Kind and friendly staff. Very welcoming. Always attentive

It’s perfectly located in a quiet area and very short distance from the beach. It took literally less than 2 minutes to walk to the beach! Definitely a spot to come back to! Also, they served a complimentary afternoon coffee with chocolate cake, coconut cake, toasts and more!

Plus: great location. Hotel is a block and a flat walk to one of the best beaches in Buzios. Staff was generally good except for an incident involving arranging a taxi ride from the hotel back to the airport in Rio. We arranged the ride a couple days before checking out with the hotel employee at the front desk. When we asked a different hotel employee to confirm the ride at check out, she said that the hotel had no record of the ride being set up. she said that it was the official policy of the hotel, not to arrange taxi rides, and that it was our fault for not getting the name of the prior front desk employee or getting something in writing from him. This was not an issue of language barrier since we were traveling with Brazilian friends and native Brazilian speakers. It eventually got it sorted after an hour, but experience left us never wanting to return to the hotel. breakfast has a good selection of pastries, but the only eggs every morning were cold and runny. The hotel was aware of this because we asked them to microwave them to make them edible. AC is noisy and rooms a bit dated.

I can not say anything wrong about it really; the staff was friendly breakfast very complete swimming pool with water heated and the breath taking joao frenandes beach is only half a block away... what else do you need for a break

Beautiful rooms, very clean, and the perfect location because it’s in front of the best beach. The staff are friendly and make sure you are taken care of.

Great location and great friendly staff. Enjoyed our stay and would definitely recommend.

The invisible manager is not accessible, they are super unprofessional. I had a terrible experience with the management in general!! Very , very disappointed!

Nice area in front of nice beach, good afternoon tea is offered to guests, very welcomed. Pool is small, i parked the car at the street. Breakfast is ok, not superb.

This is a great location across from a very nice beach. The hotel has a pool, sauna and steam room. The breakfast and afternoon tea are wonderful.

Expedia talk to them taht we change the reservation from 2 nigths to 1 night and they tried to charge me 2 nigths or no show. I told them that Expedia called them changing the reservation and they said "No, you need to pay 2 nights" I called Expedia, Expedia garanted me that was talk to Ana Yamamoto (The woman that was charging me 2 nights) and she knew thas was just one nigth. Just after I puted Ana in my phone with Expedia she agreeded to charge 1 nigth. Very disaponted with the hotel.

Good prices

Atualmente o hotel é razoável! Já foi melhor. Qualidade do café da manhã caiu bastante.

O café já foi melhor , funcionários excelentes, quarto limpo , vista para a praia boa

Tudo certo, os funcionários são incríveis e atenciosos. Localização perfeita

Equipe prestativa e educada, café da manhã delicioso, chá da tarde,

Quarto limpo, funcionários excelentes e prestativos, o café da manhã ok, hotel de frente à praia. Só poderiam melhorar a questão do falatório nos corredores à noite, e de carrinho passando, acredito que foi algo pontual, mas incomodou pois era bem tarde da noite. Voltarei com certeza!

Bem localizado, bom café da manhã, a limpeza dos quartos deixa a desejar.

Recepção mal humorada (dona?), grosseira. Não fomos informados que servem um chá à tarde e compramos sem necessidade. Café da manhã estava bom. Quarto escuro e sujo, necessitando limpeza pesada. Valor pago você encontra hotéis e pousadas muito melhores em todos os sentidos.

Excelente localização

Sim. Tudo perfeito