We travelled in the middle of the summer with 34 degrees Celsius outside. The AC in the Hotel was shut off, apparently due to Covid pandemic; other hotels we stayed at days before had them operating. This is unacceptable for a 4 star hotel, especially in the boiling heat.
Moreover, the staff did NOT wear any masks!! This is not only irresponsible, it is also actually against Italian law to do so! Public health authorities have been informed actually to start measures against this hotel.