Overall Ratings & Reviews Bisanta Bidakara Tunjungan Surabaya
Explore Bisanta Bidakara Tunjungan Surabaya
Traveloka (3,460)
8.5
Very Good
From 3,460 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.5
Meal
8.3
Location
8.6
Service and Facilites
8.5
People often mention about Bisanta Bidakara Tunjungan Surabaya
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Ambiance (46)
Distance to City Center (45)
Staff Friendliness (44)
Bedroom (42)
Room Space (40)
Bathroom (40)
Surroundings (37)
Hotel Area (36)
Accessibility (34)
Check-in/out Time (33)
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Traveler Reviews Bisanta Bidakara Tunjungan Surabaya
Number of reviews per page
20
40
Customer reviews
Luthfi Y.
Transit
9.0
/10
Reviewed 6 day(s) ago
Mini fridge is leaking. Another facility is good.
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D***a
10.0
/10
Reviewed 4 week(s) ago
Clean and comfortable, very close to the city center, far from vehicle noise.
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NK
Nurul K.
Leisure
9.7
/10
Reviewed 4 week(s) ago
Entering the hotel, it smells good, the room is big plus a bathtub, this is really the best hotel, you can bring a group if you want to come here again
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M***d
8.5
/10
Reviewed 4 week(s) ago
The service is okay, it's just a shame that yesterday we got a non-smoking room.
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H***i
Staycation
9.1
/10
Reviewed 5 week(s) ago
Friendly service, close to everything, spacious and comfortable rooms, it's time for renovation because some of the walls are peeling... okay, let's go again
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+3
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H***y
Leisure
10.0
/10
Reviewed 5 week(s) ago
Nice hotel, comfortable atmosphere, friendly staff from security to front officer. Good food for a 3 star class.
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dirga h. p.
Staycation
9.1
/10
Reviewed 5 week(s) ago
quite satisfied with low budget...only the fitness equipment is not well maintained...
food is delicious and there are quite a lot of variations of taste
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f***a
8.4
/10
Reviewed 6 week(s) ago
For a 3-star hotel, the staff service is very satisfying. Only for the cleanliness of the sheets and blankets need a little attention. Hopefully there will be updates for the blankets and bed sheets. And for the bathroom, it just needs a little maintenance. Hopefully in the future it will be better.
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Accommodation's Reply
03 May 2025
Dear Sir/Madam. Warm greetings from Hotel Bisanta Bidakara Tunjungan Surabaya. Thank you for taking the time to give a review of Hotel Bisanta Bidakara Tunjungan, we strive to provide the best service and quality during your stay at Hotel Bisanta Bidakara Tunjungan Surabaya. We hope to have the opportunity to welcome you back to Hotel Bisanta Bidakara Tunjungan. Sincerely, Yunanto Hasan. General Manager. Hotel Bisanta Bidakara Tunjungan Surabaya.
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T***h
9.1
/10
Reviewed 10 week(s) ago
The swimming pool is still under renovation, but otherwise it's okay.
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Accommodation's Reply
03 May 2025
Dear Sir/Madam. Warm greetings from Hotel Bisanta Bidakara Tunjungan Surabaya. Thank you for taking the time to give a review of Hotel Bisanta Bidakara Tunjungan, we strive to provide the best service and quality during your stay at Hotel Bisanta Bidakara Tunjungan Surabaya. We hope to have the opportunity to welcome you back to Hotel Bisanta Bidakara Tunjungan. Sincerely, Yunanto Hasan. General Manager. Hotel Bisanta Bidakara Tunjungan Surabaya.
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JR
Johanes R.
Leisure
10.0
/10
Reviewed 10 week(s) ago
The hotel location is very close to TP, cleanliness is okay, staff is friendly, breakfast is okay, parking is okay. Awesome!
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1 people find it helpful
Accommodation's Reply
10 Apr 2025
Dear Mr. Johanes. Warm greetings from Hotel Bisanta Bidakara Tunjungan Surabaya. Thank you for taking the time to give a review of Hotel Bisanta Bidakara Tunjungan, we strive to provide the best service and quality during your stay at Hotel Bisanta Bidakara Tunjungan Surabaya. We hope to have the opportunity to welcome you back to Hotel Bisanta Bidakara Tunjungan. Best regards, Yunanto Hasan. General Manager. Hotel Bisanta Bidakara Tunjungan Surabaya.
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Sb
Satyo b.
Leisure
9.4
/10
Reviewed 10 week(s) ago
Overall everything is okay.... breakfast is okay, lots of variety.... even though the shower is leaking... but it can still be used.. the AC is very cold.... the only minus is the WIFI is VERY SLOW... have complained but there is no change.....
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Accommodation's Reply
10 Apr 2025
Dear Mr. Satyo. Warm greetings from Hotel Bisanta Bidakara Tunjungan Surabaya. Thank you for taking the time to give a review of Hotel Bisanta Bidakara Tunjungan, we strive to provide the best service and quality during your stay at Hotel Bisanta Bidakara Tunjungan Surabaya. We hope to have the opportunity to welcome you back to Hotel Bisanta Bidakara Tunjungan. Best regards, Yunanto Hasan. General Manager. Hotel Bisanta Bidakara Tunjungan Surabaya.
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K***o
10.0
/10
Reviewed 10 week(s) ago
Everyone recommends taking 2 rooms for 3 nights.
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Accommodation's Reply
10 Apr 2025
Dear Sir/Madam. Warm greetings from Hotel Bisanta Bidakara Tunjungan Surabaya. Thank you for taking the time to give a review of Hotel Bisanta Bidakara Tunjungan, we strive to provide the best service and quality during your stay at Hotel Bisanta Bidakara Tunjungan Surabaya. We hope to have the opportunity to welcome you back to Hotel Bisanta Bidakara Tunjungan. Sincerely, Yunanto Hasan. General Manager. Hotel Bisanta Bidakara Tunjungan Surabaya.
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r***i
Transit
6.5
/10
Reviewed 11 week(s) ago
The hotel seems poorly maintained, the number of staff is very limited.
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Accommodation's Reply
10 Apr 2025
Hello, Sir/Madam. On behalf of Hotel Bisanta Bidakara Tunjungan, we would like to express our deepest apologies if your visit to Hotel Bisanta Bidakara Tunjungan was not pleasant. We deeply regret our negligence in providing services to you, hopefully in the future we can welcome you back and provide the best service at Hotel Bisanta Bidakara Tunjungan. Best regards, Yunanto Hasan. General Manager of Hotel Bisanta Bidakara Tunjungan Surabaya.
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E***i
Leisure
10.0
/10
Reviewed 11 week(s) ago
Our family is satisfied staying here, next time we go to Surabaya again, we will most likely stay at this hotel again. Thank you 🥰
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Accommodation's Reply
10 Apr 2025
Dear, Madam. Warm greetings from Hotel Bisanta Bidakara Tunjungan Surabaya. Thank you for taking the time to give a review of Hotel Bisanta Bidakara Tunjungan, we strive to provide the best service and quality during your stay at Hotel Bisanta Bidakara Tunjungan Surabaya. We hope to have the opportunity to welcome you back to Hotel Bisanta Bidakara Tunjungan. Sincerely, Yunanto Hasan. General Manager. Hotel Bisanta Bidakara Tunjungan Surabaya.
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O
Oca
Staycation
10.0
/10
Reviewed 12 week(s) ago
It was a pleasure to stay at Hotel Bisanta Bidakara. Friendly staff, super good service. Strategic location. Next time staycation again here 🥰
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Accommodation's Reply
02 Apr 2025
Dear, Oca. Warm greetings from Hotel Bisanta Bidakara Tunjungan Surabaya. Thank you for taking the time to give a review of Hotel Bisanta Bidakara Tunjungan, we strive to provide the best service and quality during your stay at Hotel Bisanta Bidakara Tunjungan Surabaya. We hope to have the opportunity to welcome you back to Hotel Bisanta Bidakara Tunjungan. Sincerely, Yunanto Hasan. General Manager. Hotel Bisanta Bidakara Tunjungan Surabaya.
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S***i
8.1
/10
Reviewed 16 week(s) ago
The AC is hot, needs to be serviced. The rest is standard.
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3 people find it helpful
Accommodation's Reply
10 Mar 2025
Hello. On behalf of Hotel Bisanta Bidakara Tunjungan, we would like to express our deepest apologies if your visit to Hotel Bisanta Bidakara Tunjungan was not pleasant. We deeply regret our negligence in providing services to you, hopefully in the future we can welcome you back and provide the best service at Hotel Bisanta Bidakara Tunjungan. Best regards, Yunanto Hasan. General Manager of Hotel Bisanta Bidakara Tunjungan Surabaya.
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M***i
Leisure
6.6
/10
Reviewed 18 week(s) ago
The room was a bit damp, I tried to buy food there, the price of the food was normal, but when I paid, the cost of the side dishes was more than the price of the food.
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1 people find it helpful
A***h
9.4
/10
Reviewed 18 week(s) ago
The drainage channel is higher than the ceramic so that after bathing the water stagnates. It makes you anxious and is not good for ablution. Hopefully it is acceptable
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2 people find it helpful
RA
Raditya A.
Leisure
10.0
/10
Reviewed 19 week(s) ago
Suitable for family vacation
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A***h
Leisure
9.4
/10
Reviewed 19 week(s) ago
The water drain is higher than the ceramic so the water cannot flow optimally. There is a puddle of water that is not absorbed in the bathroom. When taking ablution, the feet are not clean because there is still a puddle of water. Room 409
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1 people find it helpful
Number of reviews per page
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