The hotel is going through renovation works. The common area and the lobby were in more contemporary modern style. We booked the basic room which was indeed basic (seems like no renovation was done in the room that we stayed) very basic and could do with an update. No elevator to the ground level from the parking. Before check in, I sent a couple of messages to the hotel re parking but no one answered, which would have helped us planned more what to do with luggages.

The location is excellent, easy access to the old town, the river, museums, historical buildings and the many tapas bars. Parking is not on site but conveniently close by. Room was spacious but in need of upgrading. The shower was above the bath, which is rather dated. The bedroom had no safe, coffee making facilities or small fridge. The hotel is undergoing a renovation process, consequently parts are really tasteful and beautifully decorated while other parts are still in progress.

Nice room in an interesting building. I thought the breakfast was minimal.

The property's location is outstanding. It's an excellent value. Not fancy, limited amenities but a solid place to stay. The staff was fantastic!

Excellent location in downtown for eating and walking around. Also there are very close Catholic Churches to attend

Level airlines canceled all flights two weeks before which caused chaos. Of course Hotels.com is all about the money not any focus on service any more at all. They claimed they tried to contact the hotel to get approval to cancel but could’ve reach them. I attempted to reach them too but no response. Disappointed in the communication with Expedia/Hotels.com.

The property is well situated with good access to car parking.

Chic and rustic. Beautiful hotel even though parts of it was still under renovation. Great location as well!

The location is great as it is right next to the tram, and a short walk to some of the major sites in Zaragoza. Everyone at the front desk was friendly and accommodating. The rooms themselves are very simple and small, but if all you need is a clean and quiet place to stay that is convenient, this is a Very good choice.

Clean hotel and very nice staff. Air conditioning was lacking and bathrooms could use updating.

The hotel lobby and photos make it look luxurious and meanwhile the rooms are dated, dusty and dumpy.

Beautiful, extensive common space. Feels like an art gallery. Breakfast up in the 5th floor was delicious and had a nice view. Rooms are clean and comfortable. Staff is nice and helpful. Right in front of the streetcar stop. Loved it!

It worths the 3⭐️ no more. Although it’s not a nice zone it’s close to where the action is. The “ tube “.

Property was clean with a spacious and comfortable room. Staff were extremely helpful and friendly recommending restaurant options and sights to see noting it on a map. Would stay here again and recommend.

Hotel in a fantastic area and staff were kind and patient with our lack of language skills However the room was a real disappointment bed was hard but sagging in the middle and pillows had no loft aircon barely working and no airflow stuffy room thankfully it had a large window Would have liked the option of tea and coffee and minibar in the room missed having ice cold water

We staryed three nights over the weekend. The location is excellent being close to the tourist centre of Zaragooza. The hotel staff were fine, and the room was adequately sized. The problem? Noise. Not the noise from the streets, which we were worried about due to the hotel's location but noise from other rooms - sound insulation is non existent in this hotel. You can hear the person in the next room flicking the light switches and when someone flushes the toilet, it sounds like there is a waterfall just outside your room. When people on the floor above or two floors above comes back to their room, it sounds like a herd of elephants on a stampede. I am not exaggerating - I have stayed in many hotels in Spain during my 12 or so visits to the country in the last six years but this hotel has the worst sound proofing of all the hotels I have stayed in. It probably didn't help that we stayed at the weekend as people were coming back from their nights out at two, three, four AM in the morning which is quite normal in large Spanish cities. It was relatively quieter on Sunday night.

Not enough

it was nice

This may not be a concern for everyone, but coming from a cooler climate, an air conditioned room for sleeping is highly desired. The air conditioning in our room was barely detectable. The rooms were quite spartan and a little disappointing considering what the room shown when we booked looked like, but the hotel has minimalist decor and we were just there to sleep and shower. Location was convenient and rooms were quiet and clean. Breakfast was nice.

The Avenida has a lovely decor with quiet spaces for relaxing located throughout the hotel. The breakfast was also very nice which allowed a relaxed start to the day