The hotel staff is nice, friendly and beautiful.

Nice, quiet for resting, good access to everywhere.

1. I checked out at 12:00 PM on October 10th. That same afternoon at 5:00 PM, I realized I'd left my charging adapter in room 812. I immediately contacted the hotel via WhatsApp, and they said they would look for it. However, as of 5:46 PM on October 11th, I haven't received a reply. Is this how you treat your customers? I've stayed at your hotel before and been treated like this. The service is extremely poor. 2. The hot water was unbearably hot. Adjusting the cold water resulted in no hot water at all. When I called someone to come and check, they only said it was a water pressure problem. What business is it of mine if they don't fix it or change my room? 3. It's very inconvenient for taxis and motorcycles to enter the hotel; they have to get tickets and go through roadblocks. So I just walk to the roadside to catch a taxi, which is faster. 4. The breakfast is worse than before, so for three days I only had coffee, eggs, and plain porridge. 5. I have to walk a bit to the convenience store at the intersection to buy water. The water dispenser was only installed on October 10th; shouldn't it have been installed much earlier? No wonder more than 30 of my friends don't stay at this hotel. It's very inconvenient, and the service is getting worse and worse. I advise everyone to think twice before staying here. I will never stay here again. It's very difficult to ask for a transfer.

It's really great, cool, clean hotel, good service.

Clean rooms, nice staff. I recommend staying here.

The staff was friendly, the security guards were very responsive, the service was good, and the rooms were tidy. The only odd thing was that early check-in had to be paid an additional 50% of the room rate. I've never had such a requirement during my stay at the hotel.

Good hotel, staff very friendly.

Overall, in terms of budget, this hotel is great.

Comfortable and close to everything. Okay, this is a hotel.

It's so good, my goodness, it's so clean, the breakfast is really delicious.

Comfortable, been here several times.

Minimalist room, neat and clean. Good lighting. Smooth wifi. Better than Merc*** Ancol hotel

For that price, I think it's good.

A budget-friendly hotel with excellent service. The food is delicious, especially the chili sauce.

The hotel staff is very friendly and the facilities are good.

A comfortable place, suitable for transit… access in the city center is quite strategic.

Clean room with good location.

The best and most satisfying service.

Good enough hotel and staff, good, bagus.

Reasonable prices, reliable quality. As a suggestion, it would be nice to have a staff member at the glass lobby door to greet guests, open the door, and greet them. That's a very good point. Thank you.