Overall Ratings & Reviews Oásis Atlântico Imperial & Fortaleza

The staff were exceptionally helpful even with a language barrier.

Excellent location! It's a short walking distance from the beach, many restaurants and artisan shops. Friendly, helpful staff.

Good price

Very good I’m recommending

The pool was very nice and the staff were totally on point throughout the place. Unfortunately, the room was equipped with the loudest air conditioner and longest refilling toilet tank I've ever personally witnessed, which made it difficult to sleep between the two (literally and figuratively speaking). The toilet flush button eventually got stuck, so I let them know at the desk when I was heading out, with the hopes that their fix would also end its lengthy tank fill time. It did not. The switch for the air con didn't work either. Not only was it 30 decibels too loud to serve as background noise while trying to get to sleep; I had to leave the room to make calls. Room was also equipped with circa 1920 safe. Was just some box with a hole in the top for something to slot in and lock it, I presume, but that something was nowhere to be found in the room, so had to take my valuables with me, which obviously isn't ideal given the city's reputation for muggings etc. Lastly, there was a towel shoved under the mattress. I wasn't brave enough to inspect it, so maybe it was totally clean. Instead, I just shifted the mattress back and forth to flatten out the slope it was making the mattress form, washed my hands, and headed for a Boteca to drown the thought in gin and tonic. Place would be getting 1-star from me, if it wasn't for the helpful staff.

I have been staying at this hotel for 20 years, and every year, the condition gets worse. The rooms are very old and tired and in need of renovation, as they haven't done anything to the rooms in the 20 years I have been going there. The swimming pool is not working and is closed, I was told that is has been out of commission for 7 months now, and they still haven't fixed it. But they will charge you extra for a room with a pool view that is closed, what a joke! They have now closed the restaurant, and they are now serving the breakfast in a back room on the floor above.The breakfast at the hotel was once good, but now they have cheaped out on everything with not that many choices, they even water down the scrambled eggs to a point that it is just a sloppy soup that you almost need a spoon to eat it with! There is always at least 1 of the elevators out of order, I was coming from the 2nd floor to the lobby when I got stuck in the elevator. The elevator was stuck about 3 feet from the lobby floor and had no ventilation, I tried to push the alarm button, but it didn't work, and there was no telephone in the elevator either to alert someone that I was stuck in the elevator, which was a little scary! I managed to pry the inside door open and noticed the cables that carry the elevator from floor to floor were in very poor condition and frayed, just an accident waiting to happen. I found a latch on the outer door, and I was able to pry that door open just enough to squeeze through

I have been staying at this hotel for 20 years, and every year, the condition gets worse. The rooms are very old and tired and in need of renovation, as they haven't done anything to the rooms in the 20 years I have been going there. The swimming pool is not working and is closed, I was told that is has been out of commission for 7 months now, and they still haven't fixed it. But they will charge you extra for a room with a pool view that is closed, what a joke! They have now closed the restaurant, and they are now serving the breakfast in a back room on the floor above.The breakfast at the hotel was once good, but now they have cheaped out on everything with not that many choices, they even water down the scrambled eggs to a point that it is just a sloppy soup that you almost need a spoon to eat it with! There is always at least 1 of the elevators out of order, I was coming from the 2nd floor to the lobby when I got stuck in the elevator. The elevator was stuck about 3 feet from the lobby floor and had no ventilation, I tried to push the alarm button, but it didn't work, and there was no telephone in the elevator either to alert someone that I was stuck in the elevator, which was a little scary! I managed to pry the inside door open and noticed the cables that carry the elevator from floor to floor were in very poor condition and frayed, just an accident waiting to happen. I found a latch on the outer door, and I was able to pry that door open just enough to squeeze through

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Our first room had a great view but ZERO A/C - Moved us to another room - good view mediocre A/C. Comfort not good because of mediocre A/C - breakfast subpar - Said we had wi-fi - This did not work at all. Very loud up till about 11pm every night. Elevators buttons didn't light up, floor display panel broken. Pool area was big, but tiles were all broken. I felt like this was a very low end hotel. Room was clean but the hallways were dirty. The employees were very helpful and nice, but the Hotel needs a major over haul,

I liked the breakfast and the main entrance.I did not like the room that I was . 4th floor, halls with a dirty carpet. The room bathroom dirty and mildew on the shower, the bathroom floor was dirty. Mirror in the bathroom needed repair. I was very disappointed. Great location. Easy to get a taxi or uber.

Lovely stay. Excellent location. Very convenient to beach, shopping, and restaurants.

Very good

Com 5 segundos de chuveiro ligado, o box do banheiro ficou completamente alagado. Além dos funcionários da recepção que pareciam que estavam fazendo um favor aos hóspedes. Foi a pior estadia em Fortaleza. Evitem esse hotel a qualquer custo.

Great location , nice pool .Breakfast average. Only complaint was the electronic door cards kept failing

It was an Amazing experience! I’m gonna be back soon! See you!

Well placed hotel right on the beach comfort great breakfast

Well located hotel. Good service The standard room was a bit small and the entire fllor felt like it would need some refresh. Other floors looked nicer and renovated

One night of good rest. Hotel nice and well located in front of the sea!

I picked this hotel for the location and it didn’t dissapoint being feet from the beach. The pool was decent but with buildings surrounding all of it. The room was bare bones. Service was awesome and I’m pleased for the price I paid.

The hotel was in a good location on the beach front and Infront of a big tourist market. It's not a four star it claims, wifi was always failing, the pool was dirty and it's a bit run down but all hotels in Brazil are like this we discovered. Atleast the hotel had good reception who could speak English and a good breakfast