Overall Ratings & Reviews Vue Palace, ARTOTEL Curated

The staff is kind and very helpful. I've ordered food and shopped online several times, and pickup has been easy. Plus, it's conveniently located near Bandung Station.

The bedsheet was dirty and had stains. When I first checked in, it smelled like the room had been empty for a long time. Great location. Good food. Friendly staff.

The bedroom and bathroom are very basic for the price I paid. The room is certainly old, and indeed feels old and under-maintained. It's not value for money.

At check-in, the service can be faster so you don't have to queue for too long.

Every time I go to Bandung I always stay here, I never change hotels.

• Location wise✔️ (walking distance +/- 400 meters from Bandung station, took only 5 mins to get there in a moderate walking), easy to find public transports from the hotel, so many foodstalls/restos nearby. • Staffs friendliness✔️ Their gestures were all welcoming & very friendly. Kudos for this! Despite their great location & staffs friendliness, unfortunately so many things from this hotel could be improved : • The whole cleanliness & much needed renovation from the room interior / refurbishment from furnitures and other utensils in the bedroom and bathroom could be better & get an improvement. We found some parts from the furniture were broken or worn out. Not to mention the hotel towels, bad quality for a hotel with rate in 650k • Check in / check out time: Big disappointment in our stay at this hotel. The unprofessionalism and inconsistency about check in time & check out time that could be fair for both parties, not only to the business for the hotel, but also to us as customer who had paid to stay & hoped for an easy-smooth process, got the basic fairness for us to get the room ready on time (2pm) yet we got the room ready at around 3.30pm (late for 1,5 hours). But when we asked a later checkout time for the compliment of the problem, we got only 1 hour added time by a 'high occupancy' reason & that also had to be delivered by the staff in an unpleasant way of communication, in which you need to manage and improve a lot. If you already know you get 'high occupancy' in the hotel, maybe you should add your staffs who responsible for cleaning services,so customers won't have to be disappointed like this

Environmentally friendly, starting from the receptionist, room boy, and service in the restaurant.

It's really worth it, the hotel is comfortable, makes you feel at home staying here, the service is friendly, really good, in short 10/1000🥰🤍🥰

It's very comfortable, every time I go to Bandung, I always book a room at this hotel, it's clean, the breakfast is also delicious.

the room is very comfortable, next time I go to Bandung I will stay here again

The food at breakfast is very varied and delicious, the view from the dining area is spectacular, it's nice to linger at the breakfast place.

All services are good. Unfortunately, there are no amenities in the toilet, only 1 toothbrush and shower cap.

Hotel staff is friendly, clean, food is delicious

for the room area, there is no night light, the light switch is made one for all areas of the room, Toilet area of the room, there is no exhaust above the toilet ceiling, there is no toothbrush and toothpaste. for additional large mineral water, there is no information that the water must be paid for when drunk. breakfast that lacks variety of food, tends to be mediocre. hotel staff who are less professional in answering questions. lack of greetings to hotel guests, so it seems very unfriendly. The swimming pool area is poorly maintained, the stairs up and down the swimming pool are no longer there or are broken, there are no guards on standby in the swimming pool area. the place to rinse and change areas for the swimming pool are not there or inadequate, no special towels are provided for swimming, towels are brought directly from the room.

Great location, walking distance to the train station and Braga Street. Staffs are all great. Unfortunately, the room is old.

the place is comfortable and strategic

Hotel location: very strategic, close to the city center, looking for cafes, FO, etc. close and strategic Staff: Good Bed Room: room 520, the wall near the bed is damp, the room feels like an old and old hotel, the cleanliness of the room is relatively okay, not dirty, but not too clean either over all: Hotel OK, just needs maintenance, touch ups for rejuvenation.

The room size is spacious, close to Bandung station and close to everywhere, the reception staff who served at check-in time were very friendly.

Stayed here during Ramadan, so the breakfast was delivered to our room, so the breakfast option was limited. But nice place, but maybe the room needs to be refurnished.

Good, close to town. Breakfast is quite complete and easy to reach for snacks.