Staff was attentive, in the middle of everything and my kids loved the pool. The food was also fantastic!

The hotel offers a convenient location and exceptional customer service that truly enhances the overall experience.

Tidy room, friendly staff. Breakfast buffet was amazing.

Nice decor close to mall Excellent service

Two for the price of one. Whilst the hotel is quite close to the airport the pro's outweghthe cons. The Residences are very spacious for families and having washing/drying facilities an advantage. The staff are friendly from Reception to Housekeeping to Security.. Swimming pool on top floor with lifeguards and bar. And the two for one....just across the carpark you have the facilities of the Pullman Hotel. The restaurant is good, buffet every day and a large Brunch on Saturdays which is lively. Also across yhe carpark you arw attached to City Mall. 4 storeys high and good price shops. You wouldnt walk to destinations here so no real need to stay high end on the palm if you are budget conscious. Public transport here also with rail and uber and taxis.

The service is amazing! Rooms are comfortable, spacious and clean! Definitely 5 stars. Only thing I suggest is to upgrade their mattresses.

The apartment itself was very comfortable. The convenience to the mall is great as well.

Best hotel very comfortable best staff very helpful n connected to city centre mall , carefourr supermarket in it m food court also lot of options around n in the hotel residence

Great place, staff and experience.

Perfect

Awesome room, clean big and comfortable. Staff were friendly and efficient.

Not bad not good

We had an amazing holiday again this year The staff went above and beyond to make our stay perfect. From our check in at reception making sure we got the studio we requested. The housekeeping on floor 11 who kept our residence spotless. The staff in Medely restaurant who always greeted us with a friendly smile and excellent service a special hi to Chezzy and all the staff. The pool area was always spotless and very comfortable. Looking forward to seeing you all again in December 😚

The hotel is excellent, but breakfast is elsewhere and that was difficult, also there is no passage to the mall, overall good

Fantastic location. The interconnecting door needs soundproofing.

Really nice facility and staff are very helpful

All the staff were friendly and helpful, especially Sulochana who checked us in - she is a customer service star! 😊 We felt very welcome and nothing was a problem. We would definitely stay here again.

Amazing stay and staff

I have stay 1 room with 2 rooms it was great and clean. Beds should be more comfortable.

Very spacious hotel apartments. Staff was very friendly. Access to the connected shopping mall was fantastic.