Overall Ratings & Reviews Xanadu Island Hotel - All Inclusive

Excellent facilities and service. Superb range of food options at the buffet. I would also recommend a private boat trip direct from the dock at the property.

Beautiful property, spacious rooms and friendly staff. Views are excellent. Even though there was a heat wave when we arrived we didn’t feel the heat with the calm winds from the sea. The hotel is located on a peninsula and I think all rooms have sea views. We stayed in elegance suit with two Rooms and sitting room - each room had its own bath. The food in the main restaurant was adequate and the a-la-carte restaurant was great. The pools bars and the main bar were also great.

By far the best family hotel we have been too! Unique setting really with huge hotel territory and very smart planning of the internal roads/logistics. Beautiful views all around the island; great beaches as well. Large and spacious, sturdy and well-designed rooms. Plenty of entertainment on the hotel territory. No showing off either in terms of decorations, which is a plus for us. Could think about cosmetic renovations here and there in the coming year or two. Otherwise, an all-out amazing experience traveling with a baby of 1.5 years and great thanks for an amazing stay!

Helpful staff specially guests service Good food Clean room and space is good Facilities are great Location surrounding with water

My wife and I had a relaxing stay at Xanadu Island, the staff are very polite and keen to help provide an excellent service. We had a few minor issues, however once raised with the team everything was resolved. Thank you. RM

Great

One of the best place in WORLD

First class and top quality. Stunning location, beautifully laid out property. Suites are breathtaking at our level. The all inclusive is very inclusive with a proper choice of foods and drinks anywhere anytime. The staff are marvellous. Love it.

We stayed at the property for a week with our baby. Hotel is super kids friendly with a lot of services available for kids. We enjoyed our stay, staff was friendly and hotel is taking really good COVID 19 precautions. Only downside was repeated food menu and especially less veggie options.

Our room was exceptional with a beautiful sea view. Great value for the money. Drinks were also good but food was just average. Good assortment but pretty much the same everyday. Service was very good though. We tried the italian restaurant and that was a nice change from the buffet but you need to reserve first thing in the morning (9AM) for the next day and the reservations go very quickly. Also, keep in mind that most people reserve their poolside chairs at 8AM. Not great if you want to sleep in. We also had massages at the spa which were also very good.

This place is not high class as it states in their brand name. Quality of service is very bad. Staff attitude is poor and approach is not to solve issues rather point to someone else whenever you have a request. It's not worth the money. There is a small beach area without change rooms, only one shower with walking and stairs distance. I have talked to guest relations as well and their response was to offer free spa sessions :( Unfortunately, I would not stay at this place again with this type of service, there are many other options in Bodrum...

Wonderful place to relax clean beaches great services and we should come again

Food was good. Staff friendly and attentive. The best part of this place is the peace and quiet. If you like activity and entertainment choose another resort. Wonderful views everywhere while you are surrounded by beautiful clean water.

Everything was really nice. Important thing to note is that they do not provide irons or ironing boards, you have to use their laundry service (which can get expensive). The hotel lacked basic services such as a working air condition. Other than that everything was perfect.

second time in two years staying at xanadu, the property is beautiful and the staff are friendly and helpful, the location is stunning and the rooms amazing

Everything was great except the staff at reception. At the beginning, given that we were the 2nd guests at the hotel since reopening we received a very warm welcome but somehow during they stay and at check out that went away. The guy, I think he’s the manager, sits at his own desk on the left of reception gave us a tour and warm welcome when we arrived however during the stay I noticed that once on the way to breakfast I said good morning and there was no response but what was worse was his attitude at check out. We came up to the front desk, he was there and he just turned away and rang the bell at the desk for the guy in the back to come check us out, no pleasantries .. nothing.. just turned his back and went back to his desk. Given that the walk from reception to the front gate is far they didn’t offer to drop us with the golf cart as they did the first day which would have been nice but thanks to the golf cart guy while we were on our way he decided to give us a drop. Other than the reception staff, everything was great at the hotel, food, room, location and all other staff... every was else were pleasant.

Second time at Xanadu, didn’t disappoint again, amazing staff who can’t do enough for you, rooms cleaned daily. Great relaxing holiday.

Service at the bars very good, low level of entertainment for a five-star hotel especially on Saturday evening, monotonous food. The quality of served drinks very good

Lovely staff and lovely service. Everything is excellent except for the location which is far away from Bodrum city. Thank you!

BAD MANAGEMENT. BAD SERVICE. LOW QUALITY. IF YOU NEED SOMETHING FROM ROOM SERVICE DURING THE DINNER TIME THEY DONT WORK. IF YOU NEED A TOWEL ONLY 1 TOWEL STATION AVAILABLE AND DEPENDS ON WHERE YOU WANNA SWIM YOU MAY END UP WALKING 300- 400 MT FOR TOWELS. GOOD LOCATION AND GOOD PROPERTY. STAFF IS HELPFULL BUT THEY RE SHORT OF STAFF. I VE SEEN GARBAGES STAYING ON THE FLOOR ABOUT 10 MINUTES WITHOUT ANYBODY FROM THE STAFF EVEN NOTICED AND TOOK ACTION. I WONT GO THERE AGAIN.. DISSAPOINTMENT.