our room till 23:45 with a ladder to unscrew the light. No update next day, no apology, just came back after 2 hours to our outlets working but not the Fridge or TV. Reception just said “sorry for your inconvenience” at check out in an apathetic tone. Would not return.

It’s a beautiful hotel, however the dining experience was unpleasant. The service was slow and the food options and portions were very disappointing.

Property and surrounds are incredibly beautiful, the lakeside beach is a real bonus. Rooms are small but well furnished and clean. The hotel staff at check in are functional but lack warmth and personality. Parking is €20 a night, however there is a free car park a short walk from the hotel. The hotel gym comes at a cost, an iron could not be provided to iron a shirt, had to pay for pressing, a continuing theme of the hotel. A bit of a two-tier guest system employed at the hotel also. A huge amount of beds on the beach front reserved for suites and was removed from another non reserved area, along with other guests who had been there all morning, to make room for families who had turned up with dogs. This area of the beach was designated as pet friendly, not pet only. Overall a perfectly nice stay but the staffing and continual attempts to extract more money from guests left me questioning whether I would return. Oh and the final bill included a 5% tip for the hotel, alongside the local tourist tax.

Very nice property

Definitely a 5-star type of hotel. Along with the gorgeous views, ammenities, comfort, quality of food and service were excellent. However, sometimes missing one thing can make a major negative impact on your stay. In our case, it was a huge number (hundreds) of mosquitoes and biting bugs coming from the AC system! When we complained, we were shortly told it was taken care of - it wasn’t - and we suffered for two nights before finally switching rooms on the opposite side of the property. After that, things were great. Yet, in a 5-star hotel, should something like this ever happen? Pack bug spray when traveling to this area and hotel.

Walkable

A beautiful property in an amazing location…lots of ways to enjoy the view…great room with a view and property amenities

Booked wrong month, did not realize till same day as supposedly checked in. Could not rebook to correct day, got charged

Beautiful location couldn’t be better superb setting lovely staff been going there for 40 years so that says it all highly recommended. Thank you.

Well kept, elegant antique style

We have stayed at this Hotel a few times & is very comfortable. Various rooms to choose from depending on your budget. A lot of up dates have taken place, adding a beach area. In the center of town where numerous restaurants are available but do a search to find the right ones.