Overall Ratings & Reviews Hotel Castilla Real

Staff was courteous and helpful. Property is opposite to a historical church and close to major malls.

Great staff, very helpful

Hotel cómodo y práctico.

The staff here are extremely professional and friendly. They went out of their way to ensure we had a wonderful stay.

El hotel es ok.muy básico , No hay ascensor

Great Experience!

The only good about this hotel and make the difference is the staff

The staff make this place special, Amazing food ,and closed to great places.

What is unique about this Hotel is the staff, all of them are simply amazing. You feel so comfortable since you step in the place. The food is so delicious, the rooms are very neat and clean. This Hotel has the best people working for it. Its location is near of nice places to go for a walk, to shop, bars and restaurants.

Todo estuvo muy bien. Muchas gracias

Nayibe , the lady for the restaurant was very special, very attentive for the service and the detail, also Jose in the front service.

El trato personalizado es excelente y la propiedad es muy bonita.

The hotel is in a good location. Malls, restaurants within walking distance. The staff was extremely courteous and profesional. I would not stay there again because the hotel has very few amenities. No gym or pool. If I visit Pereira again I will stay at Movich which is across the street. A little more expensive but I think it would be worth it.

When we arrived late at night Pablo welcomed us in and assisted us to our room. The staff was very courteous. The hotel is elegant and clean. The breakfast and service was fabulous. Will definitely be staying there on my next trip.

The management (Jimmy) is extremely helpful and courteous. Excellent communication. The building interior is very pleasant and the breakfast area is comfortable. The housekeeping staff does an outstanding job and deserves appreciation. There is a small supermarket next door and an excellent Peruvian restaurant (Cardinal) around the corner. Probably as close to the airport as you want to be. The shuttle organized by the hotel was cost effective and on time.

Great place, great staff. Highly recommended.

Very courteous staff

Everyone was extremely kind, polite and professional. Jorge, Jimmy, Christian, Jackeline, Andrea, etc... We'll definitely be back in the future.... Thank you!!! Maykel & Roxana From Florida

Nice, very classy hotel. Staff are classic...i felt special.

El hotel es muy lindo y la ubicación es muy buena. Cerca de muchos restaurantes y sitios de interés.