Overall Ratings & Reviews Manila Grand Opera Hotel

The accommodation is good for one night only

staff was so rude and pillow smell terrible I think no wash for long time! I definitely not come back!!😣😔😣 and also it was do noise coming from outside specially when staff coming with cart cant sleep well either

Overall service is good but needs improvement in the toilet. Also didn't fulfill our request for spoon and fork.

The room is really nice and Its really comfortable staying with this hotel. I Hope we can go back here again.

I was so disappointed with the room. the bedsheets are looks so old already.

the hotel looks old but new inside. the accommodation is very nice and the staffs are very friendly.

It's a nice hotel located right next to Doroteo Jose MRT. Not a very nice area, a bit too crowded and not many clean street food stalls available. This hotel serves good food and good service. Room is spacious and nice but interior design can be improved (room is painted blue).

A great stay, the location is nice.

The bed sheet is not so clean, makutim.

Generally, we enjoyed our stay esp the kids when they went for a swim. The rooms & bed spreads are not that pristine but can be considered as clean and it's good that the ACs are working well. Although, I wish they had served a more decent breakfast buffet, other than hotdogs, corned beef & eggs.

Not as seen on the photos. Need updates. Though resto staff and RAs are accommodating.

I love the food. They offer varieties of food such as Chinese, Filipino food, etc. The place looked good but the rooms have big curtains but no windows. I was really excited to see the view but unfortunately, it was just a curtain. The television is old. Staying there was boring. The parking was full that time so we waited for some customers to check out in order to park. The guard there was really disrespectful. He disrespected my mom because my mom was only suggesting about the parking thing but he shouted something to my mom. However their service was really exceptional. They treat us like royals.

It says free wifi but no wifi at all in the 4th floor premier room. We check in here for the business trip but unfortunately we can't reach our clients just because of that wifi even signal are not good i can't use data.

Rooms amenities are not complete. No slippers and no hot water in shower room. The pillows are not comfortable and bed lines too. But the staffs were very accommodating.

I have stayed with my mom who came from Leyte to spend long weekends with us during the holidays. The room is what you get with what you pay for. Everything is nice except for the old television with poor reception. What makes it more worst is that on our second day, the cable connection was lost and the technicians couldn't fix it anymore until the third day that we checked out. Doing movie marathon while lying all day in bed for a vacation is what we are supposed to do but we ended up going to the mall to spend the day and goes back to the hotel to sleep.

Foods are average. Room is not nice. Pool is ok. :(

very comfy 😉 but location kinda weird

Room is great. Near fast food chains. Accessible!

We love the service and the food!

I called kitchen to ask for utensils then i was informed that someone will bring utensils. Then I waited 30 mins for nothing. I called again and was informed that they're not allowed to provide utensils but they will ask someone to give because I was already informed that they're lending utensils but again no one came.