Traveloka (3,115)
Other sources (139)
8.5
Very Good
From 3,115 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.4
Meal
8.1
Location
9.0
Service and Facilites
8.5
People often mention about Hotel Imperial Bukit Bintang
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Room Space (96)
Bedroom (88)
Surroundings (82)
Bathroom (82)
Staff Friendliness (81)
Distance to City Center (80)
Accessibility (76)
Check-in/out Time (65)
Ambiance (65)
Wifi (58)
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Traveler Reviews Hotel Imperial Bukit Bintang
Number of reviews per page
20
40
Customer reviews
m***a
9.4
/10
Reviewed 2 day(s) ago
This strategic hotel is close to everything. The hallway leading to the room is very nice, with a scent I like. There's a deposit for guests. Thank you, Hotel Imperial Bukit Bintang.
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s***n
8.4
/10
Reviewed 3 day(s) ago
The bathroom was flooded. The music outside the hotel was too loud, disturbing my sleep, I woke up at 2 in the morning.
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S***i
Staycation
8.5
/10
Reviewed 1 week(s) ago
Hotel staff are friendly and respond quickly
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S***a
Leisure
8.8
/10
Reviewed 1 week(s) ago
Hotel is just in front of Alor Street making it an easy access for food and close to malls. Room is quite spacious and clean. Facilities works well. The only minus is air conditioner could not be adjusted. Enjoyable stay anyway.
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N
NOVITA
Leisure
8.5
/10
Reviewed 1 week(s) ago
All the staff are friendly, very helpful.
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1 people find it helpful
Christophorus C.
Leisure
8.8
/10
Reviewed 2 week(s) ago
I've stayed there several times, because the location is close to Alor, great
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Susanti H.
8.4
/10
Reviewed 2 week(s) ago
Noisy music until 1am, no tea or coffee available, spacious room, air conditioning too cold
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S***y
Leisure
9.4
/10
Reviewed 2 week(s) ago
its in front of alor street.. so u can easily get food and near acces to Pavilion,, Sungai Wang Plaza.. and also MRT just 10 steps from hotel..
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L***n
9.7
/10
Reviewed 2 week(s) ago
friendly staff and can request check out at 1 o'clock
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S***d
Medical
5.3
/10
Reviewed 2 week(s) ago
The room was unclean, the bathroom and room amenities were lacking, the price didn't reflect the condition of the room. The service was lacking. The reflexology staff were very annoying.
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Accommodation's Reply
24 Jul 2025
Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay at our hotel. Please be assured that we will continue to maintain and improve our services to serve you better in the future. We look forward to seeing you again. Thank you.
Maharani
9.7
/10
Reviewed 2 week(s) ago
fav hotel if you are in Kuala Lumpur
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay at our hotel. Please be assured that we will continue to maintain and improve our services to serve you better in the future. We look forward to seeing you again. Thank you.
F***i
Leisure
9.4
/10
Reviewed 3 week(s) ago
Friendly staff, close to everywhere, clean and spacious rooms, clean bathrooms, you can find breakfast right in the hotel yard, buy necessities just a few steps away, the only downside is there is no iron.
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E***A
Leisure
9.0
/10
Reviewed 3 week(s) ago
The noise outside the room was very clear so it was a bit disturbing for resting, the hotel is very close to the busy center and monorail, the room was clean, very satisfied staying here, next time will come back.
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Raja R. S. S.
Leisure
9.4
/10
Reviewed 5 week(s) ago
hotel close to everywhere,,, in front of the hotel is Nasi Lemak Alor Viral, across the road is Moon Beef, left of the hotel is the MRT station, a little walk is Nasi Ayam Che Meng, close to the pavilion, the best in short..
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay at our hotel. Please be assured that we will continue to maintain and improve our services to serve you better in the future. We look forward to seeing you again. Thank you.
L***y
10.0
/10
Reviewed 5 week(s) ago
Great location, spacious rooms, friendly staff.
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay at our hotel. Please be assured that we will continue to maintain and improve our services to serve you better in the future. We look forward to seeing you again. Thank you.
E***y
Staycation
9.1
/10
Reviewed 6 week(s) ago
Very close to food center
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Accommodation's Reply
24 Jul 2025
Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay at our hotel. Please be assured that we will continue to maintain and improve our services to serve you better in the future. We look forward to seeing you again. Thank you.
M***a
Leisure
10.0
/10
Reviewed 6 week(s) ago
closest hotel where do you want to go? in front of the road you can find Jalan Alor, it's really nice, there are lots of sellers in front of the hotel
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Accommodation's Reply
24 Jul 2025
Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay at our hotel. Please be assured that we will continue to maintain and improve our services to serve you better in the future. We look forward to seeing you again. Thank you.
D***r
8.5
/10
Reviewed 7 week(s) ago
The staff is very friendly and helpful when checking in and out. The hotel is clean and the rooms are spacious. The location is very strategic.
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Accommodation's Reply
24 Jul 2025
Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay at our hotel. Please be assured that we will continue to maintain and improve our services to serve you better in the future. We look forward to seeing you again. Thank you.
V***a
Leisure
9.4
/10
Reviewed 7 week(s) ago
The room super comfy, clean, dan the staff very helpful.
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Accommodation's Reply
24 Jul 2025
Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay at our hotel. Please be assured that we will continue to maintain and improve our services to serve you better in the future. We look forward to seeing you again. Thank you.
B***y
Leisure
8.5
/10
Reviewed 8 week(s) ago
so far so good. old hotel. been a regular every time I go to KL. many rooms have been renovated. now there is an MRT right in front of the hotel. there is a famous Nasi Lemak Alor corner, now it has moved in front of the hotel too.
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay at our hotel. Please be assured that we will continue to maintain and improve our services to serve you better in the future. We look forward to seeing you again. Thank you.
Number of reviews per page
20
40
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