The staff was always helpful, polite and upbeat. The hotel itself I thought was beautifully unique with the high ceilings, to the cool balconies - drinking my coffee out there in the morning watching as the clouds lifted over the Andes. It's close to everything, and the restaurants nearby are all great. I enjoyed my stay very much - I'll be back :-)

It's in a easy to walk and see shops and street vendors

The staff was fantastic

It was in the most central location. Loved our room size plus the view was very nice. Although the room or property is not completely modern or updated, we loved its charm. Breakfast was good. The staff helped us with luggage, finding taxi or get a local guide.

Clean and spacious room, very quiet area, walkable

They did a great job with me

Better than expected. Lovely staff and great location. King room very spacious and lovely. Breakfast very good.

Toilet didn’t flush easily. Taps were shaky. Top floor Restaurant food was not good. Hotel has seen better days. Spa towels were ripped. And the spa doesn’t have robes for any size other than small. Really disappointing.

Todos en recepción muy amables y serviciales.

The hotel is in a beautiful old building. The breakfast was great. Both restaurants for dinner were excellent. The fitness gym was very small. The pool, sauna, steam room were fantastic. Our room was on the first floor - near the breakfast area - it was noisy starting at 6 AM. The outside shutters on our windows had cracks in them that let a lot of light come in all night long due to street lights outside. We hung a spare blanket over the cracks to make the room a little darker at night so we could sleep.

Staff were friendly and helpful. Breakfast was excellent. Location perfect.

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The hotel staff were very welcoming and provided excellent service. The lighting was a bit dim in some areas, and the breakfast service was inconsistent on the first day. Great location, overall very good

Great hotel, clean and pleasant; perfect location for the historic quarters of town. Specially good was the breakfast. Personnel are good, efficient and attentive all the way. They make you feel welcome. I will definitely recommend this hotel.

Lovely staff, great location, quiet room in the center of everything.

Great room, spacious and clean. Excellent location and delicious breakfast with fruit, eggs to order, great service

Overall, this was a convenient location and a pleasant stay with attentive staff who helped arranged guided tours and driver. Much appreciated. LS. Canada

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We enjoyed our stay very much. Especially the staff, we were very impressed with your service.

Great location, helpful and friendly staff. Rooms are clean and spacious.