A one-day trial stay here with the following experiences:
Positive:
1. Good hospitality and responsiveness. Requesting a free pillow was quick, and requesting a hairdryer replacement due to a malfunction was also quick.
2. Strategic location, close to eateries, whether you're looking for cheap, trendy, or expensive options. You can easily walk to enjoy the nightlife on Kuta Street.
3. Breakfast was decent, although not very varied. Responsiveness in refilling empty food items was quite good.
4. There are two parking areas: in the basement and in front of the hotel.
5. There's a children's pool (60cm) and an adult pool (120cm). Swimming towels are provided, so you don't need to bring your own.
Negative:
1. Our room's sink drain had feces on it, which created a very unpleasant odor. Housekeeping explained it was rubber, when in fact, it was clearly feces. Perhaps the previous guest had bathed a baby and disposed of the waste there. Honestly, I was traumatized. This was the first time I'd ever seen feces in a sink drain in my entire hotel life.
2. The room we booked had a double bed, but we got twin beds, so we had to put them together to make room because we had kids. Even though we checked in at 3 p.m., there weren't many guests yet.
3. The pool towels were often empty in the closet, and we had to wait for them to be brought.
Conclusion: We'll think twice about staying here again, considering the shocking experience in our room yesterday.