Super relax la estadia. Lugar muy tranquilo y un staff exelente

The staff was friendly and helpful. The private room with separate, private bathroom were clean. Good value for location. I would stay again.

Depending on your budget and options, Eden is a reasonable place to stay on a budget. There were a few things we noticed during our stay which could have been better, hence the slightly lower ratings, but all of these were nice-to-have only. The AC didn't cool very quickly, and some of the floor tiles seemed to have a heat source underneath. Combined with needing to be in the room while having any electricity on was not ideal. We had to keep the AC on all night after 30°C days. The road outside was also a little grubby, which had to be walked through to get to any of the touristy parts of town (San Lorenzo). Much better once you got a few streets over (south & east). On the plus side, the memory foam mattress cover was a lovely addition, and the shower was great if a little small - the shower also goes much colder than the sink tap! The hotel was also in good walking distance to any touristy part of town we needed.

This hotel was better than expected and good value. Only a one night stay, but everything was good.

No ac remote in May. Since it’s not a high season

Great area!

Rude staff.

The front desk was rude. We booked this trip last minute to extend our trip one night. We accidentally booked it for one person and when we checked in with 2 people they charged us an additional €150 for the night. We understand they charge per person but €150 was crazy for a room we were already paying €260 for and the man at the front desk seemed to pull that number out of nowhere. This seemed like a scam when we were in a vulnerable spot. The room itself is very basic but was clean however the bathroom has a horrible musty smell. There was a very small window you could open in the bathroom that you could open but it was above the balcony of the room next door and the screen was cut out. This did not seem like the safest since there was access to our room like that. We stayed at the Corona D’Italia one block over for the first 4 nights and it was much better based on staff service alone. Stay anywhere else but here!

I loved the room in our stay here at Eden. Everything was clean and the staff are pleasant and helpful. AC was icy cold. Only thing is that the window shutters don't open. 9 out of 10.

Booked for the Eden hotel and as we checked in they sent us to the opposite hotel. Person at the check in desk was courteous and the process was smooth. The room we got had one double bed and 3 twin beds. It was very spacious and pleasantly surprised. They had free cappucino in the morning as well.

Great hotel in a perfect location. I was a bit worried when I first booked the room because it said the room would either be two twin beds or a double bed (which is 53" wide in North America), but they actually meant two twins put together, which is a king bed (76" wide). It was a very easy walk from the train station and to all the monuments, churches, sculptures, restaurants, leather market, etc. in Florence city centre. The room was super clean, very big for a downtown European room, and the staff were very friendly and helpful. They let you store your luggage before and after your stay and they serve free cappuccinos and lattes from 8-10 every morning. I definitely recommend and would stay there again.

Good breakfast

The property is ok but it is quite nosiy outside. I cannot fail to sleep due to the nosiy. They only accept cash for tourist tax which is inconvenient for me.

Its a property close to the florence train station. As well as being close to a lot of resturants and shops. We couldnt find a way to get the air conditioning to work but the staff was friendly and greeted us whenever we left or came back in and were helpful with questions we had. The room was a bit small but it was clean and the bathrooms were spacious. You will need to buy ure own toothbrushes.

Just needed a place to sleep to get to the airport early morning. Location is very central but a busy street right n front. We received a larger room than needed and room was ok. At bedtime there was very noisy conversation in the hallway for about 30 minutes and would have wished the front desk would have stepped in. Front desk organized a taxi to the airport and I believe it was a rip-off: driving like crazy, running red lights and stop signs, got us to the airport in half the scheduled time, overpriced, cash only and no receipt, not sure if that can be blamed on the hotel. Watch out in Florence!

Did not allow me to use AC for some kind of rule in spite of it being very hot. Hotel was clean and some staff was nice while others were horrible. They also scammed and overcharged for late check out. I was 45 mins late n they took 50 pounds and argued a lot. Very inhospitable.

Excellent service and excellent location. Highly recommend. The guys at the front desk are top notch.

First! I booked at Hotel Eden and when we arrived to check in Thursday 5th they moved us to another hotel across the street with a very low rate accommodation, the name of hotel Kursaal & Ausonia, I’m very disappointed, and also the reason I booked at Hotel Eden was cause I traveled with my 78 years old mom and I’m always looking for accommodation with good confort, that was very unprofessional moved us to another hotel when we paid for the Eden , hope you guys do something about it. Respectfully, Verlaine .

The hotel is located in the center of everything and most important close to the bus stop in case you’re doing tours during your stay!

Good location for both railway station and center of Firenze Small room but comfortable and with clean bathroom. Very friendly and helpful staff. Had everything I could ask for. Will return.