7.0
Pleasant
From 30 reviews
Cleanliness

8.0

Room Comfort

6.4

Location

9.6

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Santa Cruz

Number of reviews per page
20
40
Top reviews
Verified traveler
8.0
/10
Reviewed 215 week(s) ago

Hotels.com verified review

Great hotel!
Roger
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 308 week(s) ago

Expedia Group verified review

Very clean in good condition, comfortable. Easy and I had a late check in
Verified traveler
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 322 week(s) ago

Expedia Group verified review

The bed clothes had a moldy smell. It was not possible to open the window bathroom and there was no extraction/air renewal in the bathroom. The bath curtain was old and not as clean as expected. When I made the checkout I noticed that they had already proceed to payment using the credit card number used for reservation of the room without previously asking if they could. The breakfast was good - good bread and croissants! Very well located.
Read More
Verified traveler
6.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

Great location in the centre of Santa Cruz. Unfortunately the Hotel rooms are quite dated and feel like they need to be refreshed. Staff and service was good, it's only the quality of the rooms that let it down. It's pretty cheap, so I would stay again if I needed to be in Central Santa Cruz.
Verified traveler
2.0
/10
Reviewed 376 week(s) ago

Expedia Group verified review

Colchão péssimo. Os arames parece que entram pelo corpo dentro.
Verified traveler
6.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

The hotel was well located but rather dated. Staff were ok - some helpful, others a little distant.
FRANCOIS
8.0
/10
Reviewed 205 week(s) ago

Hotels.com verified review

Excelent location to discover the place and beach by feet. Very big hotel parking. Room small but very attractive price
António
10.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

Excelente
Verified traveler
4.0
/10
Reviewed 366 week(s) ago

Expedia Group verified review

Aparcamiento gratuito, jeje, tiene 8 plazas y fines de semana 0, En la habitación parece estar en la calle Un solo arcensor
Verified traveler
4.0
/10
Reviewed 467 week(s) ago

Expedia Group verified review

Tivemos problemas em nossa chegada. Os quartos não estavam prontos. Num deles o cheiro era horrível de fossa. No demais, a equipe foi atenciosa.
fernando
6.0
/10
Reviewed 492 week(s) ago

Expedia Group verified review

bom atendimento, limpeza, café da manhã razoável, perto da praia,
Anabela Cecilio Santos
6.0
/10
Reviewed 524 week(s) ago

Hotels.com verified review

A estadia foi razoável na medida em que fiquei um pouco desiludida com o quarto, pedi um quarto tripo e não cama extra de forma a ter espaço no quarto, o que lamentavelmente não aconteceu. O tempo não estava muito agradável e estarmos no hotel também não nos motivava pois as três camas ocupavam quase todo o espaço e nem varanda tinha (reservei o quarto com direito a varanda e ocupei um quarto sem varanda. De um modo geral o hotel satisfaz mas devia ter mais preocupação com o espaço dos quartos...
Read More
martine
8.0
/10
Reviewed 570 week(s) ago

Hotels.com verified review

Ce que j'ai apprécié le plus, c'est que "ça sentait bon le propre" dans les couloirs. Par contre, je n'ai pas aimé du tout le café du petit déjeuner.
Cristiano
8.0
/10
Reviewed 587 week(s) ago

Hotels.com verified review

Como Previa . Muito Boa
Bruna
8.0
/10
Reviewed 714 week(s) ago

Hotels.com verified review

O hotel de facto é muito bom para as estrelas que esta qualificado, quanto a atendimento, limpeza e comida (pequeno-almoço). Só tenho a apontar dois factos para futuras prevenções: uma delas aconteceu a meio da tarde pouco depois de ter chegado ao quarto e estava na cama, quando alguém (possivelmente da gerencia porque o quarto estava trancado) entrou no quarto e voltou a fechar a porta, facto que me deixou um pouco surpresa. Outro facto foi o de que na manhã seguinte, a água no duche estava quase fria, talvez devido ao congestionamento da utilização.
Read More
g
6.0
/10
Reviewed 839 week(s) ago

Hotels.com verified review

Très cher pour la qualité générale de l'hôtel. Santa Cruz n'est pas une ville très accueillante. Les chambres sont grandes, propres, mais très simples et peu confortables.
You’ve read all the top reviews.
Number of reviews per page
20
40