Overall Ratings & Reviews Philea Resort & Spa

I don't want to upload the photos of coackroach in the bathtub. This is unacceptable actually. But since it 's only for 1 night then I just keep it as experience. The area, the room space is spacious. Please upgrade the breakfast variety, it 's to simple for a 5 stars resort image.

The view is great but the facilities not so good. Breakfast is not varieties for 5star hotel, laundry bag is up on request, iron are harmful because the wire covered is damaged and most important is their worker which is foreigner have bad odor 😩

Nice place but need to do maintenance frequently for maintain the cleanliness.

Nice & helpful Staff, Welcome us with"Sambung Nyawa"tea drink & traditional dance. Peaceful, natural and calm environment.

Very worst and can't stay again 😭.

Hotel ada sampah daun kering di luar

From check in till check out, it was a breeze. Awesome place with lots of instagramable photos while rejuvenating your mind in this nature themed resort.

All facilities haven't ready.

I come here with my old 1999 satria, the guard ask me two times if I am a guest here although we are the only family that checks in there yesterday. I have jotted down my plate number during check in but still the security ask me if I am a guest there. what a joke! I think if I drove a shiny benz then maybe the guards will let me slide through unattended. such a double standard hotel.

Everything is good, it's just the breakfast could be improved.

Accommodation is relaxing but it's a bit run down with dirty carpet, broken chairs. Understandably that breakfast buffet is not possible however we should be allowed to order more than once instead of asking us to pay if we are not full enough. Also, breakfast was served cold.

Food alone is not satisfactory

Very comfortable, very comfortable accommodation perfect for relaxing with just a few things -Spa and karaoke room under construction -A little clogged lock -No laundry here. Everything else is best.

Best! Everything was okay. Huhu

I Q up to check in for 1 hour, at 3 counters start from 2.30pm. After 15 mins Q, 1st counter said "check in counter next counter ya". Btw, there are 3 counters at the reception but without any sign "check in" "check out" or any other necessary sign. Then I Q for 2nd counter, after 1/2 hour (my turn is next), the lady at the counter said, pls proceed to next counter as my counter will be close after this. "seriously? Then I proceed for 3rd counter. After my turn, and I register, the staff at the counter said the room still not ready as the room still in progress for cleaning". I look at my watch, its already 3.30pm. Beside me, there are more than 10 other guest (family with kids) whose waiting to check in before me and start to argue at the reception counter. I couldn't believe service of 5 star hotel was like that. After waiting at the lobby and my husband started to argue at the recept, we only get the keys at 4.30pm. We got twin single bed even we already request to have 1 large bed but its ok since its already mention by the hotel depends on the avail. In our room, the bed, lights, all as in the photo. But, no face(small) towel, no room sandle/slipper. And the shower in bathroom, is licking. For Muslim guest, you should prepare because the toilet don't hv hose pipe. This is my 1st and last visit. Nothing exciting except pools and views.

Quiet place, best for family.

Same like 3stars hotel only! The room has a spider's nest, water leaks near the front of the toilet door from the upstairs, the door is not too loud noisy when it opens, the sand bed has to clean the bed sheets first, the foot noise interrupts loud noise disturbing the rest room, cafe and breakfast like a 3 star hotel! Vehicles to rooms are very limited! The staff told us to bring the children to the far room when the road down the hill almost slipped with the children. Call tell me to check out for walk-in with luggage? The staff service near the check-in counter was unsatisfactory.

it was amazing 😉 we’re enjoying, romantic view 😘

The food is not good. Aircond in the room is not cool.

Very good place for honeymoon and for family. Very nice view, concept and services. Very excellent. Recommended! The foods all delicious