Waterfront hotel, central location. Staff very helpful and friendly. Rooms a decent size with good facilities.

I spent 4 nights here (1 of 5 hotels I stayed in on a trip to Argentina and Chile, and definitely the worst) Positives: the location was very convenient, with easy street parking, and nice views of the water. The bed was comfortable enough. Negatives: The rooms are tiny - very little space to move around the beds. There was no storage space for clothing really other than hangers out in the open. To go to the bathroom, you had to go up a step, which is not ideal if you wake up during the night. We had two beds (two friends traveling). There was only one pillow each, and it took us two days and several requests later to get two extra pillows. There's no A/C, so if it gets warm, you have to open the window, and there are no screens so you'll get bugs in the room. Breakfast was disappointing, especially compared to the other hotels we stayed in on the trip. The biggest problem is that the breakfast area was minimally staffed, so tables were made unavailable simply because nobody cleaned them, silverware was often not available because no one got around to cleaning them, and several of the available food items would be unfilled when they ran out. You felt bad for the staff (one to two people) asking them for anything because you could tell they were trying. This was a big problem 2 of our 4 mornings, and a slight problem on the 3rd . . . it depended upon morning traffic to a degree. On the plus side, excellent coffee, but the food was generally unimpressive.

Habitaciones limpias y sobre todo el personal de recepción muy amigables, ofrecen buenas recomendaciones para conocer la zona.

L’emplacement était parfait

Great location, excellent helpful staff,

Noi Indigo was the most perfect post-W trek stay. The property is lovely, clean, and cozy. The staff are kind, food good, and spa delightful. Lu gave the best deep tissue massage. It is a must!

Fantastic place - just wish they had a cold tub with their hot tub for post hike cool downs

Great funky/classy hotel with awesome hot tubs & lake views after the big hikes!

Included breakfast is nice, rooms are clean but showing their age, overall I would choose them again!

Nice hotel. Creative apaces. Great pool. Views.Locotion downtown. Good restaurant.

Yea it was great yummy

Great location. Interesting architecture. Great relax and pool terrace. Great breakfast

Buffet breakfast was very good. Great location. Staff were excellent. Pool area is nice. Overall, very good but the place needs a bit of TLC to address some tiring fixtures and room furnishings.

Nice hotel and great pool

Rooms are a good size, no early check in but we could leave bags. Staff were friendly and helped to organise pack up breakfasts which were adequate. Rooms are tired, bathroom ceiling paint coming off. No bath/shower mat. Only two coffee pods per stay. Windows let wind come through. No luxury. Pool area is tired, and gym is laughable. It’s a shame the breakfast doesn’t open till 6.30am others in the area open at 5.30am meaning you can relax and eat before heading out on day trips. Wouldn’t stay again.

So it appears to have everything you need. Restaurant on site with breakfast etc. It did have some quirks. We were on the 3rd floor and the phone in the lobby woke us up. No fan or AC. There was a window you could open but it was a busy main street so very noisy. The window also closed after a bit although later we found it had a stick to help keep it open. The strangest issue was the shower. It was completely open to both bathroom and sleeping area so no privacy while showering. It had a blind but they had tied it with knots so you couldnt close. Wasn't a bad stay overall but some weird things for us anyways

The hotel was clean, comfortable and within walking distance to restaurants and shops. The hotel restaurant had great food and wine and they even packed lunches for us for our daily hikes. The staff was super helpful. Ignacio booked all of our hiking excursions and made the experience so easy and fluid. Indigo exceeded our expectations and would recommend it to anyone going to Puerto Natales.

A comfortable stay in a slightly eccentric (in a good way) hotel close to downtown Puerto Natales. Great views across the fjord. Very helpful staff, good room, especially the ability to turn heating on and off as required in chilly temperatures. Decent breakfast buffet, good dinner and friendly restaurant staff.

Good location, staff were friendly, breakfast was good. We had a good view from our room. Our room had an open shower, we were able to make it work.

Staff was very friendly and helpful. Pool was nice and warm. The new addition is much nicer than the old. TV in the old section doesn’t have internet service so you can’t access Netflix.