Overall Ratings & Reviews Grand City Hall Medan

Comfort & 5-star standard facilities (pool, gym, sauna, breakfast) are great. Room cleanliness is maintained. Room facilities are complete and function well. Excellent service 👍🏽👍🏽👍🏽👍🏽

Already a regular at Grand Cityhall. Everything is good and comfortable. The breakfast is also suitable, the location is also very strategic.

The water heater is a bit leaky, the shower drain is a bit clogged. Everything else is very ok.

The location is right in the heart of the city, it is very easy if you want to go to the mall. The hotel facilities are complete, both in the room and in the hotel. The only obstacle is when at breakfast you have to wait list. Maybe the capacity can be expanded again. And the refrigerator in the room is also not cold. For a family holiday, it is quite good.

The hotel is nice, the room is worth it, clean and spacious, very suitable for families who want to staycation. The breakfast is also varied, also suitable for children.

The hotel staff is very friendly and the breakfast is varied.

Good service, the receptionist is very friendly 🥰. The food and cleanliness are also the best 🥰. Thank you to City Hall 🥰.

Second visit, this time staying in the Apartment room, good lighting, clean room. The breakfast is also delicious. Next time will stay again ☺️

Stayed for the umpteenth time. Got a room on the 11th floor, the room was comfortable and clean, the facilities were okay. The service was good. The breakfast was also okay.

The service is friendly, all the staff are beautiful, the food is delicious, the rooms are comfortable and clean ❤️ best hotel favv

Very comfortable hotel and maximum service. Highly recommended for those who want to go to Medan.

The first impression was good, from the beginning of arrival until check-out there were no problems all the food was delicious the service was also good

The bedroom is comfortable, clean and everything is okay. Breakfast is also great.

Room comfort 10/10. Service 10/10. Breakfast 10/10. Next will visit again.

The hotel staff is very friendly and the food is very delicious.

Very strategic location in the center of Medan city.

Japanese style room type, clean but a bit slippery. Breakfast is great 😁

So far the stay has been okay, only when ordering room service it was a bit slow, about an hour waiting for room service, but someone came to the room to apologize. It's okay. Very comfortable.

Saturday holiday with family and children, staying in the Premier Deluxe type is very comfortable with the service provided by all staff. Breakfast is also delicious and the swimming pool is also very clean.

The hotel is very comfortable and clean, with a strategic location in the city center." "The staff are very friendly and helpful, making us feel at home." "The breakfast is delicious and varied, and the swimming pool facilities are pampering."