Overall Ratings & Reviews Bisanta Bidakara Tunjungan Surabaya
Explore Bisanta Bidakara Tunjungan Surabaya
Traveloka (3,472)
Other sources (5)
8.5
Very Good
From 3,472 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.5
Meal
8.3
Location
8.6
Service and Facilites
8.5
People often mention about Bisanta Bidakara Tunjungan Surabaya
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Distance to City Center (51)
Ambiance (51)
Staff Friendliness (49)
Bedroom (47)
Room Space (44)
Bathroom (44)
Surroundings (41)
Hotel Area (40)
Accessibility (38)
Family Friendly (35)
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Traveler Reviews Bisanta Bidakara Tunjungan Surabaya
Number of reviews per page
20
40
Customer reviews
M***D
9.4
/10
Reviewed 22 hour(s) ago
Close to shopping areas.
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Putra S. M.
Staycation
9.7
/10
Reviewed 2 week(s) ago
Comfortable, friendly staff, delicious food with lots of choices
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h***n
8.2
/10
Reviewed 3 week(s) ago
Old hotel. Price and location are ok.
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ZP
Zaldy P.
8.5
/10
Reviewed 3 week(s) ago
Old design hotel but clean and affordable
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M***s
Staycation
8.8
/10
Reviewed 4 week(s) ago
A 3-star hotel close to Tunjungan Plaza. It features a swimming pool and excellent food.
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1 people find it helpful
M***s
Transit
9.0
/10
Reviewed 4 week(s) ago
A 3-star hotel close to Tunjungan Plaza. It features a swimming pool and excellent food.
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1 people find it helpful
G***t
Leisure
10.0
/10
Reviewed 4 week(s) ago
The location is close to the mall and the hotel staff service is very friendly.
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1 people find it helpful
DN
DEWI N.
Leisure
9.4
/10
Reviewed 5 week(s) ago
The hotel staff are very friendly, even though the Gojek drivers said the hotel is scary, but in my opinion it's not scary, maybe it's just because it's an old building.
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Luthfi Y.
Transit
9.0
/10
Reviewed 8 week(s) ago
Mini fridge is leaking. Another facility is good.
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D***a
10.0
/10
Reviewed 11 week(s) ago
Clean and comfortable, very close to the city center, far from vehicle noise.
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Accommodation's Reply
18 Jun 2025
Dear, D*a. Warm greetings from Hotel Bisanta Bidakara Tunjungan Surabaya. Thank you for taking the time to give a review of Hotel Bisanta Bidakara Tunjungan, we strive to provide the best service and quality during your stay at Hotel Bisanta Bidakara Tunjungan Surabaya. We hope to have the opportunity to welcome you back to Hotel Bisanta Bidakara Tunjungan. Sincerely, Yunanto Hasan. General Manager. Hotel Bisanta Bidakara Tunjungan Surabaya.
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NK
Nurul K.
Leisure
9.7
/10
Reviewed 11 week(s) ago
Entering the hotel, it smells good, the room is big plus a bathtub, this is really the best hotel, you can bring a group if you want to come here again
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Accommodation's Reply
18 Jun 2025
Dear, Mrs. Nurul to. Warm greetings from Hotel Bisanta Bidakara Tunjungan Surabaya. Thank you for taking the time to give a review of Hotel Bisanta Bidakara Tunjungan, we strive to provide the best service and quality during your stay at Hotel Bisanta Bidakara Tunjungan Surabaya. We hope to have the opportunity to welcome you back to Hotel Bisanta Bidakara Tunjungan. Sincerely, Yunanto Hasan. General Manager. Hotel Bisanta Bidakara Tunjungan Surabaya.
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M***d
8.5
/10
Reviewed 12 week(s) ago
The service is okay, it's just a shame that yesterday we got a non-smoking room.
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H***i
Staycation
9.1
/10
Reviewed 12 week(s) ago
Friendly service, close to everything, spacious and comfortable rooms, it's time for renovation because some of the walls are peeling... okay, let's go again
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+3
1 people find it helpful
H***y
Leisure
10.0
/10
Reviewed 12 week(s) ago
Nice hotel, comfortable atmosphere, friendly staff from security to front officer. Good food for a 3 star class.
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dirga h. p.
Staycation
9.1
/10
Reviewed 13 week(s) ago
quite satisfied with low budget...only the fitness equipment is not well maintained...
food is delicious and there are quite a lot of variations of taste
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f***a
8.4
/10
Reviewed 14 week(s) ago
For a 3-star hotel, the staff service is very satisfying. Only for the cleanliness of the sheets and blankets need a little attention. Hopefully there will be updates for the blankets and bed sheets. And for the bathroom, it just needs a little maintenance. Hopefully in the future it will be better.
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Accommodation's Reply
03 May 2025
Dear Sir/Madam. Warm greetings from Hotel Bisanta Bidakara Tunjungan Surabaya. Thank you for taking the time to give a review of Hotel Bisanta Bidakara Tunjungan, we strive to provide the best service and quality during your stay at Hotel Bisanta Bidakara Tunjungan Surabaya. We hope to have the opportunity to welcome you back to Hotel Bisanta Bidakara Tunjungan. Sincerely, Yunanto Hasan. General Manager. Hotel Bisanta Bidakara Tunjungan Surabaya.
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T***h
9.1
/10
Reviewed 17 week(s) ago
The swimming pool is still under renovation, but otherwise it's okay.
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Accommodation's Reply
03 May 2025
Dear Sir/Madam. Warm greetings from Hotel Bisanta Bidakara Tunjungan Surabaya. Thank you for taking the time to give a review of Hotel Bisanta Bidakara Tunjungan, we strive to provide the best service and quality during your stay at Hotel Bisanta Bidakara Tunjungan Surabaya. We hope to have the opportunity to welcome you back to Hotel Bisanta Bidakara Tunjungan. Sincerely, Yunanto Hasan. General Manager. Hotel Bisanta Bidakara Tunjungan Surabaya.
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JR
Johanes R.
Leisure
10.0
/10
Reviewed 17 week(s) ago
The hotel location is very close to TP, cleanliness is okay, staff is friendly, breakfast is okay, parking is okay. Awesome!
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1 people find it helpful
Accommodation's Reply
10 Apr 2025
Dear Mr. Johanes. Warm greetings from Hotel Bisanta Bidakara Tunjungan Surabaya. Thank you for taking the time to give a review of Hotel Bisanta Bidakara Tunjungan, we strive to provide the best service and quality during your stay at Hotel Bisanta Bidakara Tunjungan Surabaya. We hope to have the opportunity to welcome you back to Hotel Bisanta Bidakara Tunjungan. Best regards, Yunanto Hasan. General Manager. Hotel Bisanta Bidakara Tunjungan Surabaya.
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Sb
Satyo b.
Leisure
9.4
/10
Reviewed 17 week(s) ago
Overall everything is okay.... breakfast is okay, lots of variety.... even though the shower is leaking... but it can still be used.. the AC is very cold.... the only minus is the WIFI is VERY SLOW... have complained but there is no change.....
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Accommodation's Reply
10 Apr 2025
Dear Mr. Satyo. Warm greetings from Hotel Bisanta Bidakara Tunjungan Surabaya. Thank you for taking the time to give a review of Hotel Bisanta Bidakara Tunjungan, we strive to provide the best service and quality during your stay at Hotel Bisanta Bidakara Tunjungan Surabaya. We hope to have the opportunity to welcome you back to Hotel Bisanta Bidakara Tunjungan. Best regards, Yunanto Hasan. General Manager. Hotel Bisanta Bidakara Tunjungan Surabaya.
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K***o
10.0
/10
Reviewed 17 week(s) ago
Everyone recommends taking 2 rooms for 3 nights.
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Accommodation's Reply
10 Apr 2025
Dear Sir/Madam. Warm greetings from Hotel Bisanta Bidakara Tunjungan Surabaya. Thank you for taking the time to give a review of Hotel Bisanta Bidakara Tunjungan, we strive to provide the best service and quality during your stay at Hotel Bisanta Bidakara Tunjungan Surabaya. We hope to have the opportunity to welcome you back to Hotel Bisanta Bidakara Tunjungan. Sincerely, Yunanto Hasan. General Manager. Hotel Bisanta Bidakara Tunjungan Surabaya.
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Number of reviews per page
20
40
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