Monte Serrat Hotel

Explore Monte Serrat Hotel
8.0
Very Good
From 527 reviews
Cleanliness

7.8

Room Comfort

7.6

Location

5.4

Service and Facilites

8.4

Traveler Reviews Monte Serrat Hotel

Number of reviews per page
20
40
Top reviews
Julia
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Bem localizado
Marie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Nice hotel, the room was a mini apartment with sufficient kitchen utensils. Very helpful and friendly staff. On walking distance plenty to enjoy. Great place
Lorena
10.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

The experience in this place was amazing.
George
2.0
/10
Reviewed 491 week(s) ago

Expedia Group verified review

I was booked to stay for 5 night at this hotel, but after arriving at the hotel I realised that I really didn't want to stay there. The hotel is in old downtown in the port area. It is deserted on weekends bar for the many prostitutes that prowl the area. I didn't risk going out and decided to use the hotel restaurant. I ordered a rare steak that came eventually cooked to one inch of charcoal. I sent it back and what the kitchen sent out again was like leather no tender meat. The restaurant was empty and I soon understood the reason. The restaurant staff are rude and act as if doing you a favour. Please avoid this hotel to avoid disappointment. Luckily I was able to check out the following day and booked myself into another hotel in a much nicer area.
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Wagner
4.0
/10
Reviewed 613 week(s) ago

Hotels.com verified review

The hotel was under reform the neighborhood is too dangerous and the bathroom wasn't clear.
Diego
6.0
/10
Reviewed 626 week(s) ago

Expedia Group verified review

Hotel staff was excellent. The hotel was ok by international standards. It was just OK by US standards. Neighborhood was alright, but far from tourism spots.
JANAINA
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Já é a segunda vez que me hospedei no hotel e ele é bom! A única coisa é que dessa vez fiquei num quarto em que a porta do banheiro é transparente, então dá pra ver tudo o que a outra pessoa tá fazendo. Bom que eu fui com meu esposo, mas se alguem for com amigo, pode ser desconfortável. Mas não são todos os quartos assim, então acredito que é possivel pedir pra mudar se não tiver lotado.
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EULANE
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

A equipe nota 10 é as refeições muito boa
Odair
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

CAFÉ DA MANHÃ E RESTAURANTE MUITO BONS! A ESTRUTURA EM SI DO HOTEL É ANTIGA, MAS MUITO RAZOÁVEL E A LIMPEZA NO GERAL MUITO BOA! AR CONDICIONADO FUNCIONOU CERTINHO, MAS A TV DO QUARTO NÃO FUNCIONOU... BANHEIRO E CHUVEIRO BONS!
Marcelo
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Ótimo custo benefício, hotel com quartos amplos e confortáveis, ideal para quem vai visitar o centro histórico de Santos.
Antonio
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A comida é muito boa, de qualidade e preço justo. A vaga de garagem atende bem. A recepção tem bom atendimento assim como a equipe da cozinha. A hidromassagem não utilizei e a academia estava com os equipamentos desligados. O quarto é bem limpo, embora o entorno seja bem ruim próximo ao Centro velho de Santos em área hoje degradada e sem opções de sair à noite, repleto de andarilhos e com bichos como baratas que podem com isso aparecer nas acomodações como presenciamos algumas. Bem longe das praias, precisando avaliar o custo benefício da hospedagem para cada situação.
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PAULO ROBERTO
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

ok
EDNA
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Café da manhã bom , alimentos frescos .
Vanildo Borges
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Equipe muito empenhados para contribuir com todas as solicitações! Principalmente em horários de dificuldades , bom atendimento e ótima equipe
Rogerio
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Quarto limpo, com café da manhã
Sílvio
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Estacionamento um pouco apertado
Marcos Vinicius
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Vale apena boa limpeza, bons funcionários, estacionamento um pouco apertado, ar condicionado bom,chuveiro excelente falta uma breve melhora na parte de academia.
Edilson
icon-with Partner
with Partner
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

O que pode melhorar, a TV com tela toda fosca sem canais.
Marcio
icon-Business
Business
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

O banheiro muito precario e com cheiro
MARCO
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

O quarto é grande, porém o banheiro merece mais atenção, muito embora possuísse uma banheira grande. O café da manhã é simples mas atende bem os hóspedes.
Number of reviews per page
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