Sorry if you feel that our employees are not friendly, even though it is not like that. Our employees are only strict, because the rules at our hotel can only accept 2 people in 1 room, not 3 adults in 1 room. We have also tolerated that by giving dispensation to you, by not charging what has been determined by the rules from our hotel. However, we still respect your opinion. Warm greetings from us to you and your parents who stay at our hotel. Thank you