Luggage store staff and check-out services are good. But when checking in, the staff member, with a short hair, seems reluctant to provide service. Submit documents in Thai and with English language The staff returned roughly, as if unwilling to accept. Along with saying that I don't understand, the expression was like unwilling to do. No, but will smile or look at the service ready to start checking in until check in Felt terrible like we asked to stay for free despite paying more expensive places