Overall Ratings & Reviews Hotel Varuna

No ofrecen las comodidades que anuncian en la página es muy caro y hay que pagar extra

This was my second time at this property.. and I try to give everyone the benefit of the doubt.. but This last stay was the icing on the cake.. Two of the hotel Front Desk Agent were horrible.. I have been visiting Manizales not only to enjoy the beautiful countryside but to final the documentation for my fiancé.. I book the room for two people and on various occasions we used the hotel as a pit stop to come and shower and change for out next adventure or outting... on 2 separate occasions the staff openly accused my fiancé as being a workings girl and wanted to deny her entry to the hotel.. one even had the nerve to come to my room late one night inquiring of when will she be leaving.. being that my spanish is little .. I didn't realize all the insults that had been made until after I told the desk clerk to leave my door... this is totally unacceptable and if that's how they treat all tourists.. I hope no one ever books with them again.. because I will never book with them.. I share this with the desk clerk that actually was helpful to me.. he apologized but the damage was done.. I am sure nothing will happen to those two .. which is sad.. besides a terrible parking system.. the hotel is nice.. they just treat foreigners very very rudely!!'

Hotels in a good location however, for me parking was inconvenient because I always had to stop and go inside. Asked him to open the gate for me to drive around to go inside and with the traffic that was very hectic throughout today.

I was expecting more for the price we paid, it is a hotel only to sleep, nothing interesting to do, no coffee, tea or water in the room. Service was good, the staff was very nice and kind always open to help.

Muy bien situado y tranquilo.

The overall stay was okay but the toilet kept not working! There was no heat and the breakfast was very skimpy! I normally like to stay at the BEST HOTEL whenever I stay in a new city and I was told Hotel Varuna was the best hotel in Manizales, which I find hard to believe. I definitely won’t stay there again.

The hotel is clean and modern with manybd8fferent atyle w8thin the units

Because of pandemic situation a lot of services weren't on.in general it was just ok

Staff was great

Level of service was terrible, my reservation was canceled without notice

The hotel was very nice and comfortable. Our room wasn’t ready when we tried to check in after 3:00; however, they were very accommodating and got us in another room within 10 minutes or so. Nice location as well with restaurants nearby.

Near a vibrant area of the city and not too far from the center of Manizales

Room size and location was great. Shower drain not working and smelly, street noise, no AC, hard mattress.

Friendly staff, good location. Could have more options for breakfast, improve current ones

Great place. Rooms look just like the photos. The surrounding area is safe with plenty to find to eat or drink.

Great spot near El Cable, so great location in town. There was an issue with wifi service in the initial room I was in, but the staff were very responsive, and moved me into a nicer room, after which it was great. I'd stay here again for sure. Maybe not in Room 308 if you need good wifi, but otherwise, all very good.

Great location, excellent value includes breakfast! The room and bathroom have ample space! The bed is comfy, wireless internet is unlimited! Depending on the room, some are quiet than others!

I have to hundreds of hotels.. this hotel is by far the worst hotel I have ever been at.. It felt like this hotel is a place for prostitution.. I have a reservation for two... My girlfriend came and stayed for 40 minutes. Right after she left, the lady at the reception called me and asked me to pay for the extra person... I was flabbergasted... She did not take the time to review my reservations.. very bad... Also be careful for the extra charges... the other person, I think he is the manager, is one of the least polite person you will ever meet.. he yells, he screams and he will make you pay what he wants... (I will take up the extra charges with my Credit Card) The breakfast is the lousiest breakfast I have ever had.. bad over all in all categories. Electricity shuts off every 5 minutes.. Noise and drunk people are all around the hotel Run away do not walk from this hotel..

Really enjoyed my stay at the hotel for Runa. The staff was amazing, the rooms were modern, clean, and spacious. The lobby is a bit simple and small but there's a big dining room. It's in a great central location as well. I'll be staying there again!

The hotel was great - good service and nice breakfast. The area is near the university and has a great vibe. Easy to get to downtown. The wifi in the room was very spotty.