Great hotel, easy location, and a wonderful and clean room!

Everything were as expected, excellent

Staff were very attentive to our desire to visit the city. Very good and complete breakfast. Clean room and beautiful view on the Bay.

La gente que trabaja es muy amable. Pero se nota que es un hotel viejo por sus muebles y por el olor a humedad. Quizás sea normal por estar al lado del mar.

A very nice hotel for a good price. It's nicer than the surrounding area, but that isn't the hotel's fault, is it?

Good, efficient service. Daily breakfast was included in our rate; food was fine, personnel was kind.

Great views, clean rooms good breakfast great location, but not all the rooms have smart TVs and no washcloths only bath towels and hand towel towels

The hotel is big and quite comfortable inside, but graffitti outside and location in an area with abandoned buildings made our arrival weird. It was Sunday night and maybe that made it look even worse. A sunny monday morning and the good attention of front desk made everything look better. We could even walk to the tourist zones.

Cumple

The view of the Bay/water front was beautiful. But if you were looking for the beach you need to go further up or down the coast. The hotel is clean, staff very friendly and the breakfast was more than just coffee & bread. You had fruit, egg, sausage, pastries and so much more to eat. This area was very walkable. As you walked the city the dining options were plentiful from Pizza to Chinese to local dining. Public transportation was easily found. The only disappointing aspect of the city was the Graffiti that was everywhere. But we enjoyed our time in Valparaiso.

Hotel, staff and room were all great, Parking is a tad tight especially on weekends, so be prepared if you are counting on the free parking. Thanks for a great stay Hotel Diego.

Front lobby spacious and inviting. Staff very friendly and always helpful.

the pool and sauna and other amenites were not available , front desk told us that will never be avilable again. apparentaly the pool and sauna never worked well but they keep adding them in their description and this is very missleading

Near to the downtown, quiet and safe

The staff is very helpful.

Room was clean, but not spotless. Breakfast is good quality & plenty of choice. Well located for transport but a lot of grafitti

I picked this hotel because of its proximity to the cruise terminal.The hotel is very clean but feels more institutional than a welcoming place to stay. The room offered very basic accommodation. There are no coffee/tea making facilities in the room, no tissues in the bathroom. The bed was very firm and uncomfortable for me. We paid for an ocean view room at the front of the hotel which overlooks a major road so it was noisy to sleep until the traffic died down at night. The breakfast is adequate but not great quality. The oj tasted like sugar water that had had orange flavoring added. I wouldn't stay here again.

Muy céntrico y buena atención por parte del recepción

Very clean and well maintained.staff were very helpful and willing to assist, and the breakfast and dinning facilities were excellent.

It was an excellent choice for the price