The property needs some maintenance. I understand by the ocean more maintenance is required. Our room said partial ocean view there was none. Only facing the other balcony in the opposite building. Curtains were stained the room had an awkward design the door to the balcony could not be open totally it hit the bed.

Employees were really helpful, loved the little touches like the bottle of cava in the room and the free 90mins in the spa - though find it weird you have to wear a swimming cap!

An outstanding experience all around—the location, therapeutic pool, staff, and food were incredible. This place deserves a 10-star rating.

Good hotel next to the beach with nice spa facilities.

Staff were very helpful. Facility was nice and location was lovely.

Hotel was nice with ocean view rooms. spa amenities were amazing. hotel is situated in its own little community in between mountains but beachfront.

The pools were wonderful. The staff was very friendly.

Nice location by the beach, and the spa experience was nice.

Amazing

Booked as a premium romatic getaway, felt more budget for the ~170€ one night price tag. 3 star hotel not 4 as listed on hotels.com. Mould in shower floor. Leaking water around the sink area. Bottom quarter of bathroom door was falling apart due to damp. Didnt close either. Free spa access provided in the pricey room deal but must wear flip flops & shower cap which the hotel will sell you rather than supply you. Several of the facilities in the spa were either out of service or broken. Common areas are pretty basic also. When sharing concerns regarding the room the staff (who were very pleasant) said they knew of the issues. Generally - has the bones of a nice place, great location too, just not very well maintained.

Absolutely fantastic spot out of the hustle and bustle of San Sebastien which is only 20 min away by taxi. The staff at this hotel are incredibly helpful and friendly and really made the stay wonderful. The spa is top notch, as is the food!

I’d definitely return to this hotel. Very nice!

Great hotel with super friendly staff complimented with an excellent Spa, however I would have gave 5 stars all the way but there is a farm right outside the hotel that’s proper noisy from 4:30 am not what I needed.

The staff are so helpful. My husband had a cold and they went out of their way to make him homemade chicken broth! The location is so calming and peaceful. A rare find on a beach!

The location was great it was easy to find parking we enjoyed to stay

Receptionist very helpful with resolving the challenges the property had.

Great service by front desk

Very nice , clean, the hotel restaurant was surprisingly good!

Nice beach and area for relaxing. Possible to hike and bike, however small community and you would need a car for trips if you stay longer.

Great location in front of a small but nice and secluded beach; friendly staff always ready to provide top assistance to guests; great breakfast, menu of the day and pintxos bar. Our hotel room had an outstanding view of the beach and a jacuzzi. This hotel is a gem in a small town (not much see there) close to San Sebastián and other beach towns such as Getaria and Zarautz. We will definitely stay at this hotel again whenever we are in the area.