The receptionist asked for an additional RM20 per room per day because the booking was made during a public holiday on the app. If you walk in, there's no additional charge. What? So the rate on the app isn't all-inclusive? As far as I know, there's only a 20 hotel tax per room per night, so the total is an additional RM40.

Nice hotel staff, clean rooms

I stayed here in 2020 before Covid. I'll stay here again in 2026. The hotel is okay. The service is okay. Thank you.

the service is top, excellent

The location is not far from Bukit Bintang, about a 7-minute walk. Close to the bus station.

The only good reason to stay here is because it's located in a strategic area, close to the city center, restaurants, and public transportation. The front liner staff seemed indifferent and uncaring, whether it was a culture issue or just a bad attitude; the service could be improved. The restroom near the restaurant was dirty, with unflushed feces and a terrible smell. The hotel elevator was dusty, the room was so-so, and dusty too, but spacious enough for four people. There was no trash can in the room, only one in the bathroom. The bidet was crusty and dirty, and the Wi-Fi was also terrible, constantly turning on and off. If you're going to stay here, be prepared for the worst-case scenario; don't expect much.

Lovely place to stay for a short trip, near from Alor Street and 7-Eleven and KK Mart, staff really nice and room quite good for the price

Very2 Best Hotel.. happy to go back to MyHotel..

Good [Engaging opening sentence] [Describe your stay experience] Ambiance/Facilities: [Describe the ambiance and facilities of the hotel] Food: [Share your thoughts on the food provided] Staff Assistance: [Describe your experience with the hotel staff] Highlights: [Mention the things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel location, e.g., conveniently located near...]

The room was okay for its price, location’s great. Had to extend my room for one night because my flight got delayed and the staff was lovely and super helpful about it.

Strategic location, super friendly hotel service, close to everywhere, highly recommended for travelers!

Very close to Pavilion KL and Alor in the back alley of the hotel 🥰. The laundry is across the street from the hotel/behind the Mercure Hotel. It's quite good for the price, but close to the city. No toothpaste or toothbrushes. Otherwise, it's safe and peaceful. I love this hotel.

Thank you for your services. It was good, had 24-hour resto beside the hotel and 7-Eleven also.

Terrible experience, refund policy very bad.

The hotel staff were very friendly and helpful during the check-in process.

Very pleasant, the service is ok, the food is delicious, the location is strategic.

Staff was ok, but the room could be better.

Always my family choice if stay at Bukit Bintang area

The hotel is strategic, the rooms are clean, but for the cleaning staff, you have to remind them first before cleaning the room. If you don't tell the staff, they won't clean it.

Recommended to stay here, the room is very clean. Next time I go to Malaysia, I will stay here again, My Hotel. Thanks My Hotel