We had a wonderful stay, the staff were very friendly and helpful with us
Fatima
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I am very happy with my stay at this hotel. Excellent service, great location, nice and friendly staff. It will be my favorite place every time I come back here.
Anthony
Leisure
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The food was good, but the window was cracked, the staff was nice but treated me like an idiot when I said my air conditioner wasn’t working asking me if I turned it on.
David
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Great location, restaurant, breakfast, dinner, service, room, comforts, valet parking, everything!
waleed
Leisure with Friends
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Very nice hotel to stay at. Great value.
Ileana
Leisure
8.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
A bit dated but good breakfast buffet. Not all electrical outlets worked. Shower water temperature was not consistent.
Silvia
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Beautiful restaurant but the rinks could use updating
The view to Etna was fabulous and the breakfast was extremely limited by Our standards but lots of sweets in keeping with the European way
Alessandro
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Breakfast. High quality and great variety of food and beverages, fresh fruit juces, served on a panoramic restaurant at the top of the building.
Edward
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
T
Marina
10.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
Amazing location, staff was great. Excellent breakfast. Highly recommend.
Kameo
Leisure with Partner
8.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
An older property, needs a remodel, but staff was super nice and the location was great! If you stay there be sure to get gelato at Cesare’s. The A/C didn’t work as well as I wanted it to but I think that’s pretty common in Europe.
Ramona
Business
10.0
/10
Reviewed 85 week(s) ago
Hotels.com verified review
The staff is always kind and helpful. Great location!
Renee Rose
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
The staff were great! Helpful and accommodating. Special thanks to the housekeeping staff as they were amazing! The first room we had was a junior suite(401). It was nice and spacious but there was this funny smell when you enter the room. So we switched to the next room which had a seaview(superior suite 423) and it was so cute! Love the curtains and I specially like that there are blackout curtains. So if you want to have a sleep in it’s perfect! The air conditioning is not that great. Can only go down up to 22.5 and cannot do anything about it. The safe in room 401 was tiny but the 423 safe was big enough to fit my laptop. It is not soundproofed rooms. I can still hear the people outside my room. The breakfast was good. A lot of choices. But it would have been nice if there are hot food included in the buffet like scrambled eggs(need to pay extra), sausages etc. But still it was a good spread. All in all the had a great time staying in this hotel. Definitely recommend toom 401 if you want a spectacular view of the sea and Athena! Thank you Grand Hotel Excelsior for a wonderful experience. Hope the next time I come back the air conditioning will be able to go down to 16 degrees😄
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Elaine
10.0
/10
Reviewed 93 week(s) ago
Hotels.com verified review
Great
Rinaldo
Leisure Family
10.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Great staff, room, and location.
Arcangela
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
Staff marvelous, hotel restaurant excellent. Across the street from museum of Bronzi di Riace and lungomare!
Liam
Business
6.0
/10
Reviewed 108 week(s) ago
Expedia Group verified review
Older Hotel being renovated currently. Friendly and attentive staff.
Location is ok, not great but there are plenty of hidden restaurants that are fantastico
Kevin
Leisure with Partner
8.0
/10
Reviewed 110 week(s) ago
Expedia Group verified review
There was construction and our balcony was non accessible. It was always dark in the room. Wish I would have known. Staff was great
Robert
10.0
/10
Reviewed 131 week(s) ago
Expedia Group verified review
Wonderful property if you are visiting Reggio. Very convenient to visit all the places in Reggio that are interesting.